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Ted Britt Ford
Fairfax, VA
1,067 Reviews
Ted Britt Automotive Group in Fairfax, VA treats the needs of each individual customer with paramount concern.
We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time.
Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,067 reviews
February 08, 2015
Great experience came in to see one salesman but he was busy, saw someone else who was very personable. The whole process was relaxed and easy. Getting to financing to came in to see one salesman but he was busy, saw someone else who was very personable. The whole process was relaxed and easy. Getting to financing took a while but our salesman did an excellent job! More
by luke8182
February 06, 2015
Bought a New Ford Overall had a really good experience. I looked at both Honda Accords and Ford Fusions. Ed did a great job on test drive teaching me about the car an Overall had a really good experience. I looked at both Honda Accords and Ford Fusions. Ed did a great job on test drive teaching me about the car and for this being my first hybrid. Marvin did a great job reassuring my concerns and answered all my questions during the final part of the sales process. More
by blk57transam
Employees Worked With
Marvin Carroll, Ed Davis
February 03, 2015
Great experience! My husband and I just purchased a used Toyota 4Runner from Ted Britt Ford, and we could not be happier with our experience. Marvin was our salesman, My husband and I just purchased a used Toyota 4Runner from Ted Britt Ford, and we could not be happier with our experience. Marvin was our salesman, and Roxanne helped us with financing. They were both exceptional! They were knowledgeable, friendly and accomodating. We never felt rushed or pushed (even though we came in a little over an hour before closing), and we were treated with kindness and respect. Plus, we got the car we'd been looking for. Keep up the great work!!! More
by wbfraley913
Employees Worked With
Marvin Carroll
February 02, 2015
First time I've purchased a new vehicle. I'm very happy with my new car and the price. The dealer and finance person were friendly and professional. It took forever -- 7 hours from beginn I'm very happy with my new car and the price. The dealer and finance person were friendly and professional. It took forever -- 7 hours from beginning to end -- I'm guessing that's because it was the last day of the month. All in all though, I'd highly recommend this dealership. More
by karlfrisch
Employees Worked With
Linda Lafontaine
February 01, 2015
Sonny Robinson and Nina Ross are the BEST!!!! From the moment I walked into this dealership, I was in good hands. Sonny Robinson is the man! He helped me with my purchase from start to finish...an From the moment I walked into this dealership, I was in good hands. Sonny Robinson is the man! He helped me with my purchase from start to finish...and he delivered on his promise!!! I was able to get out of my lease and back into a financed car. My 2015 Ford Fusion is what I wanted, and Sonny Robinson made it possible for me to leave that dealership with my new car. Nina Ross worked behind the scenes with Ford to make the numbers work in my favor for the finance...she ROCKS!!! I told her she is the "Boss Lady" of that dealership and believe me, she is AMAZING!!!! If you are looking for a vehicle, Ted Britt Ford is the place to go. I am blessed to have met Sonny Robinson and Nina Ross...Ted Britt Ford is lucky to have them on board. Looking forward to having this dealership meet all my service needs on my new car. More
by Vellie
Employees Worked With
Sonny Robinson, Al Alqaisi
January 29, 2015
USED CAR BUYING EXPERIENCE TED BRITT FORD FAIRFAX TOMMY STANCILL WHO HELPED ME WITH MY PURCHASE. HE WAS KNOWLEDGEABLE ABOUT THE CAR, HIS CUSTOMER SERVICE WAS EXCELLENT WHICH WHERE BY I PURCHASED THE TOMMY STANCILL WHO HELPED ME WITH MY PURCHASE. HE WAS KNOWLEDGEABLE ABOUT THE CAR, HIS CUSTOMER SERVICE WAS EXCELLENT WHICH WHERE BY I PURCHASED THE CAR More
by pd
Employees Worked With
TOMMY STANCILL
January 28, 2015
HappySass Everyone was very helpful and friendly. No pressure by Eric so I could take my time to fall in love with my Escape. Lisa even set up my phone and Si Everyone was very helpful and friendly. No pressure by Eric so I could take my time to fall in love with my Escape. Lisa even set up my phone and Sirius network before I pulled out of the parking lot with my new car. Very easy - liked having my new license plates processed and installed on the spot. A wonderful experience! More
by Sass
Employees Worked With
Eric Suter
January 27, 2015
Warm Service and Helpful Staff I appreciated how smooth the process was. I had some specific requirements and everyone went out of their way to make it work for me. The Salesman wa I appreciated how smooth the process was. I had some specific requirements and everyone went out of their way to make it work for me. The Salesman was very accommodating and easy to work with. The different departments worked well together and had positive attitudes throughout. I was impressed with how competent and low-stress Finance was. That is usually my least favorite phase of purchasing a car but she made it easy. I am impressed! More
by JamesF
January 27, 2015
Good job Ted Britt Ford! Great salesman willing to work to my satisfaction. There was no high pressure involving a trip form the manager to drill me. The business people were Great salesman willing to work to my satisfaction. There was no high pressure involving a trip form the manager to drill me. The business people were professionals, not condescending or pushy. More
by Usnavy
Employees Worked With
Linda Lafontaine, Marvin Carroll
January 23, 2015
Ted Britt Ford is For Me and My Family! I was extremely impressed about how everyone was so friendly and willing to make me happy! I have even made a new friend from the deal! I am sending I was extremely impressed about how everyone was so friendly and willing to make me happy! I have even made a new friend from the deal! I am sending everyone I know to this dealership and especially to Tommy Stencil and Nina Ross More
by simplydebbi
