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Team Toyota of Glen Mills

Glen Mills, PA

4.4
883 Reviews

1050 Baltimore Pike

Glen Mills, PA

19342

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Showing 883 reviews

June 25, 2018

Clean place, Friendly staff Best car buying experience ever! Ask For Eric Bausman. He was friendly and accomadating. Communication was on point and made me feel very welcome. Pur More

by Flyers Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rivera, Jake Arrison, Eric Bausman
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi Flyers Girl, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Enjoy your new car! Kind Regards, Doreen Customer Relations Manager

June 25, 2018

Always good service Always good service. Service writers are well knowledged and very friendly. They try their best to get you on your way if you wait for your car More

by COUSINNICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsey Lane, Joe Krupiak
Jun 30, 2018 -

Team Toyota of Glen Mills responded

Hi COUSINNICK, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

June 25, 2018

Too much confusion This dealership has way too many inconsistencies for me to recommend. Sending out wrong license plate and tags. Managers following me outside to con More

by Jake 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roseann schedule manager
Jun 30, 2018 -

Team Toyota of Glen Mills responded

Hi Jake 123, 

Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Dorene (610)558-6800 x333

June 24, 2018

I would not go anywhere else. Team Toyota is Glen Mills is the best experience with a Toyota Dealer I have ever had. I have owned Toyota’s my whole life and will for the rest I my More

by BECKERAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only know her first name and it is Margo. Very nice, Joe Krupiak, Eric Bausman
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi BECKERAR, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 24, 2018

excellent salesman Dave Castor was excellent. Had my back all the way through the sale. Asset to the dealership. Financial man(Jake)was curt and seemed annoyed; he might More

by Mazdagirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Castor, Jake Arrison
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi Mazdagirl, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 24, 2018

Incredible Customer Service The sales team at Team Toyota of Glen Mills was able to work with my busy schedule and distance from the dealership amazingly. Arik ,the salesman tha More

by VMAVEL15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aric Leddy
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi VMAVEL15, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Enjoy your new truck! Kind Regards, Doreen Customer Relations Manager

June 23, 2018

Perfect ....experience Am very happy great experience tks brad carpenter for Your help Team toyota great. Everything was explained thoroughly i Would definitely recommend More

by Albert2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Carpenter
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi Albert2018, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 23, 2018

Multipoint inspection with an emphasis on brakes I asked specifically to have the brakes checked. I was there for approximately 60 minutes and was told everything looked great including my breaks. More

by jlkjoyful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nic Esposito
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi jlkjoyful, 

Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Doreen (610)558-6800 x333

June 22, 2018

Best used car buying experience Couldnt believe the deal we walked out with and they made sure everything was right with the vehicle before taking ownership and addressed all our con More

by HILBMANN13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rivera, Tony Gott
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi HILBMANN13, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 22, 2018

This Team tries hard. Never met such tenacious people. Had an unidentified noise on right turns. Back at least three times. They will not give up until they identify it. As I said “ TENACIOUS”! One determi More

by POPPY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Drayton
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi POPPY, Thank you so much for leaving our dealership a review! We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. I hope that we're able to fix the issue for you soon. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

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