Ted Britt Ford Lincoln

Great experience at this dealership with the used car team. Through teamwork and efficiency the deal was expeditious and more than satisfactory. I will definitely keep this dealership in mind for future team. Through teamwork and efficiency the deal was expeditious and more than satisfactory. I will definitely keep this dealership in mind for future purchases. More

Ted Britt Ford Chantilly provided a great buying experience. The pricing was better than the other Ford competitors in the area. The Sales and Finance Team were very friendly and professional. Mi experience. The pricing was better than the other Ford competitors in the area. The Sales and Finance Team were very friendly and professional. Mike Asay, Claudia Willett and Joey Sivak took very good care of us. I am a repeat customer to Ted Britt Ford and will continue to do business with them in the future. More

Mike Asay was very kind and courteous and did his best to find vehicles that were within my budget and the types of cars I was looking for. There was some issues when I got to the dealership, but for the mos find vehicles that were within my budget and the types of cars I was looking for. There was some issues when I got to the dealership, but for the most part they were minimal. More

We were interested in test driving the C-Max, Focus and Escape to evaluate a new car for my wife. Dan was freindly, courteous, and professional in presenting the features of each. Pricing was a major con Escape to evaluate a new car for my wife. Dan was freindly, courteous, and professional in presenting the features of each. Pricing was a major consideration and the VIP pricing for the Escape we purchased was presented without the typical painful discussions. More

The staff was very friendly, despite the fact that we arrived thirty minutes before the dealership was scheduled to close, and didn't finish until several hours later (around midnight). The salesperson, arrived thirty minutes before the dealership was scheduled to close, and didn't finish until several hours later (around midnight). The salesperson, Mike, was very patient, and didn't resort to the typical high-pressure tactics that are common in the industry. He worked through a few issues to meet our price objective, which was fairly aggressive. Christine, the Business Manager was outstanding. She was very personable, perceptive, and addressed all of our questions and concerns. Claudia in customer service was also very helpful, but we didn't get to work with her for very long since it was very late, and we just wanted to finish for the night. She followed-up the next day to make sure that all was well, and to see if we needed anything. More

Ryan Carr was the sales consultant that helped me purchase my new 2013 Ford Fusion. This is the second vehicle my wife and I have purchased from Ted Britt Ford this month. Ryan assisted with the fi purchase my new 2013 Ford Fusion. This is the second vehicle my wife and I have purchased from Ted Britt Ford this month. Ryan assisted with the first purchase as well and based on that experience I specifically sought out Ryan to help me with my purchase. Ryan is very customer friendly, polite, and extremely knowledgeable of the Ford product line. Ryan's customer service and dedication to providing the highest level of service extends to providing his cell phone and says "Call or text me if you have any questions" In the buying process, I did in fact text Ryan and he promptly responded with answers and solutions. To the testament of Ryan's work ethic, he successfully multitasks to make the buying process as quick and simple as possible. I would highly recommend Ryan Carr to anyone who is in the market for a Ford at Ted Britt. Ryan is a true asset to Ted Britt and should be recognized for his stand out work ethic, ability, and dedication to the customer. Nimia Ross processed my paperwork and financing. She also is extremely knowledgeable of the Ford process and completed all paperwork quickly and efficiently. She is friendly, polite and responsive. She also made the financial and paper work as simple and quick as possible. More

Buying a car is always a stressful event and this was no exception. But Mike worked to make it as stress free as possible, even when things kept going wrong. Even though the problems were neither his faul exception. But Mike worked to make it as stress free as possible, even when things kept going wrong. Even though the problems were neither his fault or our fault, he continuely worked to make the process on us as smooth as possible. We have bought cars from Ted Britt before and have been happy with the service department so that definitely influenced our decision to buy from Ted Britt Ford. More

From the moment we can to the dealership, everyone we dealt with was very friendly and helpful. No one was pushy or made us feel uncomfortable. We enjoyed our experience at Ted Britt and will recommend dealt with was very friendly and helpful. No one was pushy or made us feel uncomfortable. We enjoyed our experience at Ted Britt and will recommend them to others. Our next vehicle will come from Ted Britt as well. More

Went to Ted Britt looking for a ford escape the sales man was very knowledgeable in the car took me outside to show me all the features which the other dealers didn't. This was before we even talked about pr was very knowledgeable in the car took me outside to show me all the features which the other dealers didn't. This was before we even talked about price. They worked with my monthly payment and gave me over blue book for our trade. One of the better car buying experiences that I have had. More