Team Toyota of Glen Mills - Service Center

Pleased. Do not like giving my car to valet parking Pleased by service. I dislike giving my car to valet---answering their questions and then repeating same info again when inside. Count these words f Pleased by service. I dislike giving my car to valet---answering their questions and then repeating same info again when inside. Count these words for me. More

Quick, kind service Toyota makes service easy! From valet drop off to the many customer service reps when you enter when i drop off my car there is never any wait. I’m es Toyota makes service easy! From valet drop off to the many customer service reps when you enter when i drop off my car there is never any wait. I’m especially pleased that my car was washed when I arrived on my last service appointment. More

Prompt and courteous customer service Customer service is great. The employees are friendly and explain the details of the service involved. I would recommend Team Toyota to my friends and Customer service is great. The employees are friendly and explain the details of the service involved. I would recommend Team Toyota to my friends and family. More

Always happy with service and sales. Been coming for 15 yea I love your dealership. 15 years and counting and will never go anywhere else for my future vehicles. I have also sent people to bit cars from you to I love your dealership. 15 years and counting and will never go anywhere else for my future vehicles. I have also sent people to bit cars from you too More

The Problem is not fixed I took my car in for regular service and a vibration in the vehicle upon acceleration. Although the welcome was amazing and it was obvious the custome I took my car in for regular service and a vibration in the vehicle upon acceleration. Although the welcome was amazing and it was obvious the customer is highly valued— I’m frustrated that I don’t feel they really listens to me and they did not fix the problem I said the car had. I offered to go to the dealership and drive with someone to recreate what my issue was they declined. The reason give to me was warped rotors— but it happens when I accurate. I lost my car for an entire day, had to arrange for rides to drop off and pick up and the car still is not right. I wish this wasn’t my review because I think they try to be a superior service center but when you don’t listen to what the problem is— and fix it— what else really matters. Oh, and they did not charge for the day of analysis. More

My experience with Team Toyota is very courteous & efficient The person who handled my service did an excellent job. Went over & above, I was very pleased. Provided excellent service. Even cleaned the outside of The person who handled my service did an excellent job. Went over & above, I was very pleased. Provided excellent service. Even cleaned the outside of my car. Great job. More

Chris was my service advisor and was absolutely a pleasure! I bought my car from this dealership; my name is Martha; and Chris is my service advisor; which only he is to take care of my auto needs. I found th I bought my car from this dealership; my name is Martha; and Chris is my service advisor; which only he is to take care of my auto needs. I found that he was very kind, helpful, and professional on every service appointment I ever had. What a pleasure knowing the comfortability in going there each time I have a problem with my car. I will spread the great experience each and every time I visit Chris. Thank you for hiring such a competent , knowledgeable advisor. Regards, Martha More

Repair Oil Guzzling Tc All of the staff was very friendly and helpful, especially Henry. Henry kept me up to date on my repairs an and scheduling activities including car r All of the staff was very friendly and helpful, especially Henry. Henry kept me up to date on my repairs an and scheduling activities including car rental. The work was completed in a timely fashion. He offered me options that included aftermarket repair parts that were not part of the warranty coverage. He did not oversell on the usual wiper blades etc. I feel like the work was not performed as if this was the mechanic’s own car. Parts that were removed were not cleaned before re-installing them. An obvious part looked like it was placed pretty side down on the shop floor and kicked around a little resulting in cosmetic scratches. Spilled oil marks on it were not cleaned - little things like that. Just a pet peeve of mine having been in a repair service industry in the past. Let’s just say that it didn’t make for a good “reveal”. Mechanically all seems well. Time will tell on oil consumption. More

Help the Obviously I really enjoy the service that one receives from associates at Team Toyota. It would have been a five star rating if they would have notified me at I really enjoy the service that one receives from associates at Team Toyota. It would have been a five star rating if they would have notified me at the time of my 30k service that my inspection sticker was expired. This resulted in me having to take the vechical back for inspection after receiving a $41 dollar ticket. Absolutely my fault: however it woul have helpful if they informed the totally oblivious(me) of the expiration. More