Team Toyota of Glen Mills

Service writer Mike very professional & helpful. The entire staff is friendly and helpful. Mike my service writer went above and beyond to help me. Thank you to all, especially Mike. Thank you also The entire staff is friendly and helpful. Mike my service writer went above and beyond to help me. Thank you to all, especially Mike. Thank you also to the rental car department for their help. More

Salesperson--Great! Finance Staff--Insulting! I enjoyed working with Sales Consultant---Robert Urban! He was friendly, knowledgeable, and very helpful and I have no complaints. I highly recomm I enjoyed working with Sales Consultant---Robert Urban! He was friendly, knowledgeable, and very helpful and I have no complaints. I highly recommend Rob! On the other end of the purchasing process, the Finance guys had high pressure sales tactics that really turned me off! Their tactics and comments were insulting! They were unable to sell me any warranties, service contracts, loan insurance or other options and they made the conversation and buying experience very unpleasant. I did not appreciate the high pressure sales tactics one bit! Team Toyota made the decision to use the Finance guys to pressure the buyers into the extended warranties, service contracts, loan insurance, etc., instead of giving the Sales guys the responsibility of offering, describing, and further discussing the options during the Sales process. It could have a been 5 star experience but the Finance guys caused me to lower my overall Team Toyota score. More

Service Excellent service. Will continue to use this dealership for service. I didn't have a long wait. I got I out at a reasonable amount of time. Excellent service. Will continue to use this dealership for service. I didn't have a long wait. I got I out at a reasonable amount of time. More

Excellent service!! The service department at Team Toyota of Glen Mills has always serviced my car in a very thorough, professional manner. They are friendly, fair, and w The service department at Team Toyota of Glen Mills has always serviced my car in a very thorough, professional manner. They are friendly, fair, and will keep you up-to-date as you comfortably sit in the waiting area. More

Nice people The salesman (Harshaan) was very friendly and made the transaction enjoyable. He spent the time necessary to explain the new features of the car. Tha The salesman (Harshaan) was very friendly and made the transaction enjoyable. He spent the time necessary to explain the new features of the car. Thank you More

Rating Toyota service Outstanding service. Waiting area is a pleasure to be in. Everyone is very concerned about keeping you informed and making sure you're comfortable whi Outstanding service. Waiting area is a pleasure to be in. Everyone is very concerned about keeping you informed and making sure you're comfortable while you wait. More

just a quick check have a Rav4, it was making a funky noice, brought it in to Service and waited for about an hour or so, Christopher Hihn and Henry Oswald are always have a Rav4, it was making a funky noice, brought it in to Service and waited for about an hour or so, Christopher Hihn and Henry Oswald are always so nice one of them came out and said that it was rust in the roders, and there was not a charge either for coming in which was nice, thanks again, see you at 30,000 miles.. More

Questionable service needed!! Inspection.2yrs ago battery failed kept same one and thousands of starts later no issues???Went this year it passed???The "Advisory"said brake fluid n Inspection.2yrs ago battery failed kept same one and thousands of starts later no issues???Went this year it passed???The "Advisory"said brake fluid needs changed.It was changed 2 weeks prior with my mechanic.I question the Toyota service dept. It makes me often wonder if they intentionally trying to squeeze money out of their customers from a simple inspection,tire rotation etc. Turning it into a all out money maker for them!!! More

I needed to schedule service due to creaking sound in front Joe Krupiak is the very best. He arranged for me to have a rental and get my car in for service due to a problem. Everyone at Team Toyota is excellent Joe Krupiak is the very best. He arranged for me to have a rental and get my car in for service due to a problem. Everyone at Team Toyota is excellent! More

No pressure, got right to the point regarding a good price I went in for service and while they're looked at a RAV4. I talked to the salesman and we eventually discussed a leftover 2018. they did hit me with a I went in for service and while they're looked at a RAV4. I talked to the salesman and we eventually discussed a leftover 2018. they did hit me with a price that was rather high at first but I was able to go back and negotiate a lower one so if I had one complain it would be that they didn't come out with the best price first. But the buying experience was very good and we are very pleased with the vehicle More