Team Toyota of Glen Mills - Service Center

Outstanding! Fast service for a fair price. Jillian and Joe were friendly and provided excellent customer service. Would recommend Team Toyota to my friends and n Fast service for a fair price. Jillian and Joe were friendly and provided excellent customer service. Would recommend Team Toyota to my friends and neighbors More

Friendly and efficient When I was buying my Toyota van, I first went to Conicelli in Springfield, which is much closer to me. They gave me the feeling of oily shysters. Wh When I was buying my Toyota van, I first went to Conicelli in Springfield, which is much closer to me. They gave me the feeling of oily shysters. When I went to Team Toyota, I immediately felt relaxed and valued as a customer. Their customer welcome program was great. My experiences with both the service department and the body shop always give me confidence that I'm in the right place. Even if it's a distance away, I highly recommend Team Toyota to all consumers. More

Dylan took great care to make sure things were done right. Great service he made sure my wait was minimal and explained things so I could understand clearly. Hope to work with Dylan again. Service area clean a Great service he made sure my wait was minimal and explained things so I could understand clearly. Hope to work with Dylan again. Service area clean and comfortable. More

Wife Taken advantage of My wife took a 2 year old Sienna in bought at Team Toyota and was told all four tires with less than 25k miles needed to be replaced. Got charged $130 My wife took a 2 year old Sienna in bought at Team Toyota and was told all four tires with less than 25k miles needed to be replaced. Got charged $1300 including a $50 courtesy discount. No mention of bumper to bumper warranty etc. I called multiple times to inquire and have continually be given run around. Still waiting for reply. Separately received mail offering us $200 to not sue since we were overcharged on original Sienna purchase. Have been customer for over a decade and bought prior Sienna there. Sad to see how far things have slipped. Not sure next steps but certainly would appreciate the courtesy of the promised response. More

Friendly, professional customer service Have returned to this dealership for years, despite another dealership closer to home. Always able to schedule service needs quickly. Recent remodelin Have returned to this dealership for years, despite another dealership closer to home. Always able to schedule service needs quickly. Recent remodeling makes the facility equally customer friendly. More

Not sure if they know what they re doing In for the 20,000 mile check up and a problem with my dash/radio lights just getting brighter and dimmer for no reason. Told them I'd drop it off only In for the 20,000 mile check up and a problem with my dash/radio lights just getting brighter and dimmer for no reason. Told them I'd drop it off only because it takes 2hrs plus for them to go over the vehicle and do either a oil change or a tire rotation. Figured this would take all day. It took 5 hrs. Told them when I bought it there was an electrical problem with the charger and now this with the lights. As far as the charger I Was told to buy a new phone charger but I found a bad fuse. Im not a mechanic either. Picked up the car after they had it for 5 hrs and told they can't find anything wrong. I was told to bring it right in when it happens so they could look at it. It has happened 3 times at nite after they are closed. Great service yet again. After the 25,000 mile coverage, I will take it to a real mechanic. Can't have my headlights go out next and them say we can't find anything wrong. I know others who have stopped going here because of problems not getting found. More

Team Toyota No one enjoys spending money and time for repair work. But I have been very pleased with the courtesy, quality and price of my recent work. My Highlan No one enjoys spending money and time for repair work. But I have been very pleased with the courtesy, quality and price of my recent work. My Highlander has been a great car. I love the hybrid. More

Prompt, efficient service. I purchased my car at Team Toyota of Glen Mills, and I go back to them for all services! I feel at home with them. It's a one stop shop, where I can g I purchased my car at Team Toyota of Glen Mills, and I go back to them for all services! I feel at home with them. It's a one stop shop, where I can get a rental and work on my car in same place! I would ALWAYS return to them for any car purchase and I HIGHLY recommend them!🤗 More

Great service done quickly. Very efficient and courteous service department. Easy to wait for completion in a very comfortable environment. So far I have no reservations with the Very efficient and courteous service department. Easy to wait for completion in a very comfortable environment. So far I have no reservations with their work. More

Missed on my oil change When I made my appointment online I requested a synthetic oil change with a coupon I also had a discount for my inspection. I presented the coupons a When I made my appointment online I requested a synthetic oil change with a coupon I also had a discount for my inspection. I presented the coupons at check in. I saw Mike write and green hylight in synthetic oil change on the work order and accept the inspection coupon. At checkout I realized the inspection was a regular price. Mike and Chris fixed it with a future credit. When I got home I saw the oil used was standard not synthetic. This also happened last inspection and we corrected that day. This time I chose not to complain. I like your service team and will return. More