Team Toyota of Glen Mills

Excellent dealership ! They make buying a car a breeze, no haggling and long waiting time . We told them exactly what we needed where we needed to be in payments and they ca They make buying a car a breeze, no haggling and long waiting time . We told them exactly what we needed where we needed to be in payments and they came through like champs ! Above and beyond the best car buying experience !! More

Best Car Purchase Experience We recently purchase two new vehicles from Team Toyota at Glen Mills. Our experience with the sales staff, specifically Robert Urban and Jeff Kenny We recently purchase two new vehicles from Team Toyota at Glen Mills. Our experience with the sales staff, specifically Robert Urban and Jeff Kenny was tremendous. Rob was very personable and had a relaxed approach when dealing with us, this made our buying experience enjoyable. More

Great car buying experience from Team Toyota of Glen Mills Just bought our Camry last night. I had visited two other Toyota dealers in our area before we came to Team Toyota of Glen Mills. The environment is n Just bought our Camry last night. I had visited two other Toyota dealers in our area before we came to Team Toyota of Glen Mills. The environment is not flashy but very welcoming and friendly. We met the new salesman Jeremy Woods and he is wonderful! We are honored to becoming the customer of his very first sale. Sales Manager Shannon Cross is just awesome. She is very sincere, honest, and straightforward. She went out of her way to keep us comfortable and satisfied. They made the otherwise stressful situation actually pleasant. I surprised myself I would put "car buying" and "pleasant" in the same sentence but that is the true feeling at Team Toyota of Glen Mills. We know where we should go when we need to replace the other old car. More

Pleasant new car buying experience Purchased a new 2015 Toyota Highlander in August with assistance of sales consultant Sandro Prada and sales manager Dan Rivera. Sandro provided us wit Purchased a new 2015 Toyota Highlander in August with assistance of sales consultant Sandro Prada and sales manager Dan Rivera. Sandro provided us with an extensive test drive to include the vehicle's capabilities and once again when we picked up the vehicle. Never had a salesperson before who took the time he did to make sure we were familiar with all aspects of the vehicle and even marked sections of the owner manuals to important material. He indicated he wanted us to be sure we were making the right choice in vehicles and he was the main reason we choose the Highlander. Sandro along with Dan's assistance provided us with a very fair deal both on the new vehicle and our trade in. Greatly appreciated the professionism of both Sandro and Dan. More

best car buying experience ever Originally encountered dealership when looking for alternative for a service department when my previous car had a recall. Even though I had not purch Originally encountered dealership when looking for alternative for a service department when my previous car had a recall. Even though I had not purchased from Team Toyota they were so accommodating and pleasant they became my service place. When it was time for a new car the dealership was every bit as great as the service department. It was the easiest and least stressful purchase ever. The service department is clean pleasant and scheduling is super easy. The employees seem to like their jobs. More

Exceptional service and facilities I liked the quick, efficient check-in and check-out, and I always appreciate being able to book service appointments online. The lounge area is comfor I liked the quick, efficient check-in and check-out, and I always appreciate being able to book service appointments online. The lounge area is comfortable and inviting, and I was able to bring my laptop and work while I waited. Carousel Toyota offers an all-around great experience, which is why this is my number 1 preference for sales and service! More

Very happy customer They provided fair and efficient sales service! After spending days and hours in dealerships I was able to drive home from team Toyota in the exact ca They provided fair and efficient sales service! After spending days and hours in dealerships I was able to drive home from team Toyota in the exact car I wanted feeling like I got a great deal! Thanks!!! More

I can't wait to go back! Everyone including the shuttle driver is pleasant and professional. The dealership is clean and fresh Sales and service visits were handled very eff Everyone including the shuttle driver is pleasant and professional. The dealership is clean and fresh Sales and service visits were handled very efficiently! It is really refreshing to experience Team Toyota. It is nice to know that there is still a place to go for good service at a good price with a smile. More

Team Toyota Everything they tell you at Team Toyota is a lie. Told me a three year lease would come with three years of Toyota Care...LIE Told me Toyota Care co Everything they tell you at Team Toyota is a lie. Told me a three year lease would come with three years of Toyota Care...LIE Told me Toyota Care comes with synthetic oil...LIE Told me they would send my cosigner a prepaid envelope to send the lease back...LIE As a result my license plates and registration came after the temps expired Also was told inspection would be taken care of...LIE They also gave me the wrong VIN so my insurance was wrong Would not go back or recommend. More

LOVED Carousel not feeling it as Team We purchased two cars from Carousel, it was the most pleasant car buying experience we had ever had. Recently, we went back to lease a new car. The We purchased two cars from Carousel, it was the most pleasant car buying experience we had ever had. Recently, we went back to lease a new car. The pleasant no pressure dealership had turned into a high pressure "typical" dealership experience. But I think the most disappoint part of this change over was the service department experience I received. I recently took my car in for service. I made the appointment online with the expectation that when i arrived at the dealership i would just turn over my keys, sign some paperwork and be on my way. When I arrived i was told that they needed my VIN to check me in, I had entered that on the website and I was not getting a state inspection. So wierd, got what needed finished check in and asked for a call when the car was ready. The day of service I never received a call when that the car was ready. No worries, the car has been there all day, and they should be done at 6 when i get there, but i wanted to talk to someone ABOUT my car. When I arrived at the dealership the car was ready, but it took 20 minutes for them to "find" my car! As someone who has been a loyal customer, purchasing 2 vehicles and always having my service done at this dealer, I am not impressed. The Team at Team needs to take a look at what returning Carousel customers had come expect from this dealership and maybe return it to low pressure positive experience, vs a typical dealership. It really USED to be a great dealership. More