Ted Britt Ford

An awesome service team!! I have had some warranty work done and oil changes. Every time I go in, I get very helpful people that ask me about my life, and seem to genuinely ca I have had some warranty work done and oil changes. Every time I go in, I get very helpful people that ask me about my life, and seem to genuinely care. Mike Britt is right there to be super helpful, and Matt is the guy who takes care of me very well. I couldn't be happier with the team at Ted Britt. The cashiers are super friendly and helpful as well. Thank you Tedd Britt for making my decision to use your service department easy. More

Excellent service as always! I've received consistently excellent service from Ted Britt Ford since the day I purchased my Fiesta from them. Service is always prompt and reason I've received consistently excellent service from Ted Britt Ford since the day I purchased my Fiesta from them. Service is always prompt and reasonable and the staff is professional and courteous. I recommend "my guys" at Ted Britt Ford over and over again - Eric Suter in sales, Michael Britt and Richard Sweeney in Service, and the lovely Linda Lafontaine in Finance. A great team with whom it's been a pleasure to work with from Day One! More

Service Review I took my Ford Edge to Ted Britt for service. We dealt with Michael Britt. He was a great service advisor. He was very professional, courteous and I took my Ford Edge to Ted Britt for service. We dealt with Michael Britt. He was a great service advisor. He was very professional, courteous and easy to deal with. All questions I had were answered promptly and reasonably. Pricing of service was good and did not feel like I was getting ripped off. Service was completed in allotted time. Overall a great experience and I would highly recommend Ted Britt Ford. More

An excellent experience at Ted Britt Ford - see Mitch!! I recently purchased a brand new 2014 Ford Mustang and received excellent service, above and beyond any other dealer I've been to. The entire staff i I recently purchased a brand new 2014 Ford Mustang and received excellent service, above and beyond any other dealer I've been to. The entire staff is welcoming and professional, especially my sales rep Mitch Sulkess. He's easy to talk to and very thorough in making sure you find the best car, he even went out of his way to make sure I had a ride back from CarMax. Financing my car was easy too thanks to Matt Drennen who was equally thorough and friendly. Lastly, I got a great deal with Alexis to undercoat my car and protect it from any future corrosion. Overall an excellent experience, I highly recommend Ted Britt to anyone looking for a great deal on a great car. More

My New Car Review The service provided by all of the above employees of Ted Britt Ford Fairfax from the Internet Sales to the Sales Manager was outstanding. I recently The service provided by all of the above employees of Ted Britt Ford Fairfax from the Internet Sales to the Sales Manager was outstanding. I recently was in a horrific accident and had to replace my recently purchased mustang convertible. They were so sympathetic and caring in how they treated me and the process of purchasing another new vehicle was not painful in any way. I want to personnaly thank entire Ted Britt Ford Fairfax staff for their friendliness, support and actual caring of me as a person and not just another # on a sales board. They are truly wonderful people who treat their customers as part of their family and I personally can never express how much I appreciate that. I would recommend this dealership to anyone who is looking to purchase a new vehicle not only for how they treat their customers but the quality of the vehicles they sell. More

Best Dealer in the NOVA Area This dealership was one of four that my wife and I visited in search of a used car. In all aspects this dealer was the best. Every one was very profes This dealership was one of four that my wife and I visited in search of a used car. In all aspects this dealer was the best. Every one was very professional, knowledgeable and friendly. I actually feel that they are now my friends and look forward to returning to the dealership for the first scheduled service on the vehicle. Also there is a great selection of vehicles both new and used and the store and location are also both a great addition to the awesome staff. More

Will and Danielle Clarke Excellent customer service! Polite, professional and knowledgable staff who take their time to ensure they meet customer expectations and needs. The Excellent customer service! Polite, professional and knowledgable staff who take their time to ensure they meet customer expectations and needs. The best car buying experience we've had in 20 years. More

Life Made Easy!!!! Hard to find when buying a new car/truck Excellent Staff, very friendly and professional. They go out of their way to get you a very good deal. In addition, they do all they can around your Excellent Staff, very friendly and professional. They go out of their way to get you a very good deal. In addition, they do all they can around your schedule, which is very important with everyone's busy lives. More

Above and Beyond Expectations Everyone throughout the new car purchase process was fantastic at Ted Britt Ford. Everyone was very personable, from initial contact with Sales Repres Everyone throughout the new car purchase process was fantastic at Ted Britt Ford. Everyone was very personable, from initial contact with Sales Representative Frederick, to General Sales Manager Alison, to the final process with Customer Representative Lisa and Jennifer in Finance. It was clear they all wanted my business and went above and beyond to find the exact vehicle at a price that couldn't be beat by any other dealer. Ted Britt deals earnestly with their prospective clients and in my experience is the only place to get the best deal on a new Ford in the mid-Atlantic region. More

Good experience. Professional and courteous service from sales, customer service and finance. Will recommend dealership to others and likely return for new or used ve Professional and courteous service from sales, customer service and finance. Will recommend dealership to others and likely return for new or used vehicle purchase. Thanks. More