Team Toyota of Glen Mills - Service Center
Glen Mills, PA

500 Reviews of Team Toyota of Glen Mills - Service Center
Overall ok. Manual errors shd be avoided. I am sure, as part of the checklist, resetting the "maintenance required" must be there. Was missed out in my case. This definitely raises a question I am sure, as part of the checklist, resetting the "maintenance required" must be there. Was missed out in my case. This definitely raises a question if the technician religiously carries out all tasks. How can TEAM assure this? Secondly, it took 5 folllow up calls and 2 visits to meet a finance guy to claim back the warranty money. Need to be more proactive & forthcoming in service industry. More
20,000 mile check up Very professional and efficient Sometimes when you have an appointment later in the day you assume you wait time will be longer But mine wasn't an Very professional and efficient Sometimes when you have an appointment later in the day you assume you wait time will be longer But mine wasn't and they were very pleasant. More
Team Toyota is Pretty Freaking Good! The staff at Team Toyota is always professional and courteous. They make everything easier on their customer. Henry in sales is always friendly and al The staff at Team Toyota is always professional and courteous. They make everything easier on their customer. Henry in sales is always friendly and always makes the process easy in every way. Jeremy in sales is honest and up-front and great to do business with. I have not found any negatives of working with Team Toyota. I don’t even really like Toyota but they are worth it. More
Great team I always have great service. The people are so nice and they even washed my car. What a bonus! I took it in for inspection. They did try to sell me a I always have great service. The people are so nice and they even washed my car. What a bonus! I took it in for inspection. They did try to sell me all new tires but I asked our mechanic at work and he said I could probably go another year without replacing them More
Engine Oil Fluid Exchange Went in for free oil change and Toyota tried to sell me an engine oil fluid exchange for $145. Advisor said I would get more miles per gallon with no Went in for free oil change and Toyota tried to sell me an engine oil fluid exchange for $145. Advisor said I would get more miles per gallon with no literature to back up claim. More
Very good service Had my car serviced recently, fast and efficient service. Service agent was very nice, and the service was quick. Every one was cordial and very help Had my car serviced recently, fast and efficient service. Service agent was very nice, and the service was quick. Every one was cordial and very helpful. More
Great turnaround Numerous issues with service at different times my 1st year. I was ready to find a new dealership. The accessory manager returned my email and it Numerous issues with service at different times my 1st year. I was ready to find a new dealership. The accessory manager returned my email and it was all uphill after that. Just prior as well I had my car detailed there for the second time since I purchased my car. It looked like brand new, just like I was promised the first time but it did not happen. I am going to give this dealership another go. More
Service was great The service was excellent. It has always been. I always want Team Toyota to service my Matrix even though all my warranties are done. They have the pa The service was excellent. It has always been. I always want Team Toyota to service my Matrix even though all my warranties are done. They have the parts needed to do so. More
Great Service The maintenance appt. was very quick. Very nice service people. The girl that meant me outside when I first arrived was friendly, made me feel welco The maintenance appt. was very quick. Very nice service people. The girl that meant me outside when I first arrived was friendly, made me feel welcome. She is outstanding. Can not say the same for the girl inside that took my information. She acted like I was troubling her. She spoke down to me. I do not like being talked down to especially by some young person. There is such thing as respect. More
My recent experience Excellent service, taken on time and finished in a reasonable amount of time. Well organized dealership. They obviously care about their customers a Excellent service, taken on time and finished in a reasonable amount of time. Well organized dealership. They obviously care about their customers and I am happy to be a repeat customer. Would recommend the dealership to others. More