Ted Britt Ford

Outstanding! Could not have been better! Outstanding in every sense of the word! Evelyn is the most professional and down to earth lady I have had the pleasure of dealing with! Having been Outstanding in every sense of the word! Evelyn is the most professional and down to earth lady I have had the pleasure of dealing with! Having been in sales and taught sales for 15 years I can truly appreciate her upfront way. Her no nonsense, what does it take to make you happy is very refreshing. Even when you are ready to sign she is still willing to listen and discuss options! It shows that she not only cares for the customer but her staff as well, for all that I have dealt with speak highly of her and are a reflection of her "make you feel a part of the family" ways. During the course of my lifetime I have been through the car buying experience over 30 times and she ranks at the top! More

Exceptional Service from Gary Funk. I would like to take a moment to thank Gary Funk and the entire service team located at Ted Britt Ford in Fairfax. I was formerly a customer of Ted Br I would like to take a moment to thank Gary Funk and the entire service team located at Ted Britt Ford in Fairfax. I was formerly a customer of Ted Britt in Chantilly but from now on will service both my Fords at Fairfax due to the exceptional service that I received from Gary and the entire service team at Fairfax. Never have I experienced the exceptional customer service that I have received from them. I will recommend to anyone that they go to Fairfax, it is definitely worth the trip. My vehicle was serviced right the first time and I was treated with the utmost care and respect. My deepest thanks for all your hard work. More

Outstanding Experience The experience of buying a new car was great. Our Salesperson Daniel Martinez was ooutstanding and paid attention to what we wanted and showed us ca The experience of buying a new car was great. Our Salesperson Daniel Martinez was ooutstanding and paid attention to what we wanted and showed us cars that were in that category. Glad I picked Ted Britt Ford. More

I just love Gary Funk!!! I live in Fort Washington MD with my husband and daughter and we are a Ford car family.. Not only did we switch from our regular Ford Dealership loca I live in Fort Washington MD with my husband and daughter and we are a Ford car family.. Not only did we switch from our regular Ford Dealership located in Upper Marlboro MD and purchase my new Ford Explorer from Ted Britt, I now travel to Fairfax VA for all of my Explorer's maintenance because of the exceptional customer service I have consistently received from Gary Funk and the Blue Team. Gary makes me feel like I am his only customer and I would be greatly disappointed if he were to leave Ted Britt Ford. Car prices got us there...Gary keeps us coming back! I know my car is in great hands. More

Beyond Expectations My First experience with TED BRITT was the best! The Sales person by the name Marvin Carrol was astonishing. Very experienced and confident. He locate My First experience with TED BRITT was the best! The Sales person by the name Marvin Carrol was astonishing. Very experienced and confident. He located me right before I walked into the Fairfax office, and he just took control and solved my worries. An exceptional chap I must say. I was surprised that I got a lower APR for my Bran New Ford Fusion 2015. I strongly recommend TED BRITT and the above all locate the sales person, Marvin Carrol. He will get you a deal beyond your imagination. Now am a proud owner of a 2015 Ford Fusion. More

Great car buying experience After conducting a lot research online we realized that Ted Britt Ford appeared to offer the best prices. Our first experience with the dealership st After conducting a lot research online we realized that Ted Britt Ford appeared to offer the best prices. Our first experience with the dealership started with Mason Andress. He did a great job of quickly responding to our email inquiry and answering all of our questions! After getting our questions answered we drove from NC to Fairfax, VA. Pat Cantwell, our sales consultant, greeted us as we walked in the dealership and quickly helped us to start our new car purchase. He did an awesome job of answering all of our questions and ensuring that we were happy and satisfied customers! I would highly recommend Pat Cantwell and Ted Britt Ford! More

Purchase/Ford Focus Sean Hammond very knowledgable,really worked hard to for me,to get the best deal for me. Was on time with me,kept me informed of every ste Sean Hammond very knowledgable,really worked hard to for me,to get the best deal for me. Was on time with me,kept me informed of every step of the way,He really made me feel comfortable buying a vehicle from Tedd Britt Ford of Fairfax,Will defintley be back to purchase other vehicle & deal with Mr Hammond if available,In closeing I will highjly recommend Tedd Britt Ford & Mr Hammond to all my friends. Thank You Thurman(Lenny)George More

Purchase/trade in for a new 2015 Mustang In January, I stopped in at Ted Britt Fairfax after much internet searching for my new car needs and speaking to multiple online sales people. My sal In January, I stopped in at Ted Britt Fairfax after much internet searching for my new car needs and speaking to multiple online sales people. My salesman Moses was very patient with me and found a car in New Jersey that appeared to suit my needs. We were ready to make a deal with the car in NJ. When Moses found out that the car had 400 miles on it but had only been at the dealership two weeks he let me know. He understood that I didn't want a new car with that many miles and called to explain this to me. I returned to the dealership and ordered my car. The price was a little higher than the NJ car but Moses and the management staff honored the deal that they had made with me with the understanding that it would be about 8 weeks before it would be delivered. My only complaint is that even though I was writing a check (no financing required) it still took 3 1/2 hours before I could drive away. I arrived at 4:30pm but didn't leave until about 8:00pm. More

The easiest cary buying experience you'll have I had first started at another dealership prior to coming over to Ted Britt in Fairfax, Va; they seemed pretty knowledgable and helpful at first. Then I had first started at another dealership prior to coming over to Ted Britt in Fairfax, Va; they seemed pretty knowledgable and helpful at first. Then came the actual negotiating; they only offered me $800.00 for a car that's never had an accident, always been on time for every bit of routine maintenance and was all around very well maintained. I told them there was no way I'd take that so they came back with an offer of 1800 plus the 1500 Ford trade in assistance which was kind of like a slap in the face since they pretty much all but said, "hey, we just tried to rip you off." Their price on their f150 was advertised at 26, 670; but of course once we got to the paperwork that was with all my rebates already applied but no tax and titles. I asked how they could price a car that way without knowing which rebates I qualified for prior to coming in, after all this was the price listed online. All of a sudden their "great price" of 26, 670 went up to 31 and some change. After a few hours I finally got them down to just north of the sticker price, but everything was a battle to where they became borderline rude at several points. Then to prove I was military they wanted a copy of my LES (leave and earnings statement); for the non-military this is a piece of paper with lots of information they don't need to be privy to. They told me it was a Ford policy that they couldn't just accept my military ID, which turned out to be a complete lie. Then I went to Ted Britt and the difference was night and day. The people there were amazing to work with every step of the way. The sales crew went out of their way to search for the truck I wanted, which luckily ended up being in their inventory. Not only did they find the exact truck I wanted, but it actually had a better package (and higher MSRP) than the other dealership AND they still beat the price. I couldn't be happier with the quality of service and the ease of my buying experience. More