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Team One Toyota
Rainbow City, AL
16 Reviews
Team One Toyota is a full-service Toyota dealership in Rainbow City, AL, featuring dedicated auto sales, finance, service and parts teams to serve you! We welcome drivers and car buyers from throughout the Gadsden and Oxford, AL areas to stop by our dealership lot and service center or shop our website before a visit. We are the Rainbow City area’s source for the latest Toyota cars, SUVs and pickup trucks for sale at low prices! Plus, with our selection of not only new Toyota vehicles, but pre-owned cars from a variety of automakers, local car buyers can always find a great deal on a late-model vehicle here, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 16 reviews
February 07, 2026
The Salesman told me they put Interior/Exterior paint and fabric protection on every (used) vehicle and charged us $1,895.00. He admits 2 days later it wasn't done at all and Gen Mgr tells us we only get 1/ fabric protection on every (used) vehicle and charged us $1,895.00. He admits 2 days later it wasn't done at all and Gen Mgr tells us we only get 1/2 money back and must make appointment to get the Interior done. Weeks later after threatening them with police action and posting it all over Social Media I finally get the owner to give us a check, but he tried to get me to sign and NDA. After more threats to post NDA owner finally give us a check and had to make more threats to get Salesman to apologize. I will never go there again The are liars and tried to steal from me. More
by kimmieharris61
Employees Worked With
Spencer Harris
September 24, 2024
They used to be wonderful, not anymore. We bought 2 new cars from them in the past 10 years and did all of our services with them, not anymore. Buyer beware of lifetime power train warrant We bought 2 new cars from them in the past 10 years and did all of our services with them, not anymore. Buyer beware of lifetime power train warranty, don't let it influence your decision to buy as it requires thousands of dollars in diagnostic fees to determine if it will cover the issue. The service department tell you your tire tread is low when it's not. They will high pressure maintenance sells and threaten you will the voiding lifetime power train, that from my experience isn't worth the paper it's printed on. Loyal customers are treated disrespectfully and they get angry when you shut down their up sell tactics. They will try to sell you cabin air filters when you just replaced them at home 1 week prior. Also, don't buy air cabin filters, you can buy and replace your own in under 5 minutes for $10 instead of paying the dealership $35. Cabin filters are an easy way for them to make money and they will recommend a change each service. Never trust service people who get angry when you don't buy their recommend services. This dealership has performed their last service on my vehicles and I will never buy a new vehicle from them again. More
by Customerliz
Employees Worked With
Service department as a whole
February 15, 2022
My husband bought me a new 2022 4Runner TRD Sport yesterday! The service was top notch! I’ve never heard my husband talk about how easy a car buying process was before now. Casey Youngblood was the s yesterday! The service was top notch! I’ve never heard my husband talk about how easy a car buying process was before now. Casey Youngblood was the salesman. Such a nice and great guy! Will definitely be using him again in the future when we buy a new vehicle!! More
by Lwself20
Employees Worked With
Casey Youngblood
February 18, 2021
Excellent customer service from start to finish. I contacted Brittney via email and she responded immediately. Took the time to have a video made of my vehicle to send me (since I live out of state) a contacted Brittney via email and she responded immediately. Took the time to have a video made of my vehicle to send me (since I live out of state) and had 90% of the paperwork done upon my arrival from Nashville. Once I arrived my vehicle was cleaned , filled up and ready to go. I then completed my purchase with Samantha (Sam) and she handled everything equally as fast and even helped me out on some payment options. Without a doubt I would recommend these 2 ladies to anyone wanting a vehicle and since they are employed by Team One Toyota I absolutely recommend this dealership. A+ More
by Jayi615
Employees Worked With
Brittney,Samantha
April 29, 2017
Awesome Best experience at a car dealership yet. Jordan Benefield made our experience one of the best. Honest straight forward from the get go. Would recommen Best experience at a car dealership yet. Jordan Benefield made our experience one of the best. Honest straight forward from the get go. Would recommend home to anyone looking to purchase a vehicle. More
by Cody Messer
Employees Worked With
Jordan Benefield
