Mike doesn't subscribe to shady sales tactics. He's very upfront, knowledgeable, and personable. I had done my due diligence prior to visiting the dealership and Mike didn't challenge me on it. What really sold me on Mike wasn't what he did before the sell, it's what he did after. I decided to transfer the registration from my trade-in to my newly purchased vehicle because I had specialized license plates and had recently renewed my registration. So after taking the plates off of the trade-in, I noticed how rusty and dirty they were. I didn't want to put dirty plates on a new vehicle. I asked Mike if he had any cleaning materials so I could clean my plates. Without hesitation, Mike took my plates and hand-washed them for me. When he was finished they looked brand new. In the grand scheme of things, it might not seem that important, especially when you are about to make a high-value vehicle purchase, but, to me, it meant everything. This guy made his quota, got the sell, and was still hand-washing my old license plates. A true salesman. Because of that small, but significant act, I'll be recommending anyone shopping for a Ford to work with Mike directly. You won't be disappointed.