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Team Toyota of Glen Mills - Service Center

Glen Mills, PA

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500 Reviews

500 Reviews of Team Toyota of Glen Mills - Service Center

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June 01, 2018

Very pleased This dealership is very professional, the location is not ideal but well worth the drive. They go out of there way to take good care of there customer More

by SROGERS78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Andrew, Amanda Goffney, Nick Zadorzany, Joseph Lombardi
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi SROGERS78, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 31, 2018

No attention to details Took the Lexus for state inspection, 60,000 mike maintenance and 4 new tires. Was told that the car would be washed. Invoice total close to $1,000. T More

by FCONTIGIANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda Goffney
May 31, 2018

Length of wait times were absurd The couple times I have been there the service was poor. For a oil change and tire rotation it would take almost 3 hours waiting when I had a schedule More

by SLKRAYNIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda Goffney
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi SLKRAYNIK, 

 Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Doreen (610)558-6800 x333

May 31, 2018

Happy Customer I am very pleased with the attention that my car received. Marcus did a great job with my inspection and oil change! I like the computer printed sti More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dom Gricco
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi Lynn, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 30, 2018

Go somewhere else for service 1st time here was lied too and took over 2 hrs to rotate tires n give it a look over. 2nd time here took over 2hrs for oil change and look over. Eithe More

by Me123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None in service
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi Me123, 

Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Doreen (610)558-6800 x333

May 30, 2018

Highlander service It’s better than Newark Toyota, in sales and service. Lauren Pierce is an amazing salesperson, and I send as many people to her as possible. More

by CABERLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget names
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi CABERLIN, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 29, 2018

30,000 and inspection Service center is friendly and informative Just takes a long time to bring car to you after you have paid and cashier called for it More

by ROBINIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Urban, Amanda Goffney
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi ROBINIV, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 29, 2018

Professional but pricey . Can get appts quickly. While waiting for an oil change, expect a list of recommendations! Will not work with you over a repair as far as price is co More

by DELAWAREDAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Castor
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi DELAWAREDAVE, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us as we take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager (610)558-6800 x333

May 29, 2018

First Service for New First-Time Buyer New Vehicle Absolutely wonderful service. Made me feel so relaxed and provided shuttle service to get me to work and back. I didn’t even realize the absence of my More

by RUMYAVENKATESWARAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dom Gricco, Brad Carpenter, Joseph Lombardi
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi RUMYAVENKATESWARAN, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 29, 2018

Very satisfied customer!! The customer service that I received from start to finish, they could not have been any nicer. Everyone treated me as if I mattered!!! What a great fe More

by RHOFFMAN1817
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bausman, Amanda Goffney, Emily Holt
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi RHOFFMAN1817, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

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