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Team Toyota of Glen Mills - Service Center

Glen Mills, PA

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500 Reviews
Call Service Center (610) 558-6800

500 Reviews of Team Toyota of Glen Mills - Service Center

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May 18, 2018

Great service . Everyone very pleasant professional. Waited an hour for my car to be serviced. They even washed my car. 😀I have been a happy customer since 2006. More

by M9T3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure of the gentleman name that helped me. But they were all very nice n pleasant.
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May 30, 2018 -

Team Toyota of Glen Mills responded

Hi M9T3, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your continued business. Kind Regards, Doreen Customer Relations Manager

May 18, 2018

Great service We always use Chris as our service rep for our repairs and maintenance. He is friendly and very informative. He always answers our questions. We ar More

by PANNODONNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hind
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May 30, 2018 -

Team Toyota of Glen Mills responded

Hi PANNONDONNELL, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your continued business. I'll be sure to pass along the compliments to Chris. Kind Regards, Doreen Customer Relations Manager

May 17, 2018

Routine service Friendly staff, good service, explained additional service needed, no pressure to have optional work done on car, complimentary car wash, reasonable w More

by AUBIELAB1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi AUBIELAB1, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 17, 2018

Strong service, weird problem Classic issue of having a problem outside the dealer and then not having the problem display itself to the dealer. Key/ignition problem that caused me More

by JeffB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the hen names of the employees I worked with
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi Jeff, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If the problem does occur again, please be sure to see us! If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 16, 2018

No idea with extend warranty. Service had no idea what is or is not cover under extended warranty. All they had to is place one call but they didn't. Its faster to just say. No it More

by Chol S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelsey Lane, Joe Krupiak, Dom Gricco, Amanda Goffney
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi Chol S., I am very sorry your recent experience with us was not satisfactory. What you are describing is certainly now how we wish do business at Team Toyota. I would like to speak with you personally about this issue. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. I can be reached directly by calling 610 558 6800 x333, at your earliest convenience. I look forward to speaking with you. Kind Regards, Doreen Customer Relations Manager

May 14, 2018

Owned up to mistake Service tech did not tighten nut properly after oil change causing oil leak .Presented as a brake problem on my car warning system. Dealer admitted mi More

by Freeberj
Recommend Dealer
Yes
Employees Worked With
Can’t recall names
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi Freeberj, Thank you so much for leaving our dealership a review! We're so sorry about the nut issue after your oil change. However, we're excited to hear that you had a great experience otherwise and that we were able to resolve it smoothly. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 14, 2018

Very good Someone noticed me right away and directed me where to go!! The service was friendly and fast! I appreciate the fast service, as we are all busy! More

by CHEL3375
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgyn Eakins, Charles McBride
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi CHEL3375, Thank you so much for leaving our dealership a 5-star review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 13, 2018

Excellent Service! Having a panic attack when I suddenly realized my vehicle was months overdue for state inspection, I called Team Toyota and was immediately given an More

by RANDGLW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Names not listed or not recognized.
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi RANDGLW, Thank you so much for leaving our dealership a 5-star review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 13, 2018

Fast; efficient professional detailing Quickly, smoothly done. Probably the easiest and quickest full car detailing I've had done in over 30 years of arranging them. Nice job and also exc More

by Willie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dacia Letts, Kelsey Lane, Amanda Goffney
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi Willie, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 13, 2018

Team Toyota Service This was my first experience with the service department of Team Toyota and I found the the service to be reasonably fast and thorough. The waiting More

by JOLLEYAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry to say I don't remember the employees names. They were friendly and easy to understand.
Report | Print
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi JOLLEYAZ, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

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