Ted Britt Ford

Great Customer Service at Ted Britt Ford in Fairfax This review is specifically for Mindy Webster who works in the commercial vehicle department. She is absolutely FANTASTIC!! My company had been search This review is specifically for Mindy Webster who works in the commercial vehicle department. She is absolutely FANTASTIC!! My company had been searching for a Transit for about a month and Mindy was helpful from the beginning of our search to the purchase of the vehicle. She was very prompt in responding to questions we had and never said "no" or "I don't know" as an answer. When it was time to make a decision, Mindy made it easy because "we don't get beat on pricing!" On the day we went to the dealership, Mindy was there to make sure we had a smooth process even though she was a bit under the weather. Mindy Webster and Ted Britt Ford in Fairfax both get 5 stars! More

Buying Experience Extremely professional staff: Karwan Zewer - Sales Associate. Asked questions and aided in my buying process. Excellent. Lisa Light - Customer Servi Extremely professional staff: Karwan Zewer - Sales Associate. Asked questions and aided in my buying process. Excellent. Lisa Light - Customer Service Manager. Very informative. Service driven. Excellent. Jennifer Moccaldi - Finance Manager. Transparent & helpful. Excellent Dan Little - Internet. Prompt in follow-up. Helpful in dealer recommendation. Excellent. More

Mustang GT Excellent service and good deal had at this dealership. No pressure is always a plus too. I would go back and recommend friends visit Ted Britt Ford Excellent service and good deal had at this dealership. No pressure is always a plus too. I would go back and recommend friends visit Ted Britt Ford. More

In and out in less than 15 min. On my way. Time is important. I've never had a bad experience bringing my vehicle in for service. I drop it off, describe what the problem is, get a loaner and Time is important. I've never had a bad experience bringing my vehicle in for service. I drop it off, describe what the problem is, get a loaner and I'm on my way. It was nothing but hassles in not only the buying process, but also the service process across the street at the Honda dealer. That's why I sold my Pilot and went running back to Ford. I had an Explorer for 15 years and it was great. I wanted another one, but over that period of time the new Explorers wouldn't fit in my garage. So I bought the Pilot. It had problems from the start with the stupid "green" engine that switched from 4 to 6 cylinders for 'saving gas'. dumb. Anyway, when I took it for service I had to wait a while just to drop it off. Go to a horrible place down the road for an Enterprise Rent-a-car that I had to pay for... and on and on. After I sold the horrible Pilot, I went running back to Ford and bought the Edge. Love it. No problems and when I have had to take it in (I broke off the side mirror accidentally and for the scheduled service - - no fault of the vehicle) I was in and out with a free loaner. Eeeeeeeeeeeeeeasy. More

Friendly and Experienced Staff I have been to Ted Britt a couple of times looking for an F-150. I was with my daughter earlier this year to help her buy her first "new car" and Kar I have been to Ted Britt a couple of times looking for an F-150. I was with my daughter earlier this year to help her buy her first "new car" and Karwan did a great job with us. Karwan assisted me again with my purchase. He was accomodating and very supportive during the stressful negotiation phase. My experience with all of the associated staff was very good. We'ver purchased several cars from Ted Britt and willl probably do so again. More

Purchase of 2014 Fusion & trade-in of 2012 Escape Professional, friendly, knowledgable, helpful- my third purchase of a new Ford from this group of staff members in 2 years. I plan to return for fut Professional, friendly, knowledgable, helpful- my third purchase of a new Ford from this group of staff members in 2 years. I plan to return for future purchases. More

Great Experience After spending the previous weekend at other dealerships looking at cars THIS was a pleasant experience. Tom and Nina were friendly, easy to work wit After spending the previous weekend at other dealerships looking at cars THIS was a pleasant experience. Tom and Nina were friendly, easy to work with, accommodating and made the purchase of my son's car quick and easy. Very knowledgeable. They answered questions and concerns before during and after my purchase. A+!!!!! More

lonnie may ed were great ,he made me feel at home. i will recomend this dealership to all of my friends. service department did a excellent job on my ford focus. ed were great ,he made me feel at home. i will recomend this dealership to all of my friends. service department did a excellent job on my ford focus. to all the staff thanks. More