Ted Britt Ford

Great Customer Service My experince at Ted Britt was awesome! I went there looking for a good deal on a Ford Escape Titanium. Ed Davis and Lisa Light were easy to work with My experince at Ted Britt was awesome! I went there looking for a good deal on a Ford Escape Titanium. Ed Davis and Lisa Light were easy to work with, very friendly and answered all my questions. Ed had a lot of patience with me when I changed my mind about the color of the Escape I wanted but ended up buying that very one. Lisa is just a happy bubbly person and put up with me rushing her through her sales pitch about the protective coat for my Escape. She never stopped smiling and stayed positive. As for Jennifer Moccaldi, what a wonderful person! I don't think I can say enough good things about her. I was exhausted since I went to the dealership after work. Being understanding of this Jennifer had me sign a promisary note and sent me home in my new vehicle and said I could come back the next day to finish my paperwork. She took very good care of me she made sure I got my payments where I needed them to be. What an AWESOME person you are Jennifer! I would reccomend Ted Britt to everyone. More

Great Buying experience I was helped by Moses and Nina they were both awesome they treated me like a guest and not someone who was just another customer. I would definitely I was helped by Moses and Nina they were both awesome they treated me like a guest and not someone who was just another customer. I would definitely recommend Ted Britt over the other area dealers, i went to 3 other dealers and my only regret was not coming here first! Thanks for the car. More

Oil Change and Platnium Detail Delivered on time and complete. Gary Funk too care of everything--he always comes through regardless if its routine maintenance or something more dif Delivered on time and complete. Gary Funk too care of everything--he always comes through regardless if its routine maintenance or something more difficult. Look forward to seeing Gary and his team again. More

Great overall experience I purchased a new vehicle from Ted Britt Ford over the Labor Day Holiday. This is my second purchase from Ted Britt and the great customer service was I purchased a new vehicle from Ted Britt Ford over the Labor Day Holiday. This is my second purchase from Ted Britt and the great customer service was one of the primary reasons why my car search started and ended here. Despite the very hectic sales floor, I was dealt with in a very professional manner with the personal attention required for such a large purchase. I appreciated Daniel Martinez's help during the buying process. He was knowledgable about all aspects of my vehicle and options. Natasha and Linda were fantastic to deal with on the financing side and helped me secure a great deal. I left the dealership feeling great about my purchase. I look forward to dealing with the great people at Ted Britt over the next several years. More

Very friendly staff. A real pleasure to work with. One of the best experiences I have had at a car dealership. It did take a little longer than I would have liked but I was treated very well and left f One of the best experiences I have had at a car dealership. It did take a little longer than I would have liked but I was treated very well and left feeling I had made an excellent choice in a car and dealership to do business with. More

Excellent Experience! Dealing with Dave Donley at Ted Britt Ford in Fairfax, Virginia was first rate. In addition to a fast and efficient process, Dave walked me through a Dealing with Dave Donley at Ted Britt Ford in Fairfax, Virginia was first rate. In addition to a fast and efficient process, Dave walked me through a lot of qualities about my car that were invaluable. After doing business with Ted Britt for 40 years, my family was thrilled to add this facet of customer service to our excellent record of service at Ted Britt. More

Great dealer to work with. Marcus is an all around great sales person. Goes out of his way to make the buying experience a good one. Ask for Marcus for your next car purchase. Marcus is an all around great sales person. Goes out of his way to make the buying experience a good one. Ask for Marcus for your next car purchase. More

CUSTOMER SERVICE I DON'T HAVE ANY PROBLEM TO THE BEGAIN TO THE END, BUT THE PRIORITY OR BEST PART FOR ME WAS THE EXELENT CUSTOMER SERVICES. THEY MAKE ME FEEL GOOD AND I DON'T HAVE ANY PROBLEM TO THE BEGAIN TO THE END, BUT THE PRIORITY OR BEST PART FOR ME WAS THE EXELENT CUSTOMER SERVICES. THEY MAKE ME FEEL GOOD AND FRENDLY AT ALL THE TIME. More

Overall Experience Brought my truck in this time for service and as usual was greeted with professionalism and courtesy from Gary Funk. Any issues I experience are iden Brought my truck in this time for service and as usual was greeted with professionalism and courtesy from Gary Funk. Any issues I experience are identified and rectified correctly the first time. That is because Gary listens and documents the concern and ensures it's properly resolved before the vehicle is returned to me. I have purchased a total of five Fords from Ted Britt and currently own three. I have all of them serviced by Ted Britt and much of the reason I do is because of the service manager Gary and the competency and thoroughness of the service department. I would give six star if available. Thank you Gary and Ted Britt Fairfax!! More