Ted Britt Ford

checking out after deal is agreed All went well until it came to sign papers for documentation and financing. It took over 3 hours of our time. From what I observed some of this time All went well until it came to sign papers for documentation and financing. It took over 3 hours of our time. From what I observed some of this time could be avoided if there was a better system in place to get the customer out the door after the deal is made. Suggest in TBF in getting an outside consulting firm to look into this issue. I have been told by fellow TBF employees that this is not unusual time to be delayed. It takes routinely takes 3 or more hours. Certainly puts a damper in wanting to buy at TBF again. More

Good Experience I have not purchased a car in over 12 years and this was a pleasant experience. We did haggle over price but it was not an antagonistic experience at I have not purchased a car in over 12 years and this was a pleasant experience. We did haggle over price but it was not an antagonistic experience at all. The sales person, Kyle Goodman, was open to a discussion of what any shortcomings of different vehicles so we could get a good picture. Roxanne Wilson in finance was fantastic with finding great financing for us at a very low rate. And Nina Ross went over all the features of the electronics to help us get up to speed a bit. I am not sure we absorbed it all since we are unfamiliar with the touch screens, but a great opportunity to learn with her guidance. She does not know this yet, but I am likely to call her to review again. More

Best Place to Buy a New Car The entire Ted Britt Team made buying our new Escape an easy and relaxed experience. Bernie Finan in Sales is very professional and Nina Ross made su The entire Ted Britt Team made buying our new Escape an easy and relaxed experience. Bernie Finan in Sales is very professional and Nina Ross made sure that we had all of our questions answered. This is the third car we have purchased from Ted Britt and we will definitely keep coming back. More

Pleasant Experience Moses was very informative and straightforward; he gave me the best deal he could; I appreciated his honesty. Lisa Light was very friendly and informa Moses was very informative and straightforward; he gave me the best deal he could; I appreciated his honesty. Lisa Light was very friendly and informative as well. The Finance manager, Jennifer Moccaldi was nice and professional. Thanks, Overall, a pleasant experience. Heinz More

Amazing and quick Best team ever. Wonderful experience. Everyone was nice and helpful. The process was quick and painless. This is where I will do all of my car buying Best team ever. Wonderful experience. Everyone was nice and helpful. The process was quick and painless. This is where I will do all of my car buying from now on. More

Excellent and one of the best. Kyle - An excellent salesman and also a very patient listener. He understood the requirements from me as a customer and a good friend. I was made comf Kyle - An excellent salesman and also a very patient listener. He understood the requirements from me as a customer and a good friend. I was made comfortable from the time I stepped into the car from Vienna station till the time I left the showroom with my car...Excellent.... More

Another excellent experience I had the opportunity to once again purchase new Ford at Ted Britt. Walking into the dealer was like visiting old friends. This time we purchased an I had the opportunity to once again purchase new Ford at Ted Britt. Walking into the dealer was like visiting old friends. This time we purchased an F150. Out salesman, Steve Soloman assisted us and provided great advise upon which to make a decision. We then met with Nina Ross who was most helpful. Natasha Kapoor and Linda Lafontaine were extremely helpful in getting the best rates and providing valuable information. Lisa Light provided a very good overview of the various systems. I would be remiss if I didn't mention Evelyn Akers-Smallwood and Alison Lucas. They were not only very helpful to me once again, but they helped my friend purchase a vechicle the same day. More

great customer care came in to look at a fiesta last week. billy was very helpful and knowledgeable. the manager was also very nice and not pushy. great experience overal came in to look at a fiesta last week. billy was very helpful and knowledgeable. the manager was also very nice and not pushy. great experience overall, will definitely consider ted britt when purchasing More

Honest Prices I have been shopping for a few months and trying to stay within my budget and have all the bells and whistles that I fell in love with, and Ted Britt I have been shopping for a few months and trying to stay within my budget and have all the bells and whistles that I fell in love with, and Ted Britt Ford is the one that met my expectations. I started my correspondence by email, was given the walk out the door price by email and actually given that price! Another dealership had baited me to the dealership with the internet price, but did not meet what they advertised, nor did they have the vehicle on the lot. The minute I walked in the door at Ted Britt Ford until we left in my new fully loaded Ford Escape we had a pleasant experience. I would return to and recommend Ted Britt Ford. Everyone provided exceptional customer service. More