Ted Britt Chevrolet

We went to Ted Britt to purchase my daughter her first car (used). We were introduced to Collin Dunn. I have no complaints in regards to the setup or the actual transaction. During the initial setup I car (used). We were introduced to Collin Dunn. I have no complaints in regards to the setup or the actual transaction. During the initial setup I SPECIFICALLY as Collin if we could take it to our mechanic due to a bad experience we recently had with another used purchase from elsewhere. We were assured that it wouldn't be an issue. The very next day we took it to our mechanic & I called Collin immediately after & explained that issues. Collin stated he would call back & never did. Since then I have called about10 times (Since the 2nd week of June 2013) & sent an email with not one response back. The Car Fax revealed there was a front end fender bender, the damage that the mechanic saw (no visible unless car lifted) could have been a direct result of the fender bender....I still have no heard back from Collin. I have now contacted the corporate office and am waiting on a response from them. On top of this, when the car left the lot, it was missing a few radio buttons & paint from the side view mirror which Collin was going to order and call when it came in. We haven't heard anything from Collin or anyone else from Ted Britt in regards to this issue. To sum it up...The sales/set up is great...after you leave the lot YOU DON"T MATTER!! I definitely will not be back as I had mentioned to buy our 15 year old his next car!! More

Each person with whom my wife and I dealt, through all of the steps of the sales process treated us respectfully, answered all of our questions about alternatives, and offered the car we wanted at a price lo the steps of the sales process treated us respectfully, answered all of our questions about alternatives, and offered the car we wanted at a price lower than we expected to get. More

Went in for a State Inspection, and Chris was very helpful and friendly to work with. My car was done pretty quickly and I was pleased with the customer service. helpful and friendly to work with. My car was done pretty quickly and I was pleased with the customer service. More

This was my first visit to this dealership and it was a very pleasant experience. I dropped my car off early and they were great about shuttling me to work. When my car was ready, I got a call from Ronald very pleasant experience. I dropped my car off early and they were great about shuttling me to work. When my car was ready, I got a call from Ronald when my car was ready and he offered to pick me up if I needed a ride back. I did not but it was nice to be offered that service. I will be back in the future for service. More

Chris was wonderful to work with. He was friendly, helpful and informed me of the condition of my car. Service was quick and the waiting area was comfortable. helpful and informed me of the condition of my car. Service was quick and the waiting area was comfortable. More

I found service to be really fast and Ronald Martin was very helpful with all the questions I had. I will recommend this company to my friends and family. very helpful with all the questions I had. I will recommend this company to my friends and family. More

I'm very satisfied with my purchase experience at Ted Britt Chevrolet. Mr. Hook was very professional throughout the sale process. Furthermore, I totally recommend this car dealer! Congratulations to Ted Britt Chevrolet. Mr. Hook was very professional throughout the sale process. Furthermore, I totally recommend this car dealer! Congratulations to Ted Britt Chevrolet's staff for the excellent services!! More

Working with Ronald Martin to resolve an issue also identified two other problems with the car. His friendliness upon entering the service aread down to his setting up a rental car for me at Enterpri identified two other problems with the car. His friendliness upon entering the service aread down to his setting up a rental car for me at Enterprise was a very pleasant experience. Ronald contacted me throughout the day to let me know what was found, how it could be fixed and the price for parts and labor. He also let me know the parts were not in stock and it would take the next day to receive the part. I was told to keep the rental car as to not be inconvenience when going to work the next day. My overall experience was a very great one. I do not know how much service should cost so I could not say if it was great or not. However, it was less than I expected to pay. More

An absolutely excellent, thorough and courteous service staff very seldom found anywhere. The shuttle service is a great convenience and Pete is arguably the best mechanic out there. staff very seldom found anywhere. The shuttle service is a great convenience and Pete is arguably the best mechanic out there. More

I would like to start off by thanking Omar Hernandez and his stuff, Matthew Snyder, Katie Woods and Carey Lair for the most amazing experience I have ever had in purchasing a vehicle. Omar's honesty will ta his stuff, Matthew Snyder, Katie Woods and Carey Lair for the most amazing experience I have ever had in purchasing a vehicle. Omar's honesty will take your far in this journey we call life. He is truly a man of your word and it's a pleasure to have met him and his staff. It's good to know there are still people like him who want to make a difference in other's lives. I have recommended Omar and Ted Britt Chevrolet to all my friends and family. My next purchase will be at Ted Briit Chevrolet. Again, Thank you Omar and staff for enhancing our care buying experience. Sincerely, Clint Walker More