Ted Britt Ford

Low pressure We visited one other Ford dealer before contacting Ted Britt Ford and within minutes of talking to the people over at Ted Britt we knew we were in the We visited one other Ford dealer before contacting Ted Britt Ford and within minutes of talking to the people over at Ted Britt we knew we were in the right place. Ted Britt wanted our business and it showed. They went above and beyond to find the car that we wanted while the other dealer was happy to make us wait 6-8 weeks for an order. Dave Donley was a very patient, low pressure sales person. We were a bit concerned about how carseats and boosters would fit in the Explorer and Dave patiently assisted as we tried all of our seats and reconfigured and measured and compared. He even went as far as doing an internet search for the dimensions of booster seats. In the end we determined an Explorer just wasn't big enough for our growing family and thanks to Ford's awesome rebate program and Ted Britt's pricing we were able to purchase an Expedition. Throughout the entire process Dave was very respectful of our decisions and never tried to pressure us into buying something just to make a sale. He was great with our kids too! We would highly recommend Dave Donley and Ted Britt. More

Senior Citizen's Needs I had a 2010 Ford focus stolen about 2 months ago....I took a cab to Ted Britt Ford and told them that I needed a car for cash as I was desperate. I t I had a 2010 Ford focus stolen about 2 months ago....I took a cab to Ted Britt Ford and told them that I needed a car for cash as I was desperate. I then drove off the lot in a 2008 Chevie Aveo. I must say that this Chevie had a LONNNGGG list of reasons why it was unsuitable and after a couple of weeks, Yesterday, I took it back to Ted Britt and asked them to assess my needs and I now have a FABULOUS 2012 Black Focus. I stressed the fact that I had bought about 7 cars from them over the years as I would always trust the Maintenance Dept Jennifer was in the finance dept and she was very sensitive to my financial needs and allowed me to keep some savings in my original bank account. Eddie is apparently new and he "bent over backwards" to detail my car without unnecessary expense. He filled the car with gas and both of them were exceptional in their Customer Service Skills. If you need more information, feel free to call me at 703 593 5261 More

Bought a 2014 Escape Originally visited dealership in October 2013 to purchase a 2014 Escape for the wife. For whatever reason the car's features overwhelmed her. When I Originally visited dealership in October 2013 to purchase a 2014 Escape for the wife. For whatever reason the car's features overwhelmed her. When I considered buying an Escape for myself I contacted the salesperson I had interacted with in October and ended up driving out in a 2014 Escape Titanium. I was thoroughly satisfied with my experience. More

Purchase of 2014 Ford Escape Eric Suter was fantastic. This is the 2nd car we've bought from Eric through Ted Britt. Courteous and professional, and very knowledgeable about the Eric Suter was fantastic. This is the 2nd car we've bought from Eric through Ted Britt. Courteous and professional, and very knowledgeable about the Escape and all other Ford models. Nina was great and explained everything concerning the electronics of the car and synced my wife's phone for her. Matt was pleasant, very professional and expertly reviewed all of our options related to financing and warranties. Great experience and will definitely recommend the dealership and everyone we dealt with there. More

Very helpful and professional service. We initially went to Ted Britt Ford looking for a used vehicle for our grandson. We were helped by Tom Ross and although we didn't find what we neede We initially went to Ted Britt Ford looking for a used vehicle for our grandson. We were helped by Tom Ross and although we didn't find what we needed we really liked Tom so continued to work with him until we found the right vehicle. Both Tom and Nina Ross were very helpful and pleasant to work with and left us with a very positive feeling about Ted Britt Ford. More

Great Experience! Dave was an outstanding salesman, he was very knowledgable, friendly, and helpful. It was a pleasure working with him. Lisa was a joy to work with and Dave was an outstanding salesman, he was very knowledgable, friendly, and helpful. It was a pleasure working with him. Lisa was a joy to work with and she definitely was enthusiastic about the products. Matt was extremely professional, he offered and explained to us our different financial options which helped us make the best decision for our needs. All in all we had a great experience! More

Excellent experience I brought my 2004 Taurus in for repair and state inspection. Was able to schedule the appoitment easily on-line. Plenty of work needed to be done and I brought my 2004 Taurus in for repair and state inspection. Was able to schedule the appoitment easily on-line. Plenty of work needed to be done and the Green time understood the priority of getting the vehicle in shape to pass state inspection. Friendly, thorough, and on time. I will come back. More

Couldn't have done better I bought a used certified 2013 focus from this dealership recently and the experiance was about as pleasant as buying a car could possibly be. There r I bought a used certified 2013 focus from this dealership recently and the experiance was about as pleasant as buying a car could possibly be. There really isn't anything esle to say, if you are looking for a detailed review, because it would simply be a paragraph of Raving. The staff that helped me wasLisa Light, Nina Ross, Linda, Eric Sutter, Allison, and Jenni Lee. Jenni I can't find you in the check boxes, so if you see this, make sure it got recorded! More

Amazing Experience w/ the Gold Team I purchased my vehicle from a different dealership, and was it was in need of some under warranty repairs. I initially took it back to the dealershi I purchased my vehicle from a different dealership, and was it was in need of some under warranty repairs. I initially took it back to the dealership I purchased the vehicle from and they didn't fix my car at all. They said they did repairs that they didn't do and gave me back my car in worse condition than I left it. I called Ted Britt and spoke with John Napier (mechanic) and Jeff Bird and they jumped at the chance to help me, treated me like family and acted as if I had purchased the car from Ted Britt vs another dealership. They have my business for sure in the future when I am ready to purchase another vehicle. My car was repaired to my liking and now drives amazingly. I love that they didn't give me a hard time and fixed my car within a day and followed through with every promise they made me. Thank you John Napier, Jeff Bird, Miles and the rest of the Gold Team for making me a very happy customer. Words can't express just how grateful I am for all of your help. Truly amazing! More

What a GREAT buying experience This was my second new car purchased from Ted Britt Ford of Fairfax VA within two years and I would definitely buy another one from them, the Sales Te This was my second new car purchased from Ted Britt Ford of Fairfax VA within two years and I would definitely buy another one from them, the Sales Team consisted of Ed David and Mindy Webster with Khalid Shah General Sales Manager, Roxanne Wilson Jennifer Moccaldi and Natasha Kapoor in Finance did a fantastic job, making it and easy purchase and getting my payments right where I wanted it What a GREAT buying experience More