Team Toyota of Princeton

VERY WELL ORGANIZED DEALERSHIP Leased a new Avalon over a period of two days after checking prices with other dealerships that were not Toyota. The car and color we wanted fina Leased a new Avalon over a period of two days after checking prices with other dealerships that were not Toyota. The car and color we wanted finally was found and the monthly lease payment was reasonable due to the fact that Team Toyota paid the last 3 months and disposition fee on the old lease. They also took our old 2015 leased Toyota Avalon with damage to the right passenger rear bumper AS IS and said they would fix the damage to the car. This saved me my Insurance deductible and the time it would take to get estimates and the time it would take to fix the vehicle. THIS WAS WELL APPRECIATED. More

Thank you for the excellent service! Service folks were friendly and helpful, from the gentleman who checked me in to the rep that handled my questions to the cashier that range me up. T Service folks were friendly and helpful, from the gentleman who checked me in to the rep that handled my questions to the cashier that range me up. Thanks for making my service visit a pleasant and fast experience. More

Pleasant purchase experience Team Toyota GREAT PLACE! I came in to purchase a Toyota Rav4...no high pressure, very pleasant experience My salespeople were Alisha Regan and Josh Team Toyota GREAT PLACE! I came in to purchase a Toyota Rav4...no high pressure, very pleasant experience My salespeople were Alisha Regan and Joshua Makarenko. Both are a GEM! Carlos the finance person was great too! More

great service they tried as much as they can to find a good deal for my Highlander ,, i can say i love this place and the people working there they tried as much as they can to find a good deal for my Highlander ,, i can say i love this place and the people working there More

Easy sales experience Pleasant, efficient almost enjoyable. Roger was knowledgeable and friendly. He never put undue pressure on us and was a good listener. He took the Pleasant, efficient almost enjoyable. Roger was knowledgeable and friendly. He never put undue pressure on us and was a good listener. He took the time to address our needs and requirements. More

Rude, Dismissive, Not Customer Friendly We have been clients of Team Toyota of Princeton for years having owned or leased more than 5 Toyota's. Today we dealt with a Service Rep and had a h We have been clients of Team Toyota of Princeton for years having owned or leased more than 5 Toyota's. Today we dealt with a Service Rep and had a horrible experience. He was rude, dismissive and totally unprofessional. We will think twice before using Team Toyota for Service again. More

Quick and Easy 111,000 mile tire rotation experience was efficient and painless. The estimated turn around time was accurate. Service advisor was pleasant and person 111,000 mile tire rotation experience was efficient and painless. The estimated turn around time was accurate. Service advisor was pleasant and personable. Price was comparable to the area. More

Fast and inexpensive service All I needed was a light bulb change and that's all I got. No nonsense. No hard sells of anything else I wasn't looking for. All I needed was a light bulb change and that's all I got. No nonsense. No hard sells of anything else I wasn't looking for. More

Brake Problem Purchased a used vehicle, 1 week later there was a brake problem, went to the used car service manager, had the problem fixed very fast, considering i Purchased a used vehicle, 1 week later there was a brake problem, went to the used car service manager, had the problem fixed very fast, considering it was not a Toyota. More

Overall Good Service I needed 2 new tires to replace those that were damaged from road hazards. The service people are friendly and helpful. My car was taken for service r I needed 2 new tires to replace those that were damaged from road hazards. The service people are friendly and helpful. My car was taken for service right away and I was told that it would not take very long. However after 90 minutes of waiting without any updates, I needed to ask for a status. I was told that it would be another 15-20 minutes which wound up to be 30 minutes. The next day I needed to return to the dealer since the air stem cap was missing on one of the new tires; I guess it was an oversight. The service person was very apologetic. Also on another topic, it would be nice if paper plates, napkins and utensils would have been available in the eating area. More