Ted Britt Ford

Focus ST Bernie tried to find the exact car I was looking for and when that car was not on the lot nor at a nearby dealership he sat down with me and we ordere Bernie tried to find the exact car I was looking for and when that car was not on the lot nor at a nearby dealership he sat down with me and we ordered the car to my specification. And he did not require me to make any commitment to reserve the car. It was Ted Britt's car if I didn't like it when I saw it. However I did like it. And from being told the car had landed at Ted Britt to driving it off the lot was under 4 hours! Simple, quick and professional. Recommend it. More

Great Job Richard Sweeney and the Red Team greeted me promptly, wrote the order, and got me on my way very quickly. Mr. Sweeney called me with updates througho Richard Sweeney and the Red Team greeted me promptly, wrote the order, and got me on my way very quickly. Mr. Sweeney called me with updates throughout the entire time the had the F-150 and arranged for the shuttles to and from the Metro Stop. Thank you Mr. Sweeney!! More

Great As a first time car buyer, everyone made sure to explain stuff to me thoroughly so that I could make an educated decision. I loved that everyone was i As a first time car buyer, everyone made sure to explain stuff to me thoroughly so that I could make an educated decision. I loved that everyone was in such a good mood, it made the whole process easier. More

Good service, but 2 days for an oil change is silly We had a basic service appointment for our 2012 Fusion Hybrid last week. Nothing special, just an oil change, tire rotation, and systems checkouts - We had a basic service appointment for our 2012 Fusion Hybrid last week. Nothing special, just an oil change, tire rotation, and systems checkouts - the kind of stuff you get at Jiffy Lube. We got to the dealership at 9:30 (on time), and left our car, having been told we would be called when it was ready. We waited for the call until mid-afternoon. Whoops. It won't be ready until 5PM. We had plans for the evening, and had to leave it overnight. Now I can understand having to leave a car overnight if you have to order parts, but not when you're getting an oil change and you arrived on time for an early morning appointment. More

My Best Car Buying Experience This was the best car experience that I had. I had gone to other dealers (Ourisman) in particular when I had test drove cars and was not quite sure i This was the best car experience that I had. I had gone to other dealers (Ourisman) in particular when I had test drove cars and was not quite sure if this which car I truly wanted and would ask the associate to give me a minute so that my husband and I could discuss it. They would kind of hang around trying to hear the conversation or step a few inches away and in less than a minute would ask so have you decided yet. They used pressure methods like if you don't hurry up and decide then some one else is going to come and buy this car from under you. This was my first time buying a car and my sales associate Dave was excellent. Dave did not rush my husband and I he gave us time and space to discuss whatever issues that we needed to talk about. If we test drove one car and felt that it was not the car for us then he recommended other vehicles that was similar that we may like. He help to take the stress out of buying a car. Lisa and Roxanne were also very helpful in the final stages of the purchase of my vehicle. Roxanne found out how much I had to work with and was very instrumental in getting my what I needed and wanted for my new purchase. The staff there was very friendly and accommodating. While sitting in Roxanne's office I was mentioning to my husband that I had had a type of coffee that they offered and how I wanted to have another cup and this gentleman that was standing just outside of Roxanne's door offered and went and got me the cup of coffee. I had been shopping for almost a month for a car and I only wish that I had gone on Ted Britt's website sooner. This is a dealer ship that I would truly recommend to someone who was in the market to buy and car and yes I would recommend that the ask for Dave. More

5 Star Sales and Savings, Salesman Shaw Seraj is the MAN! I could of not been happier purchasing my new ford focus from Ted Britt, I live in Maryland and the savings on my new ford focus blew any competitor h I could of not been happier purchasing my new ford focus from Ted Britt, I live in Maryland and the savings on my new ford focus blew any competitor here out of the water. I first contacted Ted Britt to get info on a particular Ford Focus SE I was interested in buying and to ask about pricing for similar models. My first time calling I reached a sales associate whom was more interested in getting me in the door then answering the few questions I had. I decided not to setup an appointment. Since I live in Maryland I wanted to make absolutely sure the car I wanted was in my price range and the VIP pricing was legitimate, these were some of the lowest prices up and down the east coast. I called once more and this time I spoke to Shaw Seraj. I was very blunt with Mr. Shaw and told him my situation, I just wanted an on the road price, tax,tags and no BS. He asked for 5 minutes to run the numbers and call me back. He called me back not in a couple of hours, not 20 minutes, exactly 5 minutes and not a minute later. He gave me an on the road price of 16,433 with moon roof, winter package, and ford sync. The Price Shaw quoted me was unheard of, I was looking close to 17,000 for a base model SE with no options at local dealerships in Baltimore. We went down to Ted Britt during their big memorial week sale and purchased the car with no hassles, no gimmicks or smoke an mirrors that some dealerships do to get you in the door. Shaw was a straight shooter and solid professional salesman, He was very polite and informative through the whole process from start to finish. I recommend Ted Britt for huge savings and Shaw Seraj for excellent customer service. More

Repairs found on VA State Safety Inspection Professional, prompt service. The repairs were within the estimated price and I was satisfied with the repairs. I enjoy working with Gary Funk in ser Professional, prompt service. The repairs were within the estimated price and I was satisfied with the repairs. I enjoy working with Gary Funk in serviceing my 1999 Ford Ranger and 2007 Mustang. More

Ordered a ford raptor I ordered a Ford raptor. The staff was extremely helpful from start to finish. I was kept up to date on the status of my order weekly. I would recomme I ordered a Ford raptor. The staff was extremely helpful from start to finish. I was kept up to date on the status of my order weekly. I would recommend this dealer to any one who is in the market for a new vehicle. More

Excellent job Richard Sweeney helped with with our routine service visit. As always, he did an excellent job. Richard is a very personable and knowledgeable staff Richard Sweeney helped with with our routine service visit. As always, he did an excellent job. Richard is a very personable and knowledgeable staff member. The car runs well, looks good and was ready when promised. We have recommended Ted Britt Ford to many friends, thanks to Richard and other great staff members. More