Ted Britt Ford Lincoln - Service Center
Chantilly, VA

118 Reviews of Ted Britt Ford Lincoln - Service Center
Truck Service Center It is great you have a truck center. I feel great taking my truck there as I use it for hauling and work. I feel the guys who only work on large tru It is great you have a truck center. I feel great taking my truck there as I use it for hauling and work. I feel the guys who only work on large trucks, probably do a better job on these type of vehicles. They make recommendations based on my heavy use. The guys are great, honest, and they always take care of my F350 diesel. They are a little pricey, but you get what you pay for. I won't take my truck anywhere else. I am sold! More
Excellent Customer Service, Quality Work Many thanks for the excellent customer service always rendered by Andre and others at Ted Britt Ford Chantilly! This recent service to our Focus we m Many thanks for the excellent customer service always rendered by Andre and others at Ted Britt Ford Chantilly! This recent service to our Focus we met Mike Crozier which I believe is one of the porters. His hard-working and professional attitude is one of the reasons we continue to utilize Ted Britt Ford of Chantilly! More
thanks We are very happy with the work done on our recently purchased Nissan Murano. She looks great! Thanks for the use of the loaner car! We are very happy with the work done on our recently purchased Nissan Murano. She looks great! Thanks for the use of the loaner car! More
warranty work Great work. Great communication. Car was completed under warranty with no hassle, 2 days early. Wish they would wash cars that are being serviced. 4 Great work. Great communication. Car was completed under warranty with no hassle, 2 days early. Wish they would wash cars that are being serviced. 4 stars without the wash. More
Outstanding The appointent to change the A/C filter ways set up by my salesman Mike Asay. I was met by Dan Akers in the sevice department and went through the ne The appointent to change the A/C filter ways set up by my salesman Mike Asay. I was met by Dan Akers in the sevice department and went through the necessary paper work and took a seat in the lounge. The filter service was completed swiftly and I was on my way. Both Mike and Dan were outstanding in making the service timely. More
Excellent customer service Thomas Ramey is friendly, helpful, professional and courteous. I can't say enough about him and the way he approaches his job. Excellent customer serv Thomas Ramey is friendly, helpful, professional and courteous. I can't say enough about him and the way he approaches his job. Excellent customer service. More
I have a F250 that has been serviced by Ted Britt This is my second vehicle. An Explorer. I had an issue with my taillight that caused me to leave the car on a Sunday night without an appointment. This is my second vehicle. An Explorer. I had an issue with my taillight that caused me to leave the car on a Sunday night without an appointment. They had it back to me by Tuesday afternoon! I was informed the whole way and had great service from Andre and his team! More
Wheel Well Liners Thank you to Andre for fast and courteous service. Also, a big thank you to Tom Ramey for assisting me when I had a minor issue when paying for my ser Thank you to Andre for fast and courteous service. Also, a big thank you to Tom Ramey for assisting me when I had a minor issue when paying for my services - very professional and understanding! More
reguar check-up We have a 2012 MKX that we purchased at Ted Britt in Chantilly. From day one the care, service, atmosphere and ovrall experience has been very positi We have a 2012 MKX that we purchased at Ted Britt in Chantilly. From day one the care, service, atmosphere and ovrall experience has been very positive. Thomas Ramsey always goes above and beyond meeting expectations by knowing our vehicle and advising us what to look for. We have had dealer experiences in the past that were not positive but I am more than happy to say that having ou MKX serviced here has always been a positive experience. Thank you Ted Britt ~ keep up the good work. More
Thomas Ramey - courteous and noticed my past-due inspection Thank goodness for Thomas Raney -- when I was about to pull out after a routine service, he noticed my past-due inspection sticker and had it taken c Thank goodness for Thomas Raney -- when I was about to pull out after a routine service, he noticed my past-due inspection sticker and had it taken care of right away. Checked in by a very nice service rep who noticed two recalls (both minor) and added those to the "to do"s. Overall great experience. More