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Team Toyota of Glen Mills

Glen Mills, PA

Overview
Reviews
Vehicles
4.5
884 Reviews
At Team Toyota of Glen Mills, serving, Springfield, Ardmore and Philadelphia, we don't just sell new Toyota models such as the Camry, Corolla, Sienna, Tacoma and Prius...We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Toyota service. Rather, at Team Toyota of Glen Mills, we take the time to get to know each and every driver we meet. It doesn't matter if you're from Springfield, Ardmore or Philadelphia; we get to know your driving style, needs, desires and maintenance habits. For people looking to buy a car, this means an amiable, pressure-free environment. Rather than push cars, Team Toyota of Glen Mills suggests the ones that will best meet your lifestyle and budget. We help make sure you stay on track with ongoing service for your vehicle so you can get every last mile paid for. Team Toyota of Glen Mills even has drivers' backs covered in the event of an accident, thanks to our state-of-the-art Toyota service center and expert staff who are continuously training on the latest repairs and tools of the trade. To learn more about how Team Toyota of Glen Mills, serving Springfield, Ardmore and Philadelphia is dedicated to making your life easier, please contact us. Or better yet, stop in and meet us in person at 1050 Baltimore Pike Glen Mills, Pennsylvania. We hope to have the pleasure of meeting you soon.
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1050 Baltimore Pike

Glen Mills, PA

19342

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Showing 884 reviews

May 20, 2018

Great customer service; unfair prices The customer service is great here and the employees are very helpful, but when it comes time for the bill that's where everything goes down hill... t More

by MOE.02_60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Rivera, Brandon Andrew, Dave Haggarty, Jacob Kauriga, Jeff Scott, Jim Lawson
Report | Print
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi MOE.02_60, 

 Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Doreen (610)558-6800 x333

May 18, 2018

Great experience. I had a wonderful experience with Team Toyota Glenn Mills and would recommend them to my friends. Thanks for getting me set up with a 4Runner! More

by MBARRY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Chila Jr, Lauren Pierce
Report | Print
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi MBARRY0, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Enjoy your new 4Runner! Kind Regards, Doreen Customer Relations Manager

May 18, 2018

Great service . Everyone very pleasant professional. Waited an hour for my car to be serviced. They even washed my car. 😀I have been a happy customer since 2006. More

by M9T3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure of the gentleman name that helped me. But they were all very nice n pleasant.
Report | Print
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi M9T3, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your continued business. Kind Regards, Doreen Customer Relations Manager

May 18, 2018

Great service We always use Chris as our service rep for our repairs and maintenance. He is friendly and very informative. He always answers our questions. We ar More

by PANNODONNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hind
Report | Print
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi PANNONDONNELL, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your continued business. I'll be sure to pass along the compliments to Chris. Kind Regards, Doreen Customer Relations Manager

May 18, 2018

Excellent Told them what I wanted and they made it happen. Friendly, Fast, easy and painless. Enjoyed the time I spent with the guys. looking forward to seei More

by DEBG597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Quigley
Report | Print
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi DEBG597, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 17, 2018

Routine service Friendly staff, good service, explained additional service needed, no pressure to have optional work done on car, complimentary car wash, reasonable w More

by AUBIELAB1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi AUBIELAB1, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 17, 2018

Our best new car buying experience! Everyone at Team Toyota was available, prepared, courteous, and professional. We completed our paperwork online and Team Toyota had everything ready More

by GRIFFELLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wood, Joseph Lombardi
Report | Print
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi GRIFFELLISON, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Enjoy your new Tacoma! Kind Regards, Doreen Customer Relations Manager

May 17, 2018

Strong service, weird problem Classic issue of having a problem outside the dealer and then not having the problem display itself to the dealer. Key/ignition problem that caused me More

by JeffB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the hen names of the employees I worked with
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi Jeff, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If the problem does occur again, please be sure to see us! If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 16, 2018

No idea with extend warranty. Service had no idea what is or is not cover under extended warranty. All they had to is place one call but they didn't. Its faster to just say. No it More

by Chol S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelsey Lane, Joe Krupiak, Dom Gricco, Amanda Goffney
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi Chol S., I am very sorry your recent experience with us was not satisfactory. What you are describing is certainly now how we wish do business at Team Toyota. I would like to speak with you personally about this issue. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. I can be reached directly by calling 610 558 6800 x333, at your earliest convenience. I look forward to speaking with you. Kind Regards, Doreen Customer Relations Manager

May 15, 2018

When we entered the used cars garage, we felt welcome. Tony was very courteous and had a smile on his face through out the process. He is a decent man. We visited the used car garage many times and the age More

by syealun18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Gott
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi syealun18, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

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