Ted Britt Ford

New car sales Everyone was very pleasant and knowledgable. Both Dave and Lisa gave us "the bottom line" without playing games. Dave showed us the features and quali Everyone was very pleasant and knowledgable. Both Dave and Lisa gave us "the bottom line" without playing games. Dave showed us the features and qualities of our car. He gave us the best price to begin with. Lisa explained the "add ons" but took our answer without haggling with us. Linda was very efficient with the financial portion of our experience. We might have been an easy sale but all went very smoothly. More

PITTSBURGH CONNECTION My husband did a lot of research online before our purchase at Ted Britt. We live in Pittsburgh, PA. Did all of our test driving locally and knew what My husband did a lot of research online before our purchase at Ted Britt. We live in Pittsburgh, PA. Did all of our test driving locally and knew what we wanted to buy. Local dealers were not willing to offer such great deals as Ted Britt in Fairfax, VA. My husband spoke with Alison, negotiated a deal and we were on the road to Fairfax. She assigned Tom Ross as our salesman. Tom took us to look over the Explorer and we were on our way to signing the necessary papers. The team from Finance (Jennifer and Linda and Matthew) were very knowledgeable. Out of state registration was not a problem for the team. The only down side to our day was that it took a few hours to complete our deal. Ted Britt is a really busy place at the end of the month, To top our day off, Nina Ross did a super job in teaching us how to use all the gadgets and electronics in our new Explorer. We would highly recommend the team at Ted Britt Ford. What a package Deal!!!! Thanks Team!!!! More

Keep it in the Family Going back to my grandparents, we have been getting our Fords from Ted Britt. So of course, they were my first stop. I had seen the new Ford Focus o Going back to my grandparents, we have been getting our Fords from Ted Britt. So of course, they were my first stop. I had seen the new Ford Focus online (and was a current owner of one I had gotten from Ted Britt 5 years ago) but I was just wanting to see one in person. To make a story short, I found the perfect new Focus and it is incredible. Everyone was extremely friendly and helpful. They even helped me synch my iPhone before I left the lot! More

Holy Britt! Prior to coming to the Britt Ford location in Fairfax, I went to a competitor Ford Dealer who's owner is named Krystal. After seeing Krystal's bill a Prior to coming to the Britt Ford location in Fairfax, I went to a competitor Ford Dealer who's owner is named Krystal. After seeing Krystal's bill and unnecessary amount of work I pulled the job from her and went to Ted Britt. For the main repair, Ted Britt was half the price of what Krystal was charging and there was no unnecessary work added to my car at Britt Ford. Overall, my repairs came in at 1/3 the price I was quoted at their competitor due to the fact that Ted Britt didn't tack on additional charges/work. The auto tech Brian did quality work, their service was great, and I'm happy with the price and work done. I'll very much enjoy doing business with Ted Britt again. More

New car purchase was a pleasure. Super nice and efficient people. Would highly recommend this dealership. They went the extra mile to ensure a positive ex purchase was a pleasure. Super nice and efficient people. Would highly recommend this dealership. They went the extra mile to ensure a positive experience. This is our 4th vehicle purchased from this dealer and we would definitely return again. More

Many Years of satisfaction For 9 years this dealer provide me with cars and service.. and so far i just have complement for the sale person the always help me and my friends an For 9 years this dealer provide me with cars and service.. and so far i just have complement for the sale person the always help me and my friends and for the service associated. One time i made the mistake to get a car in ones of the bigger dealers and was horrible to the point the i came back to ted britt for all the service. More

No pressure, and very friendly people. I worked with Kyle Goodman who was extremely helpful with all of mine and my parents questions and concerns, he also never once made us feel pressured I worked with Kyle Goodman who was extremely helpful with all of mine and my parents questions and concerns, he also never once made us feel pressured to make a purchase, and even when we did was there throughout the entire process and really made us feel like he cared. I would absoluetly recommend this dealership and especially the sales person Kyle Goodman. More

Friendly. Low Pressure. Dave Donley, Johan Smit, Lisa Light and Jennifer Moccaldi handled the test drive and sale professionally and with little sales pressure. My second pur Dave Donley, Johan Smit, Lisa Light and Jennifer Moccaldi handled the test drive and sale professionally and with little sales pressure. My second purchase from Ted Britt in 2 years. Great experience both times. More

Tried real hard Had 3 hour drive, found SUV I liked, was going to buy but couldn't settle on price. Nate worked really hard for us! Would recommend! Had 3 hour drive, found SUV I liked, was going to buy but couldn't settle on price. Nate worked really hard for us! Would recommend! More

Friendly and helpful people i had a good car buying experience. They responded to my individual needs and concerns and got me exactly what I needed and wanted at each step of th i had a good car buying experience. They responded to my individual needs and concerns and got me exactly what I needed and wanted at each step of the way. Everyone was always friendly and went the extra step across the board. The only glitch was the long time it took to get the deal processed. Even after I left they were helpful with questions. More