Ted Britt Ford Lincoln

I was leaning towards a Toyota Highlander Hybrid and went with Ford due to customer service experience. The reps I dealt with did not pressure me and gave me the best options at each stage of the buying exp with Ford due to customer service experience. The reps I dealt with did not pressure me and gave me the best options at each stage of the buying experience. More

Lisa, Anwar, and Prakash were very helpful in helping us to bring home our new vehicle! We were at the dealership until nearly midnight and Lisa still stayed until we were completely finished, so that she c to bring home our new vehicle! We were at the dealership until nearly midnight and Lisa still stayed until we were completely finished, so that she could show us the features in our new truck. More

Great Experience. I used True Car for my car buying experience and traveled a little ways to be able to purchase from Ted Britt, but the price made it more than worth t I used True Car for my car buying experience and traveled a little ways to be able to purchase from Ted Britt, but the price made it more than worth the trip. Lisa/Jamel/Courtney/David were great and extremely responsive. I will recommend this dealer to family and friends. More

Fernando Rivas is a great salesman. He is very patient and allows his customers to describe what they want in an automobile and then he tries to find it. Lisa Light. Ms. Customer Service personified and allows his customers to describe what they want in an automobile and then he tries to find it. Lisa Light. Ms. Customer Service personified. She is great. She goes out of her way to satisfy the most demanding customer; is all smiles and goes beyond the normal to be helpful to her customers. Jimmy Son. The Finance Guru, is very good. He tries all methods available to satisfy the customer. He uses different finance methods and helps to arrange the "deal". Every dealership need five of him. More

I received excellent overall customer service with everyone I dealt with during my new vehicle purchase. Staff were fantastic to work with; Mike, Lisa, Naznin and Anwar. I highly recommend this Ford d everyone I dealt with during my new vehicle purchase. Staff were fantastic to work with; Mike, Lisa, Naznin and Anwar. I highly recommend this Ford dealer and its staff! More

New Car Review Recently bought Ford Taurus sho from this dealer. I really loved the way the work was done by the dealer. I am also enjoying the car a lot. I would re Recently bought Ford Taurus sho from this dealer. I really loved the way the work was done by the dealer. I am also enjoying the car a lot. I would recommend this dealer to most of them.. in fact to every body who is thinking of buying the ford vehicle. More

happy customer Great experience! I Will recommend for sure. Visited to finalize paperwork on a Friday night. Friendly and efficient service. Very patient and also V Great experience! I Will recommend for sure. Visited to finalize paperwork on a Friday night. Friendly and efficient service. Very patient and also Very knowledgeable on car specs. More

Dealing with Leonia Durant was such a pleasure. I will go so far as to say that she is the best car sales person with whom we have ever dealt, hands down! I can see why she's won awards. I sure hope Ted go so far as to say that she is the best car sales person with whom we have ever dealt, hands down! I can see why she's won awards. I sure hope Ted Britt can keep her because I will be sending anyone I know who needs a new car to her and tell them to ask for her, personally. I'm sure glad I did! My husband and I bought a Ford Flex and a Ford F-150 Supercrew, respectively. Yes. We are a double new-car family. Leonia was able to handle our unusual car-buying process with ease, devoting hours of time to help us find the cars we wanted. She is organized, decisive, knowledgeable, and a superlative sales person. Of course, I would expect this being from a retired Marine. I can appreciate her service at Ted Britt and to her country as I am a retired Naval commander who expects efficiency; my husband is a retired Naval officer as well. Leonia was the perfect fit for us. LIsa was very engaging at finishing, ensuring we understood everything. She was especially helpful at explaining how the computerized system works and helped us to sync our phones to our systems. Very cool feature in our cars. Anwar actually made the financial process fun, which, believe me, is a mighty feat. It's the most boring part of buying a car but he was a pleasure to work with. The only negative was the IT setup. We live in the 21st century. Who even remembers what a dot matrix printer?? Apparently, the last of these dinosaurs live at Ted Brit Ford. The process could be easily sped up with the latest technology that most people have on their desks at home. I don't claim to be computer savvy but I could build the (carbon copy? Serious ancient history!) forms they used and have them set up as a .pdf so they can be emailed to a prospective buyer to fill out and bring with them, thus speeding up the process and making car sales more efficient. They could certainly sell more cars, in the long run, with a streamlined buying process. Otherwise, due to Leonia, LIsa and Anwar, it was a relatively great experience. I will be recommending Ted Britt and Leonia to my friends. More

Second verse, same as the first This is my second vehicle purchased from Ted Britt Chantilly, I have thoroughly enjoyed working with them on both purchases, they are a great group of This is my second vehicle purchased from Ted Britt Chantilly, I have thoroughly enjoyed working with them on both purchases, they are a great group of people and their service department has taken care of my truck for the past 2 years with very quick appointments. I highly recommend them! More

The whole experience took several hours as I went from step to step. First picking the car I liked, we went for a test drive right away. Next we found out that some of the offers were limited on the Ford step to step. First picking the car I liked, we went for a test drive right away. Next we found out that some of the offers were limited on the Ford Focus S that the SE had, so we looked at the differences and I ended up going with a few extra features (we split the price between no features and features). After the car was picked out I talked with the financial person, when he told me the % interest I almost walked out, but luckily my mom was willing to co-sign for a lower rate. Overall the price isn't bad for a new car, and it definitely was an experience. Thanks Ted Britt for my first car purchase from a dealership. More