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Team Toyota of Glen Mills
Glen Mills, PA
883 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 883 reviews
July 01, 2018
A very pleasant buying experience We traded in our 2015 Highlander purchased new at Team Toyota for the 2018 model since we wanted the added safety features, 2nd row captain seats, and We traded in our 2015 Highlander purchased new at Team Toyota for the 2018 model since we wanted the added safety features, 2nd row captain seats, and a different color. Sales Rep Brad Carpenter was excellent to work with. He provided a very competitive quote on the new vehicle and worked with us to secure a fair trade in value on the 2015 model. We chose Team Toyota since they were great to work with when we bought the 2015 model and for the subsequent servicing of the vehicle. More
by Werd1
Verified CustomerEmployees Worked With
Brad Carpenter
July 01, 2018
Disappointed Very appreciative of Jill finding coupons to apply. I was initially told that my bill included a charge for PA inspection AND emissions test. My car Very appreciative of Jill finding coupons to apply. I was initially told that my bill included a charge for PA inspection AND emissions test. My car was driven less than 5k since last year's insp. Therefore, I didn't need the emissions. Had I not known this, I would have been banged. The tire pressure indicator light has been on for almost a year. This is second time the dealer has had the car and failed to address it. Tire pressure is correct in all tires. The sensor can't be reset, there's a failure somewhere. Lastly, $25 to rotate the tires on a vehicle that's being inspected is ridiculous. The tires come off anyway to xx the brakes. $25 to put them back on a different wheel??? Probably will only return in future for the free oil changes on the Prius. More
by Himself
Employees Worked With
Jill.... very helpful
July 01, 2018
My opinion Personality,professionalism,courtesy . I like everything about the place and location. It is very convenient to me and the business hours fits me.Than Personality,professionalism,courtesy . I like everything about the place and location. It is very convenient to me and the business hours fits me.Thanks for the opportunity. More
by GINOPIZZACALLA
Employees Worked With
Kelsey Lane, Jake Arrison, Lauren Pierce, Eric Bausman, Brandon Andrew
June 30, 2018
Excellent job and timely communication Technician were able to dectect faults on my vehicle and administrative worker handling my case was able to to solve my repairs under warranty. He com Technician were able to dectect faults on my vehicle and administrative worker handling my case was able to to solve my repairs under warranty. He communicated with me and gave me updates. I was given a rental for the time of my repairs. The whole Team Toyota was excellent. I planned buy my next vehicle from Toyota at the end of the year. Thank you team Toyota More
by Philomatic
Employees Worked With
I can not remember names but all employees I went through were excellent , Duane Schleppenbach
June 29, 2018
Good experience Going in I knew the vehicle I wanted, I told them where I wanted to be with pricing and they made it happen. Positive experience overall. Going in I knew the vehicle I wanted, I told them where I wanted to be with pricing and they made it happen. Positive experience overall. More
by L. Mac
Employees Worked With
Dan Rivera, Tony Gott
June 29, 2018
Awesome Service I always have an awesome experience when dealing with Team Toyota. My car was compleated ahead of schedule and Team Toyota called me to tell me it wa I always have an awesome experience when dealing with Team Toyota. My car was compleated ahead of schedule and Team Toyota called me to tell me it was done. More
by MPKAIER
Employees Worked With
Joe Krupiak
June 29, 2018
quick oil/filter change. All went well. i get my camry serviced every 6 months and all routine repairs. very easy to pop in on saturday. the service team make the visit very easy. Chris H i get my camry serviced every 6 months and all routine repairs. very easy to pop in on saturday. the service team make the visit very easy. Chris Hihn is the best More
by JMCFLYERFAN
Employees Worked With
chris hihn
June 28, 2018
Purchase of a new RAV4 Hybrid. We purchased the RAV4 XLE through Brad Carpenter. We were thoroughly satisfied with the whole process. Brad could not have been more helpful from begi We purchased the RAV4 XLE through Brad Carpenter. We were thoroughly satisfied with the whole process. Brad could not have been more helpful from beginning to end. Because of certain options we wanted along with the ability to tow a trailer, it could have been tempting for Brad to push us towards the Limited. Instead he worked through the options and packages so we ended up with the car that fit our requirements without overextending ourselves financially. More
by Beckfella
Employees Worked With
Mackenzie Walker, Rick Chila Jr, Brad Carpenter
June 27, 2018
Wrong diagnostic Diagnostic of car was wrong; so how could I have been given a quote for repair when they didn’t even have the correct problem. Very easy diagnostic, n Diagnostic of car was wrong; so how could I have been given a quote for repair when they didn’t even have the correct problem. Very easy diagnostic, no reason a wrong one should have been given More
by chris@balancepo.com
Employees Worked With
Chris in service
June 27, 2018
Incompetent and over charging Where to start - Rotated tires, charged $60, then told to get new tires. Tires would not pass inspection that was due in 2 days. Failed to perform r Where to start - Rotated tires, charged $60, then told to get new tires. Tires would not pass inspection that was due in 2 days. Failed to perform required maintenance per schedule, even though we took the car there specifically because the extended warranty required us to. Missed changing the rear AWD diff fluid. Failed to notice undercarriage protector pins were missing. Protector fell down the next week. Must have only been held in by 1 out of 6 pins. Jake did the right thing to refund my $60, but I'll never set foot in the door again More
by TeamToyotaSucks
Employees Worked With
Jacob Kauriga
