
Ted Britt Ford
Fairfax, VA
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No Suprises, Great Team Asked for a quote via email and they broke down the pricing showing me exactly what I was paying and what discounts I was eligible for. When I went to Asked for a quote via email and they broke down the pricing showing me exactly what I was paying and what discounts I was eligible for. When I went to the dealership to pick up the car there were no surprises, no hidden fees. William Everett was friendly and Lisa Light did what she could to expedite the paperwork. Both were straight to the point when I asked questions, no hemming and hawing around the answer. Roxanne Wilson walked us through the financing and answered all our questions and made the process bearable! Great team at Ted Britt Ford! More
Really nice people Everyone was very friendly and made you feel like they cared. They took the time to show the vehicles and were very patient with all my questions. Everyone was very friendly and made you feel like they cared. They took the time to show the vehicles and were very patient with all my questions. More
Excellent overall experience The entire staff was helpful throughout the buying process, especially Eric Suter, Linda Light, Lindsay Kengla-Graber and Linda Lafontaine in financin The entire staff was helpful throughout the buying process, especially Eric Suter, Linda Light, Lindsay Kengla-Graber and Linda Lafontaine in financing as well as Al Alqaisi. More
Couldn't be happier! My first car buying experience was much easier than I had expected thanks to Shaw. Always professional yet friendly, he answered my many questions and My first car buying experience was much easier than I had expected thanks to Shaw. Always professional yet friendly, he answered my many questions and made me feel like a VIP. From what I could see, this dealership only hires the best. More
Another great experience at Ted Britt FFX This is the 4th vehicle my wife and I have purchased from Ted Britt. As always the service was excellent. From the sales person, to finance, to afterm This is the 4th vehicle my wife and I have purchased from Ted Britt. As always the service was excellent. From the sales person, to finance, to aftermarket, all were very nice and pleasant. I will continue to recommend Ted Britt Ford to anyone that asks. More
No high pressure, just helpful Worked out very well. Kyle answered all of my questions, worked hard to get me a good deal, and wound up with exactly what my wife wanted. She loves h Worked out very well. Kyle answered all of my questions, worked hard to get me a good deal, and wound up with exactly what my wife wanted. She loves her new Focus, even down to the color.I'm heading back in the next few days to get a new Escape for myself. More
Ford Escape Purchase Looking for a new compact SUV/Crossover I test drove just about every car in the class and then some. I could not find what I was looking for until t Looking for a new compact SUV/Crossover I test drove just about every car in the class and then some. I could not find what I was looking for until the third day of test driving I went to the Ted Britt in Fairfax. Steve Soloman was very upfront and seemed determined to find just what I was looking for. First day we found the right car but not in the right color. The next day I found what I wanted online and went to pursue it myself. I had found it the perfect car for me. I went to drop off the car I over-nighted from Ted Britt and, out of all the cars within a 30 mile radius, Steve had actually found the same exact car I had found. He got the car I wanted at the price I wanted and was very helpful along the way. Great experience. More
Ted Britt Ford Team Excellent customer service! My salesperson, Eddie Helmlinger was awesome and the other team members there were attentive and caring. THIS is the place Excellent customer service! My salesperson, Eddie Helmlinger was awesome and the other team members there were attentive and caring. THIS is the place to buy. I received assistance in multiple departments and everyone I worked with knew what they were doing and generally wanted me to find the best car (and price) for me. I would most definitely recommend this dealership to anyone who is looking to purchase their next vehicle. More
Great service, Was able to find an exact spec Focus All dealerships were running low on end of model year cars, but Ted Britt Fairfax was able to source a car that had the exact options I wanted at a gr All dealerships were running low on end of model year cars, but Ted Britt Fairfax was able to source a car that had the exact options I wanted at a great price! More
F250 Purchase We recently purchased an F250 from Nate Ihara. He was WONDERFUL to work with. We were actually able to find what we wanted on the Ted Britt website We recently purchased an F250 from Nate Ihara. He was WONDERFUL to work with. We were actually able to find what we wanted on the Ted Britt website but Nate was able to get us a great deal and made the experience enjoyable...even late at night! Lisa Light happily explained the customer service aspect to us and we were amazed with her high level of energy after a long work day- we certainly appreciated that. We worked with Roxanne Wilson for the financing and final paperwork portion. She was super efficient and very nice. We met Nate about a week earlier when we came into the dealership into the dealership to get our car serviced- always go with Gary Funk, he is the best! Nate was super knowledgeable during our first visit and we knew that when we were ready that we wanted to purchase with him. Make sure to check out Nate's music too :) More