Team Toyota of Glen Mills - Service Center

Courtesy, honest, fast service Bought my car and serviced there. Very good service. Very accommodating your schedule and honest feedback on your vehicle. Employees are very frie Bought my car and serviced there. Very good service. Very accommodating your schedule and honest feedback on your vehicle. Employees are very friendly. Definitely recommended! More

Customer Service is Top Priority I highly recommend this dealership and their amazing staff. I have never recommended a dealership before to anyone. However, this place goes above a I highly recommend this dealership and their amazing staff. I have never recommended a dealership before to anyone. However, this place goes above and beyond to demonstrate how valued their customers are to them. This is definitely my choice! More

best car buying experience ever Originally encountered dealership when looking for alternative for a service department when my previous car had a recall. Even though I had not purch Originally encountered dealership when looking for alternative for a service department when my previous car had a recall. Even though I had not purchased from Team Toyota they were so accommodating and pleasant they became my service place. When it was time for a new car the dealership was every bit as great as the service department. It was the easiest and least stressful purchase ever. The service department is clean pleasant and scheduling is super easy. The employees seem to like their jobs. More

Exceptional service and facilities I liked the quick, efficient check-in and check-out, and I always appreciate being able to book service appointments online. The lounge area is comfor I liked the quick, efficient check-in and check-out, and I always appreciate being able to book service appointments online. The lounge area is comfortable and inviting, and I was able to bring my laptop and work while I waited. Carousel Toyota offers an all-around great experience, which is why this is my number 1 preference for sales and service! More

I can't wait to go back! Everyone including the shuttle driver is pleasant and professional. The dealership is clean and fresh Sales and service visits were handled very eff Everyone including the shuttle driver is pleasant and professional. The dealership is clean and fresh Sales and service visits were handled very efficiently! It is really refreshing to experience Team Toyota. It is nice to know that there is still a place to go for good service at a good price with a smile. More

LOVED Carousel not feeling it as Team We purchased two cars from Carousel, it was the most pleasant car buying experience we had ever had. Recently, we went back to lease a new car. The We purchased two cars from Carousel, it was the most pleasant car buying experience we had ever had. Recently, we went back to lease a new car. The pleasant no pressure dealership had turned into a high pressure "typical" dealership experience. But I think the most disappoint part of this change over was the service department experience I received. I recently took my car in for service. I made the appointment online with the expectation that when i arrived at the dealership i would just turn over my keys, sign some paperwork and be on my way. When I arrived i was told that they needed my VIN to check me in, I had entered that on the website and I was not getting a state inspection. So wierd, got what needed finished check in and asked for a call when the car was ready. The day of service I never received a call when that the car was ready. No worries, the car has been there all day, and they should be done at 6 when i get there, but i wanted to talk to someone ABOUT my car. When I arrived at the dealership the car was ready, but it took 20 minutes for them to "find" my car! As someone who has been a loyal customer, purchasing 2 vehicles and always having my service done at this dealer, I am not impressed. The Team at Team needs to take a look at what returning Carousel customers had come expect from this dealership and maybe return it to low pressure positive experience, vs a typical dealership. It really USED to be a great dealership. More

SERVICE/REPAIR EXPERIENCE WE LAST WEEK HAD LOCKS REPAIRED ON OUR 2006 SCION SPL EDITION XA; THE SERVICE TEAM (JILL AND DON) WAS EXCELLENT, KEPT ALL PROMISES MADE, AND DESPITE S WE LAST WEEK HAD LOCKS REPAIRED ON OUR 2006 SCION SPL EDITION XA; THE SERVICE TEAM (JILL AND DON) WAS EXCELLENT, KEPT ALL PROMISES MADE, AND DESPITE SNOWSTORM IN BOSTON MAKING PARTS DELIVERY "IFFY" KEPT US ABREAST OF PROGRESS. THE PARTS DEPARTMENT (GLORIA AND TOM) ALSO KEPT ON TOP OF THINGS DURING THE WHOLE PROCESS, AND EVEN WITH THE WEATHER DELAYS CAR WORK WAS IN FACT COMPLETED EARLIER THAN EXPECTED. THIS WAS OUR FIRST VISIT TO THIS DEALERSHIP; WE'LL BE BACK, AND WE'LL MAKE IT A POINT TO HAVE INSPECTIONS AND OTHER MAINTENANCE ISSUES TAKEN CARE OF BY TEAM TOYOTA IN THE FUTURE. GOOD OVERALL EXPERIENCE! THANX FOR SUCH GOOD SERVICE! REGARDS, DAVID AND JUDY S. More