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Team Toyota of Glen Mills

Glen Mills, PA

4.4
883 Reviews

1050 Baltimore Pike

Glen Mills, PA

19342

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Showing 883 reviews

July 27, 2018

Very good service Very polite. Knowledgeable staff. Nice state Of the art building. Clean service building. Courteous and polite staff. Waiting room was clean. More

by CHOWARD112960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsey Lane
Aug 20, 2018 -

Team Toyota of Glen Mills responded

Hi CHOWARD112960, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

July 27, 2018

Great salesman J. T. was very helpful showing the different options and amenities of each vehicle. He was patient with our decision and our three young children that More

by suzgabriele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Aug 20, 2018 -

Team Toyota of Glen Mills responded

Hi suzgabriele, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

July 27, 2018

Service Department Experience Review Service Department is friendly, knowledgeable, prompt and courteous. They call with status reports and findings and recommendations. All Service Advi More

by JCDONOHUE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hihn and others in service, body shop also, Dave Haggarty, Brad Carpenter
Aug 20, 2018 -

Team Toyota of Glen Mills responded

Hi JCDONOHUE4, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

July 26, 2018

2015 RAV4 Used Vehicle purchase. Who ever prep the RAV4 did not remove the hard rain spots from the drivers & tear passenger side of the vehicle on the same side. I had to purchase so More

by STONEBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Gott
Jul 27, 2018 -

Team Toyota of Glen Mills responded

Hi STONEBC, Thank you so much for leaving our dealership a review. We're sorry to hear that there were rain spots left on your vehicle. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

July 26, 2018

Great Customer Service The individuals at this dealership are very helpful and available to answer your questions. They seem to care about their customers. Roger Weber was More

by DMiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Chila Jr, Roger Weber
Jul 27, 2018 -

Team Toyota of Glen Mills responded

Hi DMiller, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. I'll be sure to let Roger and Rick know that you've mentioned them in your review. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

July 26, 2018

Customers are first at Team Toyota The service was prompt and well priced. Only once in 12 years I had to return for something that didn’t go as well as it could have and they took care More

by Nestor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Morgan and Dillon
Jul 27, 2018 -

Team Toyota of Glen Mills responded

Hi Nestor, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your continued business. Kind Regards, Dorene Customer Relations Manager

July 25, 2018

Great customer service Roger spent at least an hour with me just going over the features on my new Highlander, making sure that I could operate each one. He even synched my More

by FETTERHOFFSTEVE30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Krupiak, Roger Weber
Jul 27, 2018 -

Team Toyota of Glen Mills responded

Hi FETTERHOFFSTEVE30, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

July 24, 2018

Ask and you receive Take a moment before you buy and find out what works for you with payment, vechile options and incentives. Then visit the Glenmills location to secure More

by COACHSCATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy at the desk was always efficient at getting me on track when I called looking for assistance., Corey Hobbs, Nic Esposito
Jul 27, 2018 -

Team Toyota of Glen Mills responded

Hi COACHSCATT, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. I'll be sure to let Nic & Cory know that you've mentioned them in your review. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

July 24, 2018

Buying new car Buying a new car is a painful process. But Hamid made our buying experience easy and painless. Thank you so much Hamid! We love our new Prius! More

by RAEWNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamid Rehman
Jul 27, 2018 -

Team Toyota of Glen Mills responded

Hi RAEWNG, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. I'll be sure to let Hamid know that you've mentioned him in your review. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

July 20, 2018

poor customer service Their prices are way above competition. This is the 1st dealership to see an advertised price go up after a test drive and a salesperson telling a cu More

by Dan Karanja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Rivera, Lee Phillips
Jul 27, 2018 -

Team Toyota of Glen Mills responded

Hi Dan, 

Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Dorene (610)558-6800 x333

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