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Team Toyota of Glen Mills

Glen Mills, PA

Overview
Reviews
Vehicles
4.1
886 Reviews
At Team Toyota of Glen Mills, serving, Springfield, Ardmore and Philadelphia, we don't just sell new Toyota models such as the Camry, Corolla, Sienna, Tacoma and Prius...We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Toyota service. Rather, at Team Toyota of Glen Mills, we take the time to get to know each and every driver we meet. It doesn't matter if you're from Springfield, Ardmore or Philadelphia; we get to know your driving style, needs, desires and maintenance habits. For people looking to buy a car, this means an amiable, pressure-free environment. Rather than push cars, Team Toyota of Glen Mills suggests the ones that will best meet your lifestyle and budget. We help make sure you stay on track with ongoing service for your vehicle so you can get every last mile paid for. Team Toyota of Glen Mills even has drivers' backs covered in the event of an accident, thanks to our state-of-the-art Toyota service center and expert staff who are continuously training on the latest repairs and tools of the trade. To learn more about how Team Toyota of Glen Mills, serving Springfield, Ardmore and Philadelphia is dedicated to making your life easier, please contact us. Or better yet, stop in and meet us in person at 1050 Baltimore Pike Glen Mills, Pennsylvania. We hope to have the pleasure of meeting you soon.
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1050 Baltimore Pike

Glen Mills, PA

19342

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Showing 886 reviews

May 16, 2018

No idea with extend warranty. Service had no idea what is or is not cover under extended warranty. All they had to is place one call but they didn't. Its faster to just say. No it More

by Chol S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelsey Lane, Joe Krupiak, Dom Gricco, Amanda Goffney
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May 16, 2018 -

Team Toyota of Glen Mills responded

I am very sorry your recent experience with us was not satisfactory. What you are describing is certainly now how we wish do business at Team Toyota. I would like to speak with you personally about this issue. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. My name is Dorene and I can be reached directly by calling 610 558 6800 x333, at your earliest convenience. I look forward to speaking with you. Dorene, Customer Service Manager

May 17, 2018 -

Team Toyota of Glen Mills responded

Hi Chol S., I am very sorry your recent experience with us was not satisfactory. What you are describing is certainly now how we wish do business at Team Toyota. I would like to speak with you personally about this issue. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. I can be reached directly by calling 610 558 6800 x333, at your earliest convenience. I look forward to speaking with you. Kind Regards, Doreen Customer Relations Manager

May 15, 2018

When we entered the used cars garage, we felt welcome. Tony was very courteous and had a smile on his face through out the process. He is a decent man. We visited the used car garage many times and the age More

by syealun18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Gott
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May 17, 2018 -

Team Toyota of Glen Mills responded

Hi syealun18, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 14, 2018

Very good Someone noticed me right away and directed me where to go!! The service was friendly and fast! I appreciate the fast service, as we are all busy! More

by CHEL3375
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgyn Eakins, Charles McBride
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi CHEL3375, Thank you so much for leaving our dealership a 5-star review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 14, 2018

Deal of a lifetime Well my deal was so easy and received awesome service from Robert Urban! Will come again as soon as I wear this Landcruiser out. I highly recommend More

by ausrname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Urban
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May 17, 2018 -

Team Toyota of Glen Mills responded

Hi, Thank you so much for leaving our dealership a 5-star review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 14, 2018

Owned up to mistake Service tech did not tighten nut properly after oil change causing oil leak .Presented as a brake problem on my car warning system. Dealer admitted mi More

by Freeberj
Recommend Dealer
Yes
Employees Worked With
Can’t recall names
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi Freeberj, Thank you so much for leaving our dealership a review! We're so sorry about the nut issue after your oil change. However, we're excited to hear that you had a great experience otherwise and that we were able to resolve it smoothly. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 14, 2018

2014 Camry Lauren was very helpful and kind, it was a great experience! I appreciated the knowledge that she had and her openness to show me multiple vehicles. More

by HALEYLYNNBURKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi HALEYLYNNBURKE, Thank you so much for leaving our dealership a 5-star review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 13, 2018

Fast; efficient professional detailing Quickly, smoothly done. Probably the easiest and quickest full car detailing I've had done in over 30 years of arranging them. Nice job and also exc More

by Willie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dacia Letts, Kelsey Lane, Amanda Goffney
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi Willie, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 13, 2018

Inspection, emissions and a check on brakes. Good work. Completed everything, but I didn’t get a call that my car was ready until approximately 5 pm. I dropped it off the night before and assumed More

by JFD09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krupiak
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi JFD09, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. We're sorry that you didn't receive a phone call earlier. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 13, 2018

Excellent Service! Having a panic attack when I suddenly realized my vehicle was months overdue for state inspection, I called Team Toyota and was immediately given an More

by RANDGLW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Names not listed or not recognized.
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi RANDGLW, Thank you so much for leaving our dealership a 5-star review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 13, 2018

Team Toyota Service This was my first experience with the service department of Team Toyota and I found the the service to be reasonably fast and thorough. The waiting More

by JOLLEYAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry to say I don't remember the employees names. They were friendly and easy to understand.
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi JOLLEYAZ, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

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