Ted Britt Ford Lincoln

Seems like a political slogan, but chance is important. As a foreigner, without credit score and with just international license, It was almost impossible to buy a car WITH LOAN, new or used. Ted Britt Chan As a foreigner, without credit score and with just international license, It was almost impossible to buy a car WITH LOAN, new or used. Ted Britt Chantilly was the only dealer that said to me 'come let's talk about it', instead of 'no way'. Yes. I paid downpayment almost 40% of total cost, the car which I bought had not so much additional options. (for example, had not alloy wheels, fog lamps..) The car had even accident record. Loan rate was fairly high. So someone can say I overpaid. And whenever I visit auto center the dealer named to get regular maintenance, it's possible for them to demand high price. But replacing unnecessary parts and demanding high price is not uncommon in South Korea, my home country. Rate was high but not so high for me to give up. Above all, the dealer gave me a chance. (Though I felt bad because a manager there said getting a car loan for me is like getting one for 'ghost'.) Maybe I recommend the dealer to no-credit people, even after I returned to my home country, but I won't forget to warn that be prepared to pay more. I checked only 1 name in 'Select Employee(s) worked with:' field because staffs there did (JUST) their jobs. And I wrote internet sales staff's name, who replied 'absolutely' when I asked via Facebook 'can there be a plan'. More

My experience at Ted Britt Ford in Chantilly was absolutely fantastic. Leonia Durant was truly exceptional in explaining every step of the vehicle purchase process and made me feel I was the most i absolutely fantastic. Leonia Durant was truly exceptional in explaining every step of the vehicle purchase process and made me feel I was the most important person at Ted Britt. Daniela Vargas worked tirelessly to explain the details of the many contract choices like the extended service plans, triple care, and Ted Britt 4 Life. Lisa Light was completely awesome at explaining the 21st Century technology with blue tooth, vehicle system navigation, and getting us started on the way. The whole experience from beginning to end was truly a team effort... it was such a pleasure working with each of them in their different areas. More

I gave an excellent rating all the way across because from the beginning when I walked in the door to closing the deal and driving away in my new car the service was excellent. I will definitely recomme from the beginning when I walked in the door to closing the deal and driving away in my new car the service was excellent. I will definitely recommend this dealership and if I am ever in the market again for a car we will be back. More

My initial impression of the dealership was controlled chaos but in a good way. The staff was friendly and professional. Good car buying experience. Leonia Durant was very helpful and ensured I understood chaos but in a good way. The staff was friendly and professional. Good car buying experience. Leonia Durant was very helpful and ensured I understood every step of my purchase. Jennifer Wainwright and was very knowledgeable and helpful in informing me about the after market services available. Overall a good experience and I would definetly go back to the dealership for my next auto purchase. More

Leonia was patient and understanding with all of my concerns. It was my very first new car purchase so I was worried about...everything. She answered all of my questions with ease and kindness. I got a concerns. It was my very first new car purchase so I was worried about...everything. She answered all of my questions with ease and kindness. I got a great deal on the car. Leonia was efficient, honest, and personable. She followed up with me via e mail and telephone to see if I had any questions and responded to my call within 24 hours. It was a pleasure working with her. She made buying my first new car...WONDERFUL!!!! More

Leonia was beyond helpful and a pleasure to deal with - would definitely refer to future potential customers. Mary was helpful as well during the wait for the paperwork as well. Thank you for the new truck would definitely refer to future potential customers. Mary was helpful as well during the wait for the paperwork as well. Thank you for the new truck! More

I want to give a big Thank You to the team at Ted Britt Ford Lincoln in Chantilly, VA. I am a return customer and they keep getting better each time. The team were wonderful during the purchase of my new c Ford Lincoln in Chantilly, VA. I am a return customer and they keep getting better each time. The team were wonderful during the purchase of my new car. I particularly wish to commend Joe Fendrich, my sales consultant, for his in depth knowledge of the vehicle I wanted and for his assistance throughout the entire process. He worked diligently in finding the exact car I was looking for and made all arrangements to have it ready to demo and drive when I arrived at the dealership. Lisa Light should have her picture next to the definition of customer service in the dictionary. I appreciate Ted Britt adding the customer service experience to the car buying process. Not only did Lisa introduce some of the add-ons I could purchase to protect my new car, she did so with enthusiasm, product knowledge, and disarming charm. She even linked my phone to my car and gave a thorough demonstration of the hands-free system of the vehicle. Daniela Vargas in the finance department WANTS to sell cars and will do anything she can to have you driving away in a new car. She was both friendly and professional and worked up an incredible financing package for me. Keep up the good work! The story of my experience tonight will be shared with friends and family looking to purchase their next vehicle. Rob Freeman Centreville, VA More

We were interested in a mustang convertible that was advertised online, but we would not be in virginia for a couple weeks. He was very helpful with the process of making the deposit and finishing the i advertised online, but we would not be in virginia for a couple weeks. He was very helpful with the process of making the deposit and finishing the interstate taxes. Great to work with, and have us a fair price. More