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Ted Britt Ford
Fairfax, VA
1,068 Reviews
Ted Britt Automotive Group in Fairfax, VA treats the needs of each individual customer with paramount concern.
We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time.
Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,068 reviews
October 02, 2014
No Suprises, Great Team Asked for a quote via email and they broke down the pricing showing me exactly what I was paying and what discounts I was eligible for. When I went to Asked for a quote via email and they broke down the pricing showing me exactly what I was paying and what discounts I was eligible for. When I went to the dealership to pick up the car there were no surprises, no hidden fees. William Everett was friendly and Lisa Light did what she could to expedite the paperwork. Both were straight to the point when I asked questions, no hemming and hawing around the answer. Roxanne Wilson walked us through the financing and answered all our questions and made the process bearable! Great team at Ted Britt Ford! More
by Michael Guimond
Employees Worked With
Billy Everett
October 02, 2014
Great Quality The detailed attention to my car needs and the very personal customer service were truly exceptional. Maintenace performed in a timely manner and the The detailed attention to my car needs and the very personal customer service were truly exceptional. Maintenace performed in a timely manner and the work well done are to me, part of the quality attributes that Ted Britt Ford in Fairfax has for us. Great experience. Thank you!! More
by SolarG
October 02, 2014
Really nice people Everyone was very friendly and made you feel like they cared. They took the time to show the vehicles and were very patient with all my questions. Everyone was very friendly and made you feel like they cared. They took the time to show the vehicles and were very patient with all my questions. More
by hcrequejo
Employees Worked With
Alison Lucas, Natasha Kapoor, Linda Lafontaine
October 01, 2014
Excellent overall experience The entire staff was helpful throughout the buying process, especially Eric Suter, Linda Light, Lindsay Kengla-Graber and Linda Lafontaine in financin The entire staff was helpful throughout the buying process, especially Eric Suter, Linda Light, Lindsay Kengla-Graber and Linda Lafontaine in financing as well as Al Alqaisi. More
by mmoore7874
Employees Worked With
Lindsay Kengla-Graber, Eric Suter, Natasha Kapoor, Linda Lafontaine, Al Alqaisi
October 01, 2014
No high pressure, just helpful Worked out very well. Kyle answered all of my questions, worked hard to get me a good deal, and wound up with exactly what my wife wanted. She loves h Worked out very well. Kyle answered all of my questions, worked hard to get me a good deal, and wound up with exactly what my wife wanted. She loves her new Focus, even down to the color.I'm heading back in the next few days to get a new Escape for myself. More
by sommers3825
October 01, 2014
Couldn't be happier! My first car buying experience was much easier than I had expected thanks to Shaw. Always professional yet friendly, he answered my many questions and My first car buying experience was much easier than I had expected thanks to Shaw. Always professional yet friendly, he answered my many questions and made me feel like a VIP. From what I could see, this dealership only hires the best. More
by Eeyore6910
October 01, 2014
Another great experience at Ted Britt FFX This is the 4th vehicle my wife and I have purchased from Ted Britt. As always the service was excellent. From the sales person, to finance, to afterm This is the 4th vehicle my wife and I have purchased from Ted Britt. As always the service was excellent. From the sales person, to finance, to aftermarket, all were very nice and pleasant. I will continue to recommend Ted Britt Ford to anyone that asks. More
by alzugaray.luis
Employees Worked With
Natasha Kapoor, Mindy Webster
September 30, 2014
Ted Britt Ford Team Excellent customer service! My salesperson, Eddie Helmlinger was awesome and the other team members there were attentive and caring. THIS is the place Excellent customer service! My salesperson, Eddie Helmlinger was awesome and the other team members there were attentive and caring. THIS is the place to buy. I received assistance in multiple departments and everyone I worked with knew what they were doing and generally wanted me to find the best car (and price) for me. I would most definitely recommend this dealership to anyone who is looking to purchase their next vehicle. More
by erin.b.miller1
Employees Worked With
Lindsay Kengla-Graber
September 30, 2014
Great service, Was able to find an exact spec Focus All dealerships were running low on end of model year cars, but Ted Britt Fairfax was able to source a car that had the exact options I wanted at a gr All dealerships were running low on end of model year cars, but Ted Britt Fairfax was able to source a car that had the exact options I wanted at a great price! More
by cr22
Employees Worked With
Alison Lucas
September 30, 2014
F250 Purchase We recently purchased an F250 from Nate Ihara. He was WONDERFUL to work with. We were actually able to find what we wanted on the Ted Britt website We recently purchased an F250 from Nate Ihara. He was WONDERFUL to work with. We were actually able to find what we wanted on the Ted Britt website but Nate was able to get us a great deal and made the experience enjoyable...even late at night! Lisa Light happily explained the customer service aspect to us and we were amazed with her high level of energy after a long work day- we certainly appreciated that. We worked with Roxanne Wilson for the financing and final paperwork portion. She was super efficient and very nice. We met Nate about a week earlier when we came into the dealership into the dealership to get our car serviced- always go with Gary Funk, he is the best! Nate was super knowledgeable during our first visit and we knew that when we were ready that we wanted to purchase with him. Make sure to check out Nate's music too :) More
by brupe172
Employees Worked With
Lisa Light, Nate Ihara
