Ted Britt Ford Lincoln
Chantilly, VA
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This is the second vehicle I bought from Mike. Mike is easy to work with and found some additional discounts that I was unaware of. There is really no pressure to buy just a lot of help to make the Mike is easy to work with and found some additional discounts that I was unaware of. There is really no pressure to buy just a lot of help to make the deal happen. More
Excellent Customer Service Call Leonia in sales!!! She was great. By far the easiest salesperson I have ever dealt with. I called Ted Britts main line and asked for the sales Call Leonia in sales!!! She was great. By far the easiest salesperson I have ever dealt with. I called Ted Britts main line and asked for the sales department and Leonia picked up. I gave her exactly what I was looking for and she called me back within hours with 3 matches. Keep in mind, I have looked for 2 months for a certain color, fabric, and features that were difficult to find. Leonia had great energy, such a positive attitude and was so easy to work with. She walked me through every step of the deal and even wanted to put my new tags on for me. I could not have asked for a better experience and will recommend her to everyone I know in the market for a new car. She will hook you up :) I also had the pleasure of working with Nicole in Finance and she got me the best rate possible, running different scenarios for me to get me into a comfortable financial situation. Great customer service at Ted Britt Chantilly! More
Amazing Service! I was looking for a 2015 mustang gt, and this dealer had THE car I needed! I expressed my interest of the car through their website, and was immediate I was looking for a 2015 mustang gt, and this dealer had THE car I needed! I expressed my interest of the car through their website, and was immediately contacted by courtney. After that we setup a time that I would come in, and I was met by Blane who did an outstanding job and did not make me feel pressured at all into buying the car. He helped me get the best price I could. Nate was also of great assistance after Blane helped me get INTO the car. Lastly, the finance team is spectacular. Roxanne did everything in her power to make sure I'd be happy with my payments! Would definitely come back!! More
I purchased a F-150 from Mike Buying a new truck from Mike was a very easy and comfortable experience. He had just what I was looking for. Thanks again Mike, I'll spread the word Buying a new truck from Mike was a very easy and comfortable experience. He had just what I was looking for. Thanks again Mike, I'll spread the word More
Professional and Quick Henry Proano had the car I was interested in pulled up front and waiting for me when I got there. We did the test drive and then the negotiations, tr Henry Proano had the car I was interested in pulled up front and waiting for me when I got there. We did the test drive and then the negotiations, trade-in eval, financing, etc quicker than I've ever experienced. This was good because I wanted fast. If I had wanted a more leisurely experience, they would have spent as much time as I needed. Henry was great. Jenny Kueny handled the customer service and did an awesome job going over all the features of the car with my wife, who is not very techie. Matt Aglio did the finance and was very personable and obviously great at his job. Overall the best car-buying experience I've ever had. More
Mike Assay Mike made my purchase of a F-150 comfortable and smooth! He is the "Man" if you want a Ford!!!! I was in and out in a very timely manner. Mike made my purchase of a F-150 comfortable and smooth! He is the "Man" if you want a Ford!!!! I was in and out in a very timely manner. More
Mike Asay at Ted Britt Ford Mike made purchasing my truck very easy and comfortable. It was like buying at a small town dealer, never felt like I was at a large volumn dealership Mike made purchasing my truck very easy and comfortable. It was like buying at a small town dealer, never felt like I was at a large volumn dealership. More
Ted Britt Chantilly eases the New Car Process Buying a new car and going through all the steps: looking at various models, test driving, paperwork, trade-in, readying the car, etc. is a process no Buying a new car and going through all the steps: looking at various models, test driving, paperwork, trade-in, readying the car, etc. is a process no matter how prepared you are...it's just time consuming. Ted Britt in general, and especially the Chantilly location, makes it much easier to go through. Our most recent purchase there was in December 2014, and previously in 2010. Prior to that, over the years we have purchased 4 other Fords at Ted Britt (for a total of 6). The down to earth approach has made the last two purchases enjoyable. Specifically our Salesperson Fred Stoner (we've now bought two cars from Fred) and Matt Aglio in Financing. They are very open, honest, and present both the pros and cons of various choices...no unwarranted pressure applied. Over the years since 1992 we've also been nothing but pleased with the Service Teams at Ted Britt (both locations). An all around good experience. More
Worst dealership experience ever. Took the day off to buy a new explorer sport, even had it picked out on line. The saleswoman kept badgering me about ford finance even though I told h Took the day off to buy a new explorer sport, even had it picked out on line. The saleswoman kept badgering me about ford finance even though I told her three times I had my financing already in place with my credit union and I wasn't going to change. She refused to let it go, I spent 3 hours with her from 11am until 2pm on May 14th and this was my second visit, before she would even give me a price. When she finally relented she had to get the numbers from "David", she brought them to me and every time I wanted to talk about the numbers she went back to financing. When I discovered she had added the 895.00 freight into both the "sticker" price and again onto some sort of vip price to double it I showed it to her and she walked off AGAIN to go see "David" I had had enough of this insulting behavior so I left. "David" called me later, still refusing to sell me the car without ford financing, I bought an expedition from Ted Britt Ford many years ago and they were nice folks, easy to buy from. What happened? More
Great Approach from a Great Salesman Mike was a pleasure to work with. His non abrasive approach was great, and it truly made the process quick and easy. He was very helpful and was able Mike was a pleasure to work with. His non abrasive approach was great, and it truly made the process quick and easy. He was very helpful and was able to accommodate me and all of my needs. He even brought my old car to me so that I could clear it out at my own home instead of going back to the dealer.... WHAT SERVICE!! Don't hesitate to deal with Mike! More

