Ted Britt Ford Lincoln - Service Center

Awesome service! Called to make an appointment to get my tire patched and was told the next available appointment was within a week. Thanks to Thomas, I was able to c Called to make an appointment to get my tire patched and was told the next available appointment was within a week. Thanks to Thomas, I was able to come in that same day and get it fixed. Then the next week, when my low tire pressure sensor was going off again, I brought in my car without even calling and Thomas had it fixed on the spot. Bought my car here and will definitely continue to service it here! More

Always a great experience at Ted Britt - Chantilly I purchased my vehcile 4 years ago from Ted Britt and have used them for all services required. Each time they have been very friendly and profession I purchased my vehcile 4 years ago from Ted Britt and have used them for all services required. Each time they have been very friendly and professional. Any issues they resolved quickly. I have two other Ford dealers closer to my home, yet I always drive a little further just so I can use Ted Britt. More

1st service for my 1st truck I had an appointment for Andre to service my truck, last Thursday, he was very nice for it being 8 in the morning. It didn't take him long at all to d I had an appointment for Andre to service my truck, last Thursday, he was very nice for it being 8 in the morning. It didn't take him long at all to do a routine service, and while I was waiting, I talked with Nate Smith (who sold me my truck). We looked around, even though he knew I wasn't buying anytime soon. Vicki came and got me when my truck was ready, super sweet lady. All around, great service and great staff!! More

F-150 Bedliner install Very pleased with the service department and customer service in swiftly and professionally handling this installation following the sale. The coordin Very pleased with the service department and customer service in swiftly and professionally handling this installation following the sale. The coordination and teamwork displayed by all involved made the process seamless. This is the 3rd vehicle I've purchased from Ted Britt and I remain a satisfied customer. Special thanks to: Christina Wimbish and Susan Bushey for getting my specific vehicle warranty questions answered; and Jennifer Wainwright and Joey Sivak for their patience/understanding in dealing with my specific customer demands. More

Routine Service on 2014 Ford Focus It is very pleasing to have people like Andre on the service team. He is professional, courteous and efficient in taking care of the maintenance of a It is very pleasing to have people like Andre on the service team. He is professional, courteous and efficient in taking care of the maintenance of all my Ford vehicles. I continue to purchase and maintain my vehicles with Ted Britt because of the service and commitment of employees like Andre. Thanks for recently mainat4enacning my son's Focus, I trust the service team in Chantilly and appreciate the customer service consistently offered by Andre. Thank you again! More

Service Department Rep Vicky Surface-Rytter was extremely helpful when I needed to schedule warranty work before I exceeded the mileage limitation. It was a busy week, but Vicky Surface-Rytter was extremely helpful when I needed to schedule warranty work before I exceeded the mileage limitation. It was a busy week, but she was able to schedule the appointment to suit my needs. More

Great Attention and Service at Tedd Britt Ford I needed to have my Expedition serviced. The service department performed a fantastic job on my vehicle. Andre Epps, my service manager, did an exce I needed to have my Expedition serviced. The service department performed a fantastic job on my vehicle. Andre Epps, my service manager, did an exceptional job keeping me informed and caring for my vehicle. He is a tribute to Tedd Britt and the quality of service he delivers makes me a loyal customer. The next vehicle I purchase will be from Tedd Britt Ford Chantilly to insure that Andre remains as my service manager for this vehicle. On another matter, the website used for this review requires some work as fields get deleted have to be re-entered. More

Great service Been taking my F150 here for years and have always had a fantastic experience. I would recommend Ted Britt Ford to all of my friends. Been taking my F150 here for years and have always had a fantastic experience. I would recommend Ted Britt Ford to all of my friends. More

The best service dept I have ever worked with! Thomas Ramey at Ted Britt is the best! I have nothing but good things to say about Ted Britt and Thomas. What a professional, helpful, friendly deal Thomas Ramey at Ted Britt is the best! I have nothing but good things to say about Ted Britt and Thomas. What a professional, helpful, friendly dealership/service department. Thomas always remembers my name as well as any concerns I have ever had with my car and comes out to greet me when he sees me pulling up to the service department. Ted Britt has taken excellent care of my car every time I have brought it in. More