Team Toyota of Glen Mills - Service Center

Outstanding Service Department Mike Stover was excellent to work with. He explained all maintenance issues prior to completion. Our situation was a long term fix. Mike set us up wit Mike Stover was excellent to work with. He explained all maintenance issues prior to completion. Our situation was a long term fix. Mike set us up with a rental car and kept us updated on the progress of the repair. I highly recommend Mike and Team Toyota service department. More

Time efficient and accurate service Online appointment scheduling is easy. Individual service items are selectable and priced. Waiting time is accurate. Shuttle service is also available Online appointment scheduling is easy. Individual service items are selectable and priced. Waiting time is accurate. Shuttle service is also available. They only recommend critical or desirable repairs or maintenance. More

Outstanding Mike Stover and Randy Brody were accommodating, courteous, honest and even suggested that I could probably get up to 10,000 more miles on my existing Mike Stover and Randy Brody were accommodating, courteous, honest and even suggested that I could probably get up to 10,000 more miles on my existing tires. Without any high pressure I decided to take advantage of the buy 2 get 2 tire sale. Honesty is a primary incentive when making a sale. More

Brett- The shuttle driver Although my car service was subpar and took up tons of time, Brett, my shuttle driver was great and was very personable. I would recommend the car se Although my car service was subpar and took up tons of time, Brett, my shuttle driver was great and was very personable. I would recommend the car service to anyone at the dealership and couldn’t be more pleased with his attitude. Great guy. More

Above and beyond Had a tire issue and the service manager himself came to assist. Real dedication to helping their customer in a difficult situation that was not the Had a tire issue and the service manager himself came to assist. Real dedication to helping their customer in a difficult situation that was not the dealers fault. More

Rocky Racoon My vehicle received a basic tune up, wheel alignment, rotor replacement and new fiber shield under the front bumper and driver side wheel well. All My vehicle received a basic tune up, wheel alignment, rotor replacement and new fiber shield under the front bumper and driver side wheel well. All good on the basic work. Total fail on the fiber wind deflector. I returned the car to have the fiber shield re fastened as it came loose after one day. I traveled to Virginia the next day and in I-95 the fiber shield came loose and began More

Battery Assessment and Replacement. Vehicle failed to start even after A jump. The battery was just under a year old and it was determined it would not accept a charge due to a bad cell Vehicle failed to start even after A jump. The battery was just under a year old and it was determined it would not accept a charge due to a bad cell. The battery was replaced and the entire effort required about an hour from the time I arrived. Mike Stover was the service writer and provided excellent oversight in assuring a quality engagement. More

Just average All day wait when left at 630am, for a 10k service, wished the vehicle was washed before return but appears my vehicle was last one done. You are 45m All day wait when left at 630am, for a 10k service, wished the vehicle was washed before return but appears my vehicle was last one done. You are 45min from home. Chose you due to lower service levels from Del but now youre both about the same. My salesman who is now gone, was the reason I didnt stay local. Also didnt want to wait with weekend appt. Always under construction. Waiting room smelled like tires/rubber and made me nauseous. And you request survey on Thanksgiving. Little tacky huh? More

Came for oil change needed inspection I came for an oil change but needed an inspection. Had recommendations done to vehicle- specifically left front tire (which wasnt having an issue as f I came for an oil change but needed an inspection. Had recommendations done to vehicle- specifically left front tire (which wasnt having an issue as far as I could tell). Had to bring my car back bc of horrible screeching bc something was too tight and metal was on metal. Even though it was fixed, my breaks still sqeak and the DIDNT do that prior to the “repair”. Interestingly, this happened a couple of years ago there. Had to bring my car back bc something was overtightened. Also, I made an appt and dropped my car off on said day and somehow they didn’t know my vehicle or keys were there for an entire day. They did however cover a rental, rightly so, since I need my vehicle for work. It’s inconvenient and irritating to keep bringing your car in for an “easy fix” when you are seemingly leaving with more problems then you went in with.... More

In for recalls I work at a family owned repair shop nearby we buy our parts from team Toyota and when I had a choice of dealerships to perform my airbag recall I pic I work at a family owned repair shop nearby we buy our parts from team Toyota and when I had a choice of dealerships to perform my airbag recall I picked them More