
Team Toyota of Glen Mills
Glen Mills, PA
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Very good service Very polite. Knowledgeable staff. Nice state Of the art building. Clean service building. Courteous and polite staff. Waiting room was clean. Very polite. Knowledgeable staff. Nice state Of the art building. Clean service building. Courteous and polite staff. Waiting room was clean. lots of space and charging station. Clean restrooms More
Great salesman J. T. was very helpful showing the different options and amenities of each vehicle. He was patient with our decision and our three young children that J. T. was very helpful showing the different options and amenities of each vehicle. He was patient with our decision and our three young children that accompanied us. He also took the time to talk to our kids and get to know us. I would completely recommend him to other people looking for a Toyota. More
Service Department Experience Review Service Department is friendly, knowledgeable, prompt and courteous. They call with status reports and findings and recommendations. All Service Advi Service Department is friendly, knowledgeable, prompt and courteous. They call with status reports and findings and recommendations. All Service Advisors I have worked with have been excellent - but reason I bought my most recentcar purchase from Team Toyota is Chris Hihn. He always goes the extra mile to ensure my service needs are met. One recommendation for consideration - suggest providing loaner vehicles to make servicing easier for customer. This is what my Lexus dealer does and I don't have to involve my wife or one of my teenage kids to follow or take me to the dealership gor service and itis 20 minutes from my home each way. More
2015 RAV4 Used Vehicle purchase. Who ever prep the RAV4 did not remove the hard rain spots from the drivers & tear passenger side of the vehicle on the same side. I had to purchase so Who ever prep the RAV4 did not remove the hard rain spots from the drivers & tear passenger side of the vehicle on the same side. I had to purchase some Kaboom and fine steel wool to clean the windows. More
Great Customer Service The individuals at this dealership are very helpful and available to answer your questions. They seem to care about their customers. Roger Weber was The individuals at this dealership are very helpful and available to answer your questions. They seem to care about their customers. Roger Weber was very helpful throughout the process and especially explaining the technology in the vehicle and helped me set most of the technology up when I picked up the car. He was patient with me as I went through the process of choosing the vehicle I wanted to purchase and didn't overly follow-up and gave me breathing room to decide. Rick in financing was very helpful and walked me through all of the documents to make sure I understood everything I was signing. More
Customers are first at Team Toyota The service was prompt and well priced. Only once in 12 years I had to return for something that didn’t go as well as it could have and they took care The service was prompt and well priced. Only once in 12 years I had to return for something that didn’t go as well as it could have and they took care of it right away. Excellent service. I’ve purchased 2 vehicles here and will return when I’m ready for shopping for a new one. More
Great customer service Roger spent at least an hour with me just going over the features on my new Highlander, making sure that I could operate each one. He even synched my Roger spent at least an hour with me just going over the features on my new Highlander, making sure that I could operate each one. He even synched my phone for me! The service department is efficient and always keeps you informed on what they are doing to your car. More
Ask and you receive Take a moment before you buy and find out what works for you with payment, vechile options and incentives. Then visit the Glenmills location to secure Take a moment before you buy and find out what works for you with payment, vechile options and incentives. Then visit the Glenmills location to secure your deal. Solid effort by Nic Esposito to handle the deal like a gentleman. I’m sending all my 4 Runner friends right over Almost forget Cory in finance that give me personal advice that he would give his mother. His solid citizen to say the least. More
Buying new car Buying a new car is a painful process. But Hamid made our buying experience easy and painless. Thank you so much Hamid! We love our new Prius! Buying a new car is a painful process. But Hamid made our buying experience easy and painless. Thank you so much Hamid! We love our new Prius! More
poor customer service Their prices are way above competition. This is the 1st dealership to see an advertised price go up after a test drive and a salesperson telling a cu Their prices are way above competition. This is the 1st dealership to see an advertised price go up after a test drive and a salesperson telling a customer not to make other offers. More