Ted Britt Ford
Fairfax, VA
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JAY's Stang Hats off to Ted Britt and their excellent sales team. I was treated fairly and most of all found the Mustang I wanted. In addition, Mike Havey is a Ro Hats off to Ted Britt and their excellent sales team. I was treated fairly and most of all found the Mustang I wanted. In addition, Mike Havey is a RockStar More
Great sales rep found us a just right car! We went in with specific requirements and strict budget. Steve worked overtime to find us just the right vehicle to meet our needs. He is still work We went in with specific requirements and strict budget. Steve worked overtime to find us just the right vehicle to meet our needs. He is still working hard to find a car for our son! Linda found us a great financing rate and had the papers ready for us to sign in not time. Natasha provided top-notch customer service. With this kind of great service you can be sure we will be back for our future car buying needs! More
Recommended Great car buying experience with a no pressure sales person. He found the car I wanted and worked on my timeline. The entire sales and finance team Great car buying experience with a no pressure sales person. He found the car I wanted and worked on my timeline. The entire sales and finance team were great. More
The staff were helpful and made everything easy and fast. Great job by everybody involved. Everyone was helpful, professional and friendly. Sonny helped out with finding the truck I wanted and was very patien Great job by everybody involved. Everyone was helpful, professional and friendly. Sonny helped out with finding the truck I wanted and was very patient with me as I couldn't make up my mind. Daniel Khan was helpful with coming to terms on the deal, Nina was expert in explaining all the complicated operations of the car and Linda did a great job with all the details. Great team. More
Al and Nina First time, new car buyer. They made me and my wife feel great. Much appreciated. We also had a wonderful experience with the financial manager. First time, new car buyer. They made me and my wife feel great. Much appreciated. We also had a wonderful experience with the financial manager. More
Awful purchase First off, where do I begin great people who work there especially Gary in service. But the over vehicle I purchased which was a 2014 escape se 4wd wa First off, where do I begin great people who work there especially Gary in service. But the over vehicle I purchased which was a 2014 escape se 4wd was not worth the 27k they sold it for. My SUV has literally been serviced for warranty/manufacture defects at least 4 different occasions. I've only had the vehicle since December of 2013 which is kind of ridiculous . I've talked to corporate I've talked to district mangers and they still can't make me happy now it's back in service again for another freaking defect I'm over this car and dealer. I'm never buying a ford again we tried to keep dealer loyalty and traded for crap. The sad part is there not doing anything except just cover and say it's a defect and it can be fixed. Who wants to have to keep bringing there brand new car back for manufacture defects. Can we say Lemon law I'm over it. Really and i mean really do you research before you buy a ford! More
Excellent customer service with internet sales Amara was such a delight to work with. I prefer doing most of my car search online to minimize the wait time in the dealership. She was able to ans Amara was such a delight to work with. I prefer doing most of my car search online to minimize the wait time in the dealership. She was able to answer all my questions and provide timely follow-up for any issues I had. She was extremely professional and made our car buying experience a great one. I would highly recommend working with Amara. More
Best car buying experience so far! My husband and I are delighted with our new Ford Escape and the team that helped get us into it! Buying a car tends to be a lengthy process but the t My husband and I are delighted with our new Ford Escape and the team that helped get us into it! Buying a car tends to be a lengthy process but the time flew by with the friendliness of the staff and their organizational skills. We would most definitely buy a car here again. More
Great Service Jeff Bird and his Gold Team worked my SUV into their schedule even though I had no appointment. An unplanned service was required before I shipped my Jeff Bird and his Gold Team worked my SUV into their schedule even though I had no appointment. An unplanned service was required before I shipped my SUV and Jeff's crew did their normal excellent job. Thanks. More
Return Customer Twice Delighted Mitch is a true gentleman -- I won't buy an automobile from anyone else. He is honest and trustworthy. Accordingly, my purchases were stress-free ex Mitch is a true gentleman -- I won't buy an automobile from anyone else. He is honest and trustworthy. Accordingly, my purchases were stress-free experiences. Ted Britt would be well-advised to give Lisa an infomercial. If she gets such an opportunity, Cal Tex sales will rival those of Starbucks. Npeople will be coating their cars in nanotechnology as often as they down chai lattes. Jennifer provided me with sound advice concerning gap insurance. I would not have purchased it if she did not take the time to explain it to me. I'm grateful to her for doing so. Jennifer clearly placed her customer's best interest first, setting the standard for top flight customer service. More

