Ted Britt Ford

I had been looking at a lot of different dealerships for the right car for me and my family. I needed a vehicle with good gas mileage, space, and couldn't make up my mind wherever I went. After speaking wit the right car for me and my family. I needed a vehicle with good gas mileage, space, and couldn't make up my mind wherever I went. After speaking with Jason I was finally able to decide on the Ford Fusion. He understood my situation perfectly and found me a car that really suited my needs. These guys at Ted Britt are great! More

Evelyn and her staff at Ted Britt were very friendly, helpful and made purchasing a new car painless. From start to finish it was a pleasant experience and I left within a few hours with a brand new car helpful and made purchasing a new car painless. From start to finish it was a pleasant experience and I left within a few hours with a brand new car that I totally love. More

OMG! Another outstanding transaction! This dealership ROCKS! Evelyn, Christian, Natasha and John always treat us like family. If you've not had the opportunity to visit this dealership, you HAVE to mak ROCKS! Evelyn, Christian, Natasha and John always treat us like family. If you've not had the opportunity to visit this dealership, you HAVE to make time! The inventory they carry is unlike any dealership I've EVER been to. More

Wheelz Up, LLC purchased $200K of vehicles and TBF is the only FORD Dealership we will buy our Commercial Vehicles from. The Sales Team, Parts, Service and Finance Director are all top notch. Win-Win. only FORD Dealership we will buy our Commercial Vehicles from. The Sales Team, Parts, Service and Finance Director are all top notch. Win-Win. More

Ted Britt Fairfax location sales staff were nice to work with and very professional. And they have a great selection of cars which makes finding a car easier. with and very professional. And they have a great selection of cars which makes finding a car easier. More

Bought my car a year or so back. The Sales team there were very helpful and got me the vehicle that I wanted. Just wanted to make sure to give them credit for the job they did. Thank you! were very helpful and got me the vehicle that I wanted. Just wanted to make sure to give them credit for the job they did. Thank you! More

I have been a customer of Ted Britt for 7 years and have bought 5 cars there, including a car for my parents. I can always count on personal service and the best deal possible. Alison is the new car sales bought 5 cars there, including a car for my parents. I can always count on personal service and the best deal possible. Alison is the new car sales manager, and really knows the industry, both from a vehicle and financing perspective. Gary is the Blue Team service manager, and has always gone above and beyond in taking care of my cars. I love the place so much I bought a 2010 Edge and 2010 Mustang within a month of each other. I can recommend Ted Britt for their fairness, honest and willingness to go the extra mile. Ford is the leader right now, and Ted Britt is an superb representative of the brand. More

Very friendly and knowledgable staff. Had what I wanted in inventory and made me a GREAT DEAL! Very easy process to add the alarm. Wonderful terms on financing and a very fair price on extended warranty. in inventory and made me a GREAT DEAL! Very easy process to add the alarm. Wonderful terms on financing and a very fair price on extended warranty. This is he second new vehicle I have purchased there in six months. I will never go anywhere else for any vehicle purchase. It is very important to me to always deal with people who are honest and friendly. More

This was my third car buying experience at Ted Britt Ford of Fairfax. I am always treated with courtesy and the utmost respect. I have never felt like I had to haggle my way through and my sales consultant T of Fairfax. I am always treated with courtesy and the utmost respect. I have never felt like I had to haggle my way through and my sales consultant Tara explained each step of the process in order to properly set my expectations...well Ted Britt Ford of Fairfax...YOU ALL EXCEED THE GREATEST OF EXPECTATIONS!!! KUDDOS!!! More

I live in Hanover, PA but went to this dealer because they offered the best online price and because Ms. Winnie Stovall was pleasant to talk to and wasn't a pushy salesperson. Her customer service was e they offered the best online price and because Ms. Winnie Stovall was pleasant to talk to and wasn't a pushy salesperson. Her customer service was excellent and I went to this dealer ready to buy my new Ford Fusion with them. The problem came when they wanted to run my credit, but yet I was already pre-approved by my credit union, so I objected to that. I did not agree with running my credit for no reason. I had my driver's license and my military ID card (active duty), which had my SSN on it. I spoke with the owner's son, Andy Britt. He assured me that they would not run my credit and he even wrote a statement on the Ford Credit application statement, not to run my credit; only to verify my social security number to prove that I was who I said I was. I also wrote on the application, "do not/not authorized to run credit, only authorized to verify SSN". I was highly upset when I got in the finance office and the lady told me that my credit checked out fine, and she showed me they ran "OFAC"; which meant the dealer's son told me a bold faced lie. What was even more upsetting was that the finance person and Andy Britt were conversing and she was telling him, well, you didn't really run her credit, the clerk did. My response after hearing this, was that he assured me that my credit wouldn't be ran, therefore, he should have told the clerk not to run it. I asked him if he even told the clerk and he told me, no, he didnt'. The clerk that ran my credit (by accident) sincerely apologized. I informed her that it wasn't her fault because the person (Andy Britt) that assured me it wouldn't happen, did not due his due dilligence to make sure it didn't happen. Andy Britt acted as if he didn't care that he lost my business, he said he couldn't think of anything to make it right and that was it. I received no follow up calls or emails from the company. To me, that was horrible, horrible customer service. More