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Team Toyota of Glen Mills - Service Center

Glen Mills, PA

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500 Reviews

500 Reviews of Team Toyota of Glen Mills - Service Center

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September 19, 2018

Fast, efficient and professional Team Toyota is always quick and efficient in their Diagnostics and repairs... it is always done right the first time! I would heartily recommend this More

by SBSMITH215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Palombi
Sep 21, 2018 -

Team Toyota of Glen Mills responded

Hi SBSMITH215, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

September 18, 2018

Friendly staff, great service! Love this dealership and service center. We are repeat customers and will continue to use them in the future. They are easy to deal with when purchasi More

by CAMP401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Urban, Joe Krupiak
Sep 21, 2018 -

Team Toyota of Glen Mills responded

Hi CAMP401, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. We're currently under renovation, so please look forward to our new interior and exterior soon! Thank you again for your review, and more importantly, for your continued business. Kind Regards, Dorene Customer Relations Manager

September 18, 2018

Happy happy The staff at Team Toyota deserves the five stars. Joy handles any questions or issues I have regarding my Tacoma, as well as any other staff member, More

by MACDADDY19063
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy
Sep 21, 2018 -

Team Toyota of Glen Mills responded

Hi MACDADDY19063, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

September 16, 2018

Expensive repair bill, but dangerous safety condition still The Sequoia was in the shop for several days due to brake part unavailable due to backorder. Was told car was fixed, but still cannot come to stop. Ro More

by DWITTKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stover
Sep 17, 2018 -

Team Toyota of Glen Mills responded

Hi DWITTKE, 

Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Dorene (610)558-6800 x333

September 12, 2018

Everything was very efficient I went for inspection. All was very efficient and the staff was helpful. There were no surprises and they recommended rear wipers which I knew were More

by Happy50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Sep 17, 2018 -

Team Toyota of Glen Mills responded

Hi Happy50, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

September 10, 2018

Great Dealership I been a loyal customer of this dealership for the past 8 years and I been taken care of above and beyond and they love me More

by CHUCKYV5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drayton , Kelsey Lane
Sep 12, 2018 -

Team Toyota of Glen Mills responded

Hi CHUCKYV5000, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

September 09, 2018

Easy, fast and quality From the time of the purchase of my Rav-4 through its first couple services, I’ve had nothing but positive experiences with the employees at this deal More

by MARYBETH.CASSIDY979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Lane
Sep 12, 2018 -

Team Toyota of Glen Mills responded

Hi Marybeth, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

September 09, 2018

Excellent customer service very helpful and friendly Excellent customer service very friendly and helpful from the moment I dropped off my car all the way through the process and picking it up More

by SKHORVATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krupiak
Sep 12, 2018 -

Team Toyota of Glen Mills responded

Hi SKHORVATH, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager

September 08, 2018

Overall good oil change tire rotation However they forgot to do the comlimary carwash and no one called when car was completed, I have to keep checking back. Overall the service was decen More

by DBCALEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 12, 2018 -

Team Toyota of Glen Mills responded

Hi DBCALEB, Thank you so much for leaving our dealership a review! We're excited to hear that you had an overall good experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If you wish to discuss your experience further in regards to checking on your vehicle, please feel free to call me at the number below. Thank you again for your review, and more importantly, for your business. Kind Regards, Dorene Customer Relations Manager (610)558-6800 x333

September 08, 2018

I felt like I was greatly overcharged for my car inspection. I had a coupon, lost it on the way in. No one believes you. You sent it to me! I expected the bill to be $60-70. It was over $170!! I brought my own b More

by MARIECROWLEY33805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember her name
Sep 12, 2018 -

Team Toyota of Glen Mills responded

Hi MARIECROWLEY33805, 

Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Dorene (610)558-6800 x333

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