 
        Ted Britt Chevrolet
Sterling, VA
Filter Reviews by Keyword
By Type
538 Reviews of Ted Britt Chevrolet
I had a cracked dash board and my truck was out of the warranty period. I called GM and told them the situation. They told me to take my truck to a dealer and have them look at it. I did and then could warranty period. I called GM and told them the situation. They told me to take my truck to a dealer and have them look at it. I did and then could not get back in contact with GM until Tuesday. In the mean time Cris Thomas of the service dept. took me problem and turned it into a opportunity to help a customer out. He and Nick worked their magic and got my dash replaced at a considerable discount. I can not say enough about how much this pleases me and made me feel like someone does still has pride in the service they provide. THANK YOU !!! More
Will was very informative and helpful during our investigation of a Volt. His was very patient with us as we asked question. Always worked around our schedule and did not present a hard sell. He was investigation of a Volt. His was very patient with us as we asked question. Always worked around our schedule and did not present a hard sell. He was very good to work with. More
Bruce was very helpful and was able to answer all of our questions during our decision making process. When we did decide to purchase the vehicle, he had it ready for us very quickly, which worked out great questions during our decision making process. When we did decide to purchase the vehicle, he had it ready for us very quickly, which worked out great since we were on a time restraint. More
My experience was extremely positive. I had visited one dealer after work and called Ted Britt on my way home to see if they could still assist me. I arrived around 7:30 PM. They went above and beyond wi dealer after work and called Ted Britt on my way home to see if they could still assist me. I arrived around 7:30 PM. They went above and beyond with respect to service. I prchesed my car that evening and left with Rory after the cleaning crew had departed. I would highy recommend Ted Britt Chevrolet to anyone interested in purchasing a new car. More
Hook was excellent to work with. He was very friendly and straight forward. He was very hands on through the entire purchase process. I could not have asked for a better sales person to work with. and straight forward. He was very hands on through the entire purchase process. I could not have asked for a better sales person to work with. More
It was a phenomenal experience! It began when we did a quick search online and called Ted Britt Chevrolet after being disappointed earlier that evening at another dealership. Omar took our call and we pro quick search online and called Ted Britt Chevrolet after being disappointed earlier that evening at another dealership. Omar took our call and we provided the details of the situation. He called us back after getting a visual on the vehicle we wanted and gave us a total "out the door" price. They picked us up from our location (40 minutes away....it was already 7:30 pm... we were from out of town and had arrived by plane to the area earlier that day). Everyone was very personable and friendly. Omar took down key pieces of information over the telephone prior to our arrival, which made the process upon arrival SEAMLESS! We viewed the vehicle, which was immaculately cleaned and polished, and Carmello provided us with the details of how to operate the vehicle and all of its features. In addition to finally getting the vehicle we wanted, we were pleased the price quoted on phone was actually the price prepared on the paperwork! We are so impressed with Omar, Carmello and Matt. We will definitely come back to Ted Britt Chevrolet for the purchase of future vehicles, especially if we can work with this team! More
I recently purchased a 2013 Chevy Camaro from this dealership. I would definitely recommend Will, Carey, and this dealership; they know how to streamline the process and we very friendly. While the fi dealership. I would definitely recommend Will, Carey, and this dealership; they know how to streamline the process and we very friendly. While the final price ended up being a bit higher than the original quote due to miscommunications over the phone about the applicable rebates, they did a great job bringing the price down until we were mutually satisfied. In the end, they saved me money on my auto insurance with a great reference. I can only hope that their auto services are as efficient and effective as their sales process! More
I was a customer of Sterling Chevrolet and the service was terrible. I purchased an Avalanche and a Tahoe in 2004 and would return for the Maintenence / service plan and discovered that very little mainte was terrible. I purchased an Avalanche and a Tahoe in 2004 and would return for the Maintenence / service plan and discovered that very little maintenence was done if at all. Left a very bad taste in my mouth. I said that I would never go back there ever! However, I noticed Ted Britt had taken over and I went in to see if it was going to be different. Was greated by friendly staff, mainly Hook Pagnotta and...well so far it has been a very nice experience and I purchased a new Avalanche. I hope that this experience continues for the next few years of returning for service or what ever the reason for going there. More
The forthright and courteous attitude exhibited by Will made us alter the less than enthusiastic viewpoint with which we usually approach dealing with car agencies. We would not hesitate to recommend Wil made us alter the less than enthusiastic viewpoint with which we usually approach dealing with car agencies. We would not hesitate to recommend Will and, thereby, this agency. More
 Dealer Reviews
 Dealer Reviews Cars for Sale
 Cars for Sale

 
                                    
 Dealer Log In
 Dealer Log In 
                         
                                     
                    


 
             
            





