Team Toyota of Glen Mills - Service Center

25000 mile checkup Very helpful employees. The service went smoothly and fast. Even with renovations going on, the waiting room was pretty comfortable and quiet. I got i Very helpful employees. The service went smoothly and fast. Even with renovations going on, the waiting room was pretty comfortable and quiet. I got in and out ahead of schedule. That was important for me. More

Great service! In for 15,000 mike checkup. Quick, efficient, and pleasant staff to work with. Very pleased with service department. I was in out out within one hour. In for 15,000 mike checkup. Quick, efficient, and pleasant staff to work with. Very pleased with service department. I was in out out within one hour. It made the day all the better! More

Routine maintenance We have used this dealer for 10 years since purchasing our Highlander in 2008. The service has been excellent and we have confidence the issue will b We have used this dealer for 10 years since purchasing our Highlander in 2008. The service has been excellent and we have confidence the issue will be fixed the first time. More

Brakes for tundra Dealership recommended brakes st inspection and this was a return trip to have the brakes. I had some free time and stopped in. Without an appointment Dealership recommended brakes st inspection and this was a return trip to have the brakes. I had some free time and stopped in. Without an appointment they were able to get me in and do the work. More

Excellent Service - Outstanding Work of Chris Drayton I came to Gen Mills Toyota for service. I was assigned Chris Drayton. After asking a few questions, he quickly figured out my interests. During the I came to Gen Mills Toyota for service. I was assigned Chris Drayton. After asking a few questions, he quickly figured out my interests. During the visit, he provided very useful perspective, was thorough, professional, and clever. He handled the whole process as if it were his own car. When I left, I was enthused and appreciative that I would be permitted to ask for him in the future. This whole experience made me feel very positive about the dealership More

Great customer service! Joe was very helpful and accommodating on my recent visit. He walked me through what was going to be done to my car, the price, and how long it would Joe was very helpful and accommodating on my recent visit. He walked me through what was going to be done to my car, the price, and how long it would take. I would definitely recommend Team Toyota! More

Horrible customer service absolutely horrifying Visit one brought my car in for an oil change 2015 Toyota Camry bought it late 2017 after a 45 minutes wait I was told my car was done I walked outsid Visit one brought my car in for an oil change 2015 Toyota Camry bought it late 2017 after a 45 minutes wait I was told my car was done I walked outside I got in my car I drove it about a mile or two away realized that there was a strong scent of motor oil pulled over and Pops the hood where I found that the oil cap was left off the motor which got crushed in between the radiator support and the hood then checked my oil and realize that there was no oil in the car so not only did he leave the oil cap off but he did not put any oil in the car when he changed the oil then there's the visit after that came in for axle replacement they replace my axle but did not realize in the car so the alignments off and cause the tires to wear 3rd visit came in for a Chatter in the transmission I explained how my assumption would be that mechanic who replace the axle most likely did not put enough fluid back into the car when pulling the axle they told me that there is a procedure in which they prefer to follow so they would not see if the fluid was level was correct because that was too much work so they reprogram the computer and sent me on my way now and that I drive over a thousand miles a week and told me to drive it for a week 7000 MI after the axle replacement came back for a torque converter replacement needed a rental car while they were doing the torque converter went out to do my walk through with the rental car lady walked away before me entering the new rental car got it in and realize that there was broken glass all over the car went back in to explain to the lady she said she would have somebody documents guy comes to me in the waiting room says he's all done vacuuming go back out to the car still broken glass all over the dashboard carpet and seats and cup holders went back inside explained this issue her reply was to say well what do you expect them to do they have a hole in their vacuum and it's not working right now why was million dollar Corporation only has one shop vac and can't afford a roll of duct tape to duct tape the hole in the hose even though I happen to have three different types of shop vacs at home just being a regular homeowner but multi-billion-dollar Corporation can't figure out how to get glass out of a car or be honest and not lie and say that you did a job that you didn't so they get me a new Camry this one has dog hair all over the car I explain to them that I am not paying the the dog say and that hair is there on the seat before taking the rental this visit was absolutely horrible Rhino lady was extremely rude explained all this to the director director said to only work with him and that he was very sorry every time I called the director regarding the work on my car director did not answer my calls or return my calls oh no in 2017 I bought a 2015 Toyota Camry from Team Toyota Glen Mills by for biggest mistake of my life not that I don't love my Camry I love my car but I will never buy another car from Toyota of Glen Mills More

Alternator, battery and radiator needed to be fixed Jill was very helpful throughout the entire process. She kept me in the loop on what was going on and pointed out areas of concern. Never pressured me Jill was very helpful throughout the entire process. She kept me in the loop on what was going on and pointed out areas of concern. Never pressured me to get the work done. More

Good service Comfortable waiting area along with friendly staff made my visit a good one. The only thing that I didn’t get was the complimentary car wash that was Comfortable waiting area along with friendly staff made my visit a good one. The only thing that I didn’t get was the complimentary car wash that was offered. More

Routine repair. Great team with excellent communication. I would definitely return with my vehicle. The repairs were done in a timely fashion as well. Again, a great Great team with excellent communication. I would definitely return with my vehicle. The repairs were done in a timely fashion as well. Again, a great team. More