Team Toyota of Glen Mills - Service Center

Loyal Longtime Customers Our family has been dealing with Carousel/Team Toyota in Glen Mills for many, many years...for new cars, for used Toyotas and for all our servicing; t Our family has been dealing with Carousel/Team Toyota in Glen Mills for many, many years...for new cars, for used Toyotas and for all our servicing; they must be doing something right because we live just across the state line in no-tax Delaware and we still come up to PA for our automotive needs! The sales persons are easy to work with, both on the new car side, as well as for used cars. The service department is excellent - easy to get an appointment, the tech's do good work, and the service advisors are very accommodating. After three generations of experience with Team Toyota in Glen Mills, all in all, it is a very fine dealership! More

Did not find problems with the car that were potentially da. Did not take care of some potentially dangerous problems. Over charge and have to check the bill because you make mistakes. Can’t trust you guys. Did not take care of some potentially dangerous problems. Over charge and have to check the bill because you make mistakes. Can’t trust you guys. More

Reliable service Work is done right. Estimates for repairs seem accurate. Few surprises. Dealer honors coupons received in the mail. Would give 5 stars if service re Work is done right. Estimates for repairs seem accurate. Few surprises. Dealer honors coupons received in the mail. Would give 5 stars if service rep did not recommend preventive maintenance that seemed unnecessary. More

Wonderful experience Wonderful customer service and communication. Extremely happy with the service our car got. We always feel so valued here by everyone no matter what w Wonderful customer service and communication. Extremely happy with the service our car got. We always feel so valued here by everyone no matter what we are visiting for. To me, this is the most important reason to bring your business somewhere. Will not go anywhere else! More

Awesome & Cool Team Team Toyota at Glen Mills is simply the best and awesome team of people one can ever dream Of or ask for. From the time they pick up the car through Team Toyota at Glen Mills is simply the best and awesome team of people one can ever dream Of or ask for. From the time they pick up the car through the phone calls till we pick up our cars, vans etc they are with us every step of the way. I can go with any Service technician and get the same result. Sometimes they recommend work which is easy to do or reject; no sales pressure. Thank you guys!! More

Chris in Service Goes to Bat for You Chris did service on my car and worked nonstop to resolve a unique and difficult issue. He was communicative and attentive, and always seemed intent t Chris did service on my car and worked nonstop to resolve a unique and difficult issue. He was communicative and attentive, and always seemed intent to get me exactly what I needed. However, his service would not have been necessary if not for an issue that occurred during a previous service appointment at this dealership. And while he did his absolute best to resolve this issue at no cost to me, his management refused to comp the final deductible for my new car part. I was baffled that a dealership would make a customer pay for an issue that they caused, but I could tell that Chris did everything in his power to take care of the situation. Very happy with him, disappointed in the dealership. More

Free sometimes is not worth it at times Back at this dealership because free is free and thought 50 buck credit after 4 visits. 3 times and not much better. When there a friend brought her c Back at this dealership because free is free and thought 50 buck credit after 4 visits. 3 times and not much better. When there a friend brought her car in and come to find out she had a side mirror put on by them. She said when she went to use it she almost got in an accident because it was hard to see. Come to find out, the wrong mirror was put on the car. I was just in for haha. A quick 15000 mile check. Almost 2hrs is not a quick check. Wasn't even taken back till 20min after my appointment time. Go elsewhere people. I will go back the 4th time to claim my 50 buck credit but believe me it's not worth it here. Car buying was nice but service....not More

Superb service - great experience It's odd to say a trip for service on your vehicle was a "great experience", but there's no other way to describe it. I was met by a concierge as soo It's odd to say a trip for service on your vehicle was a "great experience", but there's no other way to describe it. I was met by a concierge as soon as I pulled into the lot. He was expecting me and took my car. From there, I was sent into a rather nice waiting area - comfy leather seats, refreshments, tv and a separate little room that kept small children occupied and not disturbing me or the other customers. In less than an hour, a customer service rep came and told me the status of my vehicle - which I could also see on a monitor next to the television. Fifteen munites later, I was given the keys to my freshly washed Camry and reminded of my next appointment. Start to finish - top to bottom, it was a great experience. I'll never take my Toyota anywhere else! THANK YOU! More

service Jill Joy was a pleasure to work with. She is amazing!!! An asset to the company! She is easy to talk to and explained everything to me. Jill Joy was a pleasure to work with. She is amazing!!! An asset to the company! She is easy to talk to and explained everything to me. More

Very good It was a good experience. I’m a man of few words. It was a good experience. And my interaction with Harshaan was also very good. It was a good experience. I’m a man of few words. It was a good experience. And my interaction with Harshaan was also very good. More