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Ted Britt Ford
Fairfax, VA
1,067 Reviews
Ted Britt Automotive Group in Fairfax, VA treats the needs of each individual customer with paramount concern.
We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time.
Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,067 reviews
January 22, 2015
Great experience The easiest car purchase I have ever made. The staff was kind and thoughtful, making the experience easy. The salesman worked in a very positive and p The easiest car purchase I have ever made. The staff was kind and thoughtful, making the experience easy. The salesman worked in a very positive and professional manner. The finance department was very helpful in finding the best loan rate available. An overall very positive experience. More
by Chris
Employees Worked With
Linda Lafontaine, Karwan Zewer
January 20, 2015
Outstanding Car Purchase Experience This was my first time at Ted Britt Ford and first time purchasing a Ford automobile. The price of the Edge was fantastic which was only surpassed by This was my first time at Ted Britt Ford and first time purchasing a Ford automobile. The price of the Edge was fantastic which was only surpassed by the excellence service in not only purchasing the new car, but also receiving an good offer for my trade in vehicle. Everyone I spoke to was courteous, knowldegeable, personable and professional. A special shout out to Tom & Nina Ross and Linda LaFontaine for their excellent service!! Based on this excellent experience I see myself at Ted Brit Ford to purchase my next automobile! More
by Trebor
Employees Worked With
Linda Lafontaine, Christian Omari
January 16, 2015
An Overwhelmingly Positive Car Buying Experience I have purchased over 12 family vehicles in my adulthood and was not looking forward to having to buy another vehicle. I was replacing a car with a t I have purchased over 12 family vehicles in my adulthood and was not looking forward to having to buy another vehicle. I was replacing a car with a truck. I was expecting to have to haggle, to o play games, and to spend a horrible day of negotiating in this quest. I expected I would leave By the time I entered Ted Britt in Fairfax I had done enough research and had visited enough dealers that I knew what I wanted and how much I was going to pay. I was met by Brian Forster as I entered, he got things started for me, passed me to Tom Ross who worked with me to make it all happen. It was so pleasant and easy - a very positive experience! I was stunned. I worked with Nina Ross who made me feel like family - then Linda LaFontaine in finance who put a set of license plates in my hands after professionally and efficiently processing my paperwork She gave great advice and made this part of the profess as pleasant as everything else had been that morning. I absolutely LOVE my F150 and LOVED the car buying experience for the first time in my life! I would only send my friends and family to Ted Britt Ford. More
by 4angelfarm
Employees Worked With
Linda Lafontaine, Brian Forster
January 16, 2015
Used Truck - Nate is AWESOME We had identified the truck we wanted and worked with Nate to agree on a price. Throughout the experience Nate was attentive, followed up when he said We had identified the truck we wanted and worked with Nate to agree on a price. Throughout the experience Nate was attentive, followed up when he said he would, and was an all-around really nice guy. More
by A2014
Employees Worked With
Nate Ihara
January 14, 2015
Service went beyond the expected I went to get a recall taken care of and also requested a scratch be removed and the plastic cover under the front bumper fixed. I expected to be cha I went to get a recall taken care of and also requested a scratch be removed and the plastic cover under the front bumper fixed. I expected to be charged for the additional services but instead it was at no cost. During that time I was given the use of a loaner car. So overall I had a very positive experience. I especially want to thank my Ford service representative, Richard Sweeney for taking care of my needs. More
by gmartinezzz1960
January 14, 2015
What a great experience! Thank you Evelyn, Karwan and Linsay! Very hard working people and helped us a lot with the purchase of our brand new F150-Larriat. We are very happy w Thank you Evelyn, Karwan and Linsay! Very hard working people and helped us a lot with the purchase of our brand new F150-Larriat. We are very happy with our truck!!! More
by atmortensen
Employees Worked With
Evelyn Akers, Karwan Zewer
January 13, 2015
Disastrous! Speaking from someone who doesn't usually write reviews, I just had to put words down for my bad experience. After finding a vehicle on Ted Britts web Speaking from someone who doesn't usually write reviews, I just had to put words down for my bad experience. After finding a vehicle on Ted Britts website, I called to inquire about it. After multiple phone calls with a Mr. Hammond throughout the day, I made sure it was quite clear to him about the fact that I was at work and lived about 2 hrs. away. His reply, and I quote, "Any way you can get up here today" and "Come on up and let's get this done". So, after getting to leave 1/2 hr. early from work, driving in the messy rain/sleet conditions to get there, (while having to deal with rush hour traffic), I found the dealership after about a 2 hr drive. I walked in and found Mr. Hammond and was promptly informed by him that he had sold it 20 minutes before I arrived. Then he immediately attempted to sale me something else I didn't want. Unbelievable. I guess that's just what makes him a good salesman and probably one of the reasons why car salesman get labeled with bad reputations. So, I guess that is what you get with dealing with a bigger dealership. 3/4 of a tank of gas and 4 hours of my life I'll never get back, for nothing. They won't have to worry about repeat business from me because I won't be back. Never again! More
by Iamchriscrews
Employees Worked With
(Mr. Hammond)
January 12, 2015
Ford Focus Jamel was great when helping us out to find the perfect car for us. He was very attentive, patient, and helpful. He should get a raise. Jamel was great when helping us out to find the perfect car for us. He was very attentive, patient, and helpful. He should get a raise. More
by dfajardo03
January 12, 2015
Super Salesman Moses Quartey worked harder than any salesman ever to get me the best deal possible on my new Explorer! I will absolutely be recommending Ted Britt Fo Moses Quartey worked harder than any salesman ever to get me the best deal possible on my new Explorer! I will absolutely be recommending Ted Britt Ford to my friends and specifically telling them to ask for Moses. Love my new vehicle and love the deal even more! More
by dbirmingham
Employees Worked With
Moses Quartey
January 05, 2015
Service Gary Funk did a great job servicing my vehicle. It was done quickly and he explained everything. He is the reason we buy our cars at Ted Britt. Gary Funk did a great job servicing my vehicle. It was done quickly and he explained everything. He is the reason we buy our cars at Ted Britt. More
by cullenjms
