Ted Britt Ford

Exceptional new vehicle purchase experience! My wife and I have purchased numerous new vehicles from a number of dealerships in the Northern Virginia (NV) area over the last 30 years. The purcha My wife and I have purchased numerous new vehicles from a number of dealerships in the Northern Virginia (NV) area over the last 30 years. The purchase of our new Ford vehicle on 5/29/2014 with Patrick Denicola through Tedd Britt Ford was undoubtedly the most relaxed, honest and professional experience. Patrick had our best interest and full attention from the beginning which involved several over the phone discussions and out-the-door quotes, getting the vehicle we wanted to test drive/purchase to the dealership within one hour, establishing a hassle-free best FINAL price within the NV area, discussing finance options and warranties, car preparation/tags and staying late way past closing hours to make sure we drove away well informed about the vehicle's operations and that all questions were addressed. A true professional. More

Throttle Body As usual the service was attentive and good. I arrive at Ted Britt service in an emergency, in full highway, for no reason, the car lost power althoug As usual the service was attentive and good. I arrive at Ted Britt service in an emergency, in full highway, for no reason, the car lost power although it was still running. Happily not occurred any misfortune. Later, I found out that it was related to damage in a letter I received from the Ford on the Throttle Body. More

Amazing 100 across the Board! Amazing Service, quick and very friendly. Awesome loaner car service helps me with my hectic work schedule and Gary is an outstanding service advisor. Amazing Service, quick and very friendly. Awesome loaner car service helps me with my hectic work schedule and Gary is an outstanding service advisor. Thanks! More

Great experience Noone wants to spend a beautiful Saturday car shopping but we are so glad we stopped at Ted Britt Ford - everyone we worked with was wonderful - thank Noone wants to spend a beautiful Saturday car shopping but we are so glad we stopped at Ted Britt Ford - everyone we worked with was wonderful - thank you all so much! More

6 Month Service Check Overall, everything went well. My wife had our car towed to the dealer because of a key malfunction. Since we were a little past due for service I f Overall, everything went well. My wife had our car towed to the dealer because of a key malfunction. Since we were a little past due for service I figured I would have the service team do the 6 month service check as well. Everything seemed to be checked and inspected to my standards. 2 things that I Noticed that I was not expecting upon my arrival on May 27(memorial day Tuesday). first, There was a case to what i believe is the battery or something under the hood that was left under the drivers seat(its still there). Ive been on crutches and havent been able to investigate. and Second, I was hoping that My car would have been washed. I may be asking a bit much but when all of my friends and family pick there cars up from various dealerships from being serviced one thing i always respect and appreciate is how they take the time to wash your car. Maybe I'm outdated in my thinking, but I was really looking forward to a clean car especially since it was my first experience with the service team. Maybe i need to scale back my expectations? Overall The car is running great which is paramount. Thank you More

Car Repairs The service was done in a very timely manor. The employees were extremely helpful. The overall experience was the best car service I have had yet. The service was done in a very timely manor. The employees were extremely helpful. The overall experience was the best car service I have had yet. More

Marvin is a superb salesman. First class. We have now bought 2 cars with Marvin and will look for him next time. He works for the customer to get it right! No pressure sale. Just about gettin We have now bought 2 cars with Marvin and will look for him next time. He works for the customer to get it right! No pressure sale. Just about getting the right car at the right price. More

Incredible Car buying experience. From start to finish simply top notch. I will highly recommend the dealership to friends and family. Thanks for the great car shopping experience. From start to finish simply top notch. I will highly recommend the dealership to friends and family. Thanks for the great car shopping experience. I will definitely be be a repeat customer. More

Service Visit I encountered many friendly and helpful employees. Anybody passing by would check to see if there was anything they could help me with. A minor misu I encountered many friendly and helpful employees. Anybody passing by would check to see if there was anything they could help me with. A minor misunderstanding about the price of the service was quickly corrected I felt like I was in good hands with Gary and Nicole. There was a guy at the parts desk that helped me also. I don't see his picture above but he was very easy to work with too. I have a part arriving tomorrow morning for my vehicle. More

Professional and Friendly Service I was interested in just looking at a new car for my long commute. Al came to me, introducd himself, found out what I was interested in and took me ri I was interested in just looking at a new car for my long commute. Al came to me, introducd himself, found out what I was interested in and took me right to the perfect car. He was very professional, knew about the car and kept working to find what I would want. But the first car he took me to was exactly what I needed. We took it for a spin, I took it through its paces and knew I would be happy wth it. We went back to the office and worked out the price that we both could live with. It was all very friendly, in a business like fashion. After I went through the business office paperwork he helped me get a second key and my registration (which i almost took aff without! Too big of a hurry to hit the road). very happy experience. More