Ted Britt Ford Lincoln

Purchase of 2014 Escape The entire staff of Ted Britt was very helpful and patient in supporting my wife and myself selecting and purchasing a 2014 Escape. Their knowledge o The entire staff of Ted Britt was very helpful and patient in supporting my wife and myself selecting and purchasing a 2014 Escape. Their knowledge of the inventory, support packages, financing, and maintenance support of the vehicle was fantastic. They provided excellent customer support and we appreciate all they have done. The process is fairly lengthy and cumbersome, with the amount of paperwork involved, but they help in getting through this process was great. More

Exceeded expectations We first started our car buying experience last fall and we visited Ted Britt in Chantilly. Whitney Sullivan was our salesperson and we immediately fe We first started our car buying experience last fall and we visited Ted Britt in Chantilly. Whitney Sullivan was our salesperson and we immediately felt that he was more concerned about getting us in exactly the car we wanted than he was about making a sale. Although very professional, he made us feel comfortable and under no pressure to buy. Unfortunately our circumstances changed at that time and we did not purchase a car. But when our search resumed a couple of weeks ago, we immediately thought of Whitney and decided if we were to buy a Ford, we wanted him to be our salesperson. For about 3 days last week we worked with Whitney and the team to determine all our options (and we exhausted all of them!). Finally we found exactly the car we wanted and we left the dealership feeling like we got a great deal. We can't say enough about how hard Whitney worked to make sure we got the right car and once we had decided to buy, the paperwork process was smooth and quick. Whitney is the kind person that you can bond with quickly - very personable, jovial and very knowledgeable about the cars. Overall, we had an excellent experience with this dealership and we'll certainly be recommending Whitney and the team should we hear of anyone interested in a new car. More

New car experience I was very please with the no hassle pricing that I received using the online vehicle pricing. The process was much more smooth then I would have tho I was very please with the no hassle pricing that I received using the online vehicle pricing. The process was much more smooth then I would have thought and I would recommend others to leverage this service. More

excellent experience We have been purchasing cars from Ted Britt Ford for the past twenty five years - most of those were in dealing with Fred Stoner. He is an excellent We have been purchasing cars from Ted Britt Ford for the past twenty five years - most of those were in dealing with Fred Stoner. He is an excellent salesperson, showing care, patience and loyalty to his customers. The entire team has been equally as kind and they take time to make us feel comfortable with our purchase. Buying a car is always a long and stressful process, but the staff at Ted Britt goes to great lengths to move as quickly as possible without leaving out any important steps. My family will continue to buy our vehicles there especially because of Fred. The entire staff from bottom to the top management works together and their focus seems to be always on the good of the consumer. Lisa Light has a great sense of humor and has the difficult task of trying to sell add ons at the end of a long negotiation between salesman and purchaser. She did a great job of combining her own experiences, showing empathy, and not appearing too aggressive. The final visit of the night was with Matt Aglio who was very professional and also moved the process along without compromising any important information we needed. I like the fact that he read along with us the details of the contract and did not push money or any talk of "closing" the deal. My husband and I left feeling very happy about the decision we made about of new vehicle. I would strongly recommend Ted Britt Ford to anyone, I think they too will be life long customers! More

Solid people, solid service. Extremely friendly and trustworthy staff. Well worth making the drive from New Jersey to purchase a hard-to-find used vehicle. Very appreciative tha Extremely friendly and trustworthy staff. Well worth making the drive from New Jersey to purchase a hard-to-find used vehicle. Very appreciative that they were willing to stay late on a Sunday to get things done quickly and efficiently! More

wonderful Wonderful customer service ended up leaving with a great new car with all of my requirements!everyone was extremely attentive to my needs and I would Wonderful customer service ended up leaving with a great new car with all of my requirements!everyone was extremely attentive to my needs and I would definitely recommend them to ANYONE! More

Helpful and friendly staff Despite the paperwork and lengthy process involved in buying a car, the Ted Britt staff try to make it a pleasant experience and expedite the procedur Despite the paperwork and lengthy process involved in buying a car, the Ted Britt staff try to make it a pleasant experience and expedite the procedure as quickly and efficiently as possible. More

A 'OK' Dealership All of the employees which I was involved with were extremely knowledgeable and well versed with the Lincoln I purchased. All of my questions were an All of the employees which I was involved with were extremely knowledgeable and well versed with the Lincoln I purchased. All of my questions were answered and all phone call were returned in a timely manner. I would recommend this dealership to my friends. More