Team Toyota of Glen Mills

Team Toyato Sets Bar High For Professionalism and Integrity We were promised a specific deal by another local dealership. After wasting hours of our time the day we were to close, we were told they could not h We were promised a specific deal by another local dealership. After wasting hours of our time the day we were to close, we were told they could not honor their offer. Our experience with Team Toyota was what should be expected by a consumer. Our salesperson, Nic Garcia, worked diligently to accommodate our requests. Professionalism and integrity throughout the entire process. We were very pleased with our experience and recommend highly! More

Super friendly! Duane was a great guy to talk to! He was considerate of our price range and also was very helpful in selecting warranty packages, etc. Shannon the Sal Duane was a great guy to talk to! He was considerate of our price range and also was very helpful in selecting warranty packages, etc. Shannon the Sales Manager was also super friendly and made sure we were 110% taken care of. More

I am done with using your service department I was recently provided an estimate of 1700 for repairs. I took or someone else for a second opinion. The repair cost 500.00. I was told I needed new I was recently provided an estimate of 1700 for repairs. I took or someone else for a second opinion. The repair cost 500.00. I was told I needed new spark plugs (they had just been changed so this told me no one checked them, it was just thrown in as a way to increase the bill), tires, and brakes. None of these were needed. Yoiu’be lost my trust and my business and have confirmed what I’ve long suspected - that I’ve paid hundreds, maybe thousands in iunmedrcary services over the past ten years as a customer. I love my salesman, Dave Castor, but I am done with your service department. More

Thumbs up! I am always pleased when being serviced at Team Toyota. From the scheduling receptionist, to the service consultant, to the cashier, everyone is frie I am always pleased when being serviced at Team Toyota. From the scheduling receptionist, to the service consultant, to the cashier, everyone is friendly and accommodating. More

Complete Service Nice waiting area. Clean and comfortable. Service was done when promised. Service was well done and car was clean. Service representative kept me up t Nice waiting area. Clean and comfortable. Service was done when promised. Service was well done and car was clean. Service representative kept me up to date on what’s was going on with the car. More

Good service Visited twice in the last month; good experience each time with courteous people and service time estimates that were pretty accurate. I like this pl Visited twice in the last month; good experience each time with courteous people and service time estimates that were pretty accurate. I like this place. More

Good experience Was looking for a relatively clean, young (3 years or less) car. Had a Prius mind. Good selection, numerous choices. Salesperson (Duane) was a real pr Was looking for a relatively clean, young (3 years or less) car. Had a Prius mind. Good selection, numerous choices. Salesperson (Duane) was a real professional More

Efficient and Effective Pleasant professional friendly staff, stayed at dealership while my truck was having regular service done. Completed promptly,able to continue with my Pleasant professional friendly staff, stayed at dealership while my truck was having regular service done. Completed promptly,able to continue with my work day as planned. More

Good service, terrible coupon policy The only reason to have my oil changed and tires rotated at your dealer is when you send me coupons by mail to make the price reasonable. You send a m The only reason to have my oil changed and tires rotated at your dealer is when you send me coupons by mail to make the price reasonable. You send a mailer with two coupons (oil and rotate), but you wouldn’t let me combine them. That’s just bad business to make your customer have to book two separate appts. In order to use both coupons. Why send the two coupons together then? Honestly, it’s just insulting. Doubt I’ll be coming back. More

What was lacking The sales portion was done very well by the sales person. I gave my check to the financial rep., which was a short visit. I had to produce my trade- The sales portion was done very well by the sales person. I gave my check to the financial rep., which was a short visit. I had to produce my trade-in Title, which I had to find; that took several days. After that, the service was sorely lacking. When I went in with the trade-in Title, the service rep. wouldn't see me (he had just come in to work and had no customers waiting that I could see). The secretary had to find someone to take the Title in to him, whereby he scribbled on the back of an envelope that I owed $65.00 tax for the 5 year Insurance Policy. I paid cash. An appointment was set up for me to get acquainted with some of the extras. The man was quite young and couldn't answer any questions about paperwork. He, then, proceeded to set up my navigational system and some other things that went so fast, I can't even say what they were. His time was up and the only thing I learned was that certain things could be done, but not how do them. All in all, I hesitate calling with further questions that I may have but wonder if my son would have been treated differently - being a man.......He was with me when we purchased the car. More