Ted Britt Ford Lincoln

I worked with Henry twice and he is a wonderful and friendly Sales Associate. Mary is a doll, she's very energetic and very fun. Instantly connected with her. Anwar was also very friendly. Thomas is wo friendly Sales Associate. Mary is a doll, she's very energetic and very fun. Instantly connected with her. Anwar was also very friendly. Thomas is wonderful in the service department, very helpful and friendly as well. Overall, all employees were very helpful and friendly. My Father had several people walk up to him and ask whether or not he needed water/coffee or help while waiting for me. More

The best car buying experience I have had with 6 new car purchases in my life.... Mike was a true professional and Lisa took care of all my needs... purchases in my life.... Mike was a true professional and Lisa took care of all my needs... More

AWESOME BUYING EXPERIENCE!!! We were looking for a car as a graduation gift to our daughter. Looked at Mazda 3 and ford focus. The amazing VIP pricing and the expert and excellent We were looking for a car as a graduation gift to our daughter. Looked at Mazda 3 and ford focus. The amazing VIP pricing and the expert and excellent customer service we received from Leona Durant sealed the deal and we left the dealership astound owners of a focus se that we know our daughter will love and we love ourselves. Leona was quite amazing and really knows what the customer wants. We were so impressed that while we were having our lunch before heading to the dealership that she already called in (not in their lot)the vehicles that we were considering which made our transaction very smooth and quick. Daniela and Jennifer also enhanced our buying experience And for the dealership, Ted Britt has the BEST deal in town. Highly recommend. If you are in the market for one right now, you better go there before somebody else snatches it away from you. More

Great service My salesman was very polite, attentive, and trustworthy. I will definitely recommend him to friends and family. Keep up the good work Mike. You Rock! My salesman was very polite, attentive, and trustworthy. I will definitely recommend him to friends and family. Keep up the good work Mike. You Rock! More

Purchased 2014 Ford Explorer I am very satisfied with my purchase, very please with the customer service provided by Mike Asay, will recommend with no hesitation this dealer to al I am very satisfied with my purchase, very please with the customer service provided by Mike Asay, will recommend with no hesitation this dealer to all my friends and family members. More

I had a great experience at ted Britt and all the people that help were great, I would come back to ted Britt in the future for another car that help were great, I would come back to ted Britt in the future for another car More

Awesome experience Professional and friendly staff from the moment we walked in to the time Leonia handed us the keys. This was our second vehicle from Ted Britt and li Professional and friendly staff from the moment we walked in to the time Leonia handed us the keys. This was our second vehicle from Ted Britt and like the previous experience, everyone was knowledgeable and completely honest. They had the truck we wanted and the whole process was straightforward and simple. We felt totally comfortable with the experience and would recommend them highly. More

Horrible Dealership I would not recommend this dealership to anyone. First the price was absolutely ridiculous, no where near what the car was advertised. Second, I dont I would not recommend this dealership to anyone. First the price was absolutely ridiculous, no where near what the car was advertised. Second, I dont know how a finance contract would be sublet to another company but this is absolutely a shady practice. Their customer service is horrible and I did not feel welcomed at all. The sales team is not very knowledgable about their vehicles and This dealership has a horrible reputation and I don't recommend anyone going. They are relentless to the point of harrassment. More

Seems like a political slogan, but chance is important. As a foreigner, without credit score and with just international license, It was almost impossible to buy a car WITH LOAN, new or used. Ted Britt Chan As a foreigner, without credit score and with just international license, It was almost impossible to buy a car WITH LOAN, new or used. Ted Britt Chantilly was the only dealer that said to me 'come let's talk about it', instead of 'no way'. Yes. I paid downpayment almost 40% of total cost, the car which I bought had not so much additional options. (for example, had not alloy wheels, fog lamps..) The car had even accident record. Loan rate was fairly high. So someone can say I overpaid. And whenever I visit auto center the dealer named to get regular maintenance, it's possible for them to demand high price. But replacing unnecessary parts and demanding high price is not uncommon in South Korea, my home country. Rate was high but not so high for me to give up. Above all, the dealer gave me a chance. (Though I felt bad because a manager there said getting a car loan for me is like getting one for 'ghost'.) Maybe I recommend the dealer to no-credit people, even after I returned to my home country, but I won't forget to warn that be prepared to pay more. I checked only 1 name in 'Select Employee(s) worked with:' field because staffs there did (JUST) their jobs. And I wrote internet sales staff's name, who replied 'absolutely' when I asked via Facebook 'can there be a plan'. More

Terrible experience with sales I have been trying to lease a new Fusion Hybrid. I was quoted a price over the phone and when came in the sign the paperwork and inspect the car, the I have been trying to lease a new Fusion Hybrid. I was quoted a price over the phone and when came in the sign the paperwork and inspect the car, the price was not what was quoted over the phone. So I got up and left. The finance guy called me back within 20 minutes and offered what had originally been discussed. After assessing my needs, I chose a slightly different car that was the same price. We set up a time 4 days in the future to do the paperwork and pick up the car. I came at the chosen time and told that my car was scratched due to snow removal and that it was in the repair shop. No one had bothered to call and tell me not to come and waste my time that day. I was told it would be another 5 or 6 days before the car would be ready. After 6 days, I got a call saying the car would be ready the next day. The next day arrived and again it was not ready. So here I am, about two weeks from when I originally went in to sign paperwork and pick up a car and I have no car. I have a busy schedule and I do not trust that when I arrive that I will ACTUALLY be able to pick up my car. I am tired of wasting my time. More