Team Toyota of Glen Mills - Service Center

Great service My asm was wonderful, thank you Dacia Letts. It was a delightful and speedy experience. Dacia was attentive and very knowledgeable. I will definitely My asm was wonderful, thank you Dacia Letts. It was a delightful and speedy experience. Dacia was attentive and very knowledgeable. I will definitely come back. More

Watch Out! I have had both excellent experiences and a horrible experience with this dealer. I took a Prius that was on its last legs (194,000 miles) to try a I have had both excellent experiences and a horrible experience with this dealer. I took a Prius that was on its last legs (194,000 miles) to try and get it through inspection in DE. Delaware will not pass a car with problem codes, but until recently the Prius had been running fine. Practically on my way to the dealer the gas engine seemed to lose power, so there may have been serious problems with the car before it got to the dealer. After an evaluation the service team tells me I have a 'leaky' water pump and a bad sensor, $1200. I had been told about the 'leaky' pump before but was never low on water, never overheating so I assumed it was a scam. I was so happy to get the car back on the road for only $1200 I jumped at the deal. When I picked up the car, it was making a new and horrible banging sound, still had no power, still had codes. I took it to Joe & Tony's in Claymont DE by the fire house, and they explained the codes and pronounced the car dead, so expensive to repair that he was just going to charge me for the evaluation and recommend I junk the car. I don't think Team Toyota sabotaged the car, only my wallet. They installed what I believe is a fictional water pump and an irrelevant sensor for a ton of money into a dead car. Thanks Joe and Tony's for setting me straight. More

The Dream Team Team Toyota I went to the dealer to have rubber molding replaced on back hatch. The gentleman noticed body damage which occurred before the holidays in a parking I went to the dealer to have rubber molding replaced on back hatch. The gentleman noticed body damage which occurred before the holidays in a parking lot. I had not checked it off my list. AJ approached me about a repair. He asked what insurance company I used. He wrote an estimate, called the insurance company and made my task very easy. More

Completely Satisfied Could not have asked for better service! To make a story short, I was undergoing a very stressful and frustrating situation at another dealership, Con Could not have asked for better service! To make a story short, I was undergoing a very stressful and frustrating situation at another dealership, Conicelli Toyota of Springfield, for about three months. While Team Toyota of Glen Mills fixed all of my problems with no hassles in just one day. Joe Krupiak, Jillian Joy and Amanda Goffney assisted me, and because of them my family and I are always going to go to Glen Mills for service. I will happily drive an extra thirty minutes knowing that I will get great service. More

Joe the service manager came though for me After I wrote an email to Team Toyota about a very unsatisfactory experience Joe got back to me within the hour and fixed my concern right away! Went After I wrote an email to Team Toyota about a very unsatisfactory experience Joe got back to me within the hour and fixed my concern right away! Went from very unhappy to VERY happy within one hour! More

Exceptional The service department is rocking. Don Myer is the best. The waiting area is very warm and comfortable as well as the greeters who meet you when you The service department is rocking. Don Myer is the best. The waiting area is very warm and comfortable as well as the greeters who meet you when you drop off your car for service and the people you deal with on the telephone. Amazing experience. More

Dom Gricco - Awesome Customer Service!!! Dom Gricco made my first visit to this dealership a positive one! Dom is a true professional and he went above and beyond to fix a tail light issue on Dom Gricco made my first visit to this dealership a positive one! Dom is a true professional and he went above and beyond to fix a tail light issue on our used Sienna. I don't usually write reviews but Dom really needs to be singled out - great employee! In fact, every single person in the service department - A++ in customer service! Pleasant and easy experience! Def will come here again! Thx Dom! More

Team Toyota the Best I not only bought my car there from Rob Urban but get it regularly serviced there, dealt with Chris Hihn. Everyone is friendly and courteous. I feel I not only bought my car there from Rob Urban but get it regularly serviced there, dealt with Chris Hihn. Everyone is friendly and courteous. I feel very confident in their decisions regarding the needs of my car and never feel that I am getting ripped off. More

Good Professional Organization Constant quality service, good advice, professional technical staff. Ten years of service on the same car; 3K miles to 200 K miles. Recommend them h Constant quality service, good advice, professional technical staff. Ten years of service on the same car; 3K miles to 200 K miles. Recommend them highly. More

Great Repair Service I was kept informed about the work needed to be done on my car. I really liked having he work done the day I was at the dealer's and not having to co I was kept informed about the work needed to be done on my car. I really liked having he work done the day I was at the dealer's and not having to come back another day. More