Team Toyota of Princeton

Very accommodating and efficient Check in is a breeze and whether I have an appointment or not, my needs are always met. Very friendly staff who explain everything beforehand. I wi Check in is a breeze and whether I have an appointment or not, my needs are always met. Very friendly staff who explain everything beforehand. I will always go back to Team Toyota! More

Being treated as a human beings This is our second Toyota that we bought after returning our 3 year lease. Brad listened, gave us options and was willing to work with our budget. In This is our second Toyota that we bought after returning our 3 year lease. Brad listened, gave us options and was willing to work with our budget. In all of this he treated us kindly, fairly and most of all as human beings. Thank you Brad for this great experience! Tom and Cori More

Jim, manager completely above & beyond! I thought I was stranded when my rental car wouldn’t start. Jim got in his car to personally puck me up and drive me to dealership. Rental eventually I thought I was stranded when my rental car wouldn’t start. Jim got in his car to personally puck me up and drive me to dealership. Rental eventually started but his willingness to help exceeded expectations ! More

We're a Team Toyota of Princeton Family There's a reason we return after each lease comes due. The sales & finance team listen to us, and extend the professional courtesy of trying to unders There's a reason we return after each lease comes due. The sales & finance team listen to us, and extend the professional courtesy of trying to understand our budget and needs, which change as our children get older. Our Sales & Finance reps were exceptional to work with. More

Great experience Fast service dropping off and picking up my car, all staff were friendly, and Dan M kept me informed of all the needed repairs. Excellent service! Fast service dropping off and picking up my car, all staff were friendly, and Dan M kept me informed of all the needed repairs. Excellent service! More

Easy service experience Stopped in at the end of the day to make an appointment. Ended up having the service done then. Needing extra time, they offered me a free rental ov Stopped in at the end of the day to make an appointment. Ended up having the service done then. Needing extra time, they offered me a free rental overnight so I could get the service finished but still get home for dinner. More

Good customer experience My car was in for an oil change. Everything went smoothly and i was able to use a coupon Team Toyota had emailed me. The waiting area is nice and t My car was in for an oil change. Everything went smoothly and i was able to use a coupon Team Toyota had emailed me. The waiting area is nice and the building is extremely clean. More

Servicing Experience The overall experience was really good starting from checking in my vehicle with service adviser to its completion. The vehicle driving experience cle The overall experience was really good starting from checking in my vehicle with service adviser to its completion. The vehicle driving experience clearly showed its serviced the way it is to be.. More

Top-notch dealer service and excellent communication. Following an icy-road-related fender bender, we had to bring in my daughter's 2004 RAV4 for some repairs to the front end. Team Toyota's service depar Following an icy-road-related fender bender, we had to bring in my daughter's 2004 RAV4 for some repairs to the front end. Team Toyota's service department once again proved to be exceptional on all counts, and I recommend them highly and without reservation. More

Transmission in Toyota 4Runner we bought failed in a week We bought a used Toyota 4Runner with about 130,000 miles on it from Team Toyota of Princeton. The car was sold as is, but we were told that service te We bought a used Toyota 4Runner with about 130,000 miles on it from Team Toyota of Princeton. The car was sold as is, but we were told that service team had done a throrough inspection of the vehicle. A week later we were driving the car to Colorado when the transmission began to fail in Columbus, OH. The throrough inspection done by Team Toyota did not include checking the transmission fluid. The AAMCO service people where had the car towed told us there was hardly any fluid in the transmission. Fortunately, the transmission was not permanently damaged. At first, the used car manager at Team Toyota indicated that the dealership might be able to cover some of the $500 we had to pay for the transmission work on our week old car. After weeks of following up the manager, he told us that the car was sold as is, so tough luck. I don't plan to buy anything else at this dealership. More