Ted Britt Ford

2014 Ford Expedition King Ranch Dave Donley was my salesperson, Matt Drennen was my finance manager, and Kwin Leynes was my customer representative. Dave was a pleasure to work with Dave Donley was my salesperson, Matt Drennen was my finance manager, and Kwin Leynes was my customer representative. Dave was a pleasure to work with and very low key with no pressure. He answered all my questions that I had and on follow up visits helped me get what I needed. Matt was very thorough and explained each step of the finance process and helped me get the best loan available. Kwin was exceptionally helpful in explaining the Sync features and got my Bluetooth phone connected quickly. I have no reservations in recommending this wonderful team that got my into my new car! More

Karwan Zewer Friendly, knowledgeable, and honest person to work with. He made sure every concern we had was dealt with in a professional manner. When I purchase Friendly, knowledgeable, and honest person to work with. He made sure every concern we had was dealt with in a professional manner. When I purchase another vehicle he will be the salesman I trust. More

Great Service! My wife and I recently had a great experience purchasing a new Ford Escape at Ted Britt Ford. Our sales associate was Al Alqaisi. He is very friendl My wife and I recently had a great experience purchasing a new Ford Escape at Ted Britt Ford. Our sales associate was Al Alqaisi. He is very friendly and knowledgeable about all of the vehicles and their features. He worked with us two days in a row to get us all of our desired features (and specific color) for the right price. Kudos to Al. We worked with Linda Lafontaine to finance our vehicle. Once again Linda was a pleasure to work with and she put forth a great effort to get us the absolute lowest interest rate. Linda took time to make sure we understood all of the information about the finance process. Linda has a great personality and working with her felt like you were with a friend. Both Al and Linda really helped us get the best overall deal. I honestly feel that if you receive great service, you should share the info. That is why I wrote this review. I would highly recommend requesting to work with Al and Linda if you are interested in a car at Ted Britt Ford. More

We received excellent service at Ted Britt Ford We had a great experience at Ted Britt Ford. Mitch Sulkess worked tirelessly to get us the car we wanted, with the options we needed, even though it w We had a great experience at Ted Britt Ford. Mitch Sulkess worked tirelessly to get us the car we wanted, with the options we needed, even though it wasn't available at the time in the dealership. He was friendly and fair. Linda was outgoing and had a great sense of humor- who couldn't use a little comic relief after spending 4 hours buying a car?! More

Mistake after Mistake The 3 sales guys Shaw, Khalid & Michael were all very nice. Mike was especially very personable. I shopped over 2 days & made my decision. That's when The 3 sales guys Shaw, Khalid & Michael were all very nice. Mike was especially very personable. I shopped over 2 days & made my decision. That's when the mistakes started. I come in at 11am on day 3 to process the paperwork... They have the wrong color car paperwork in my folder, their computers get blamed for not moving quick enough, then the method of down payment was in question. I had all my ducks in a row before entering the dealership & even discussed my method of down payment with 2 of the 3 salesmen. The finance lady had a difficult time masking her frustration and anger. I then decided against the whole deal because they made promises that could not be kept. After more time and talking to more people, my method of down payment was approved. By this time my experience started to feel bad, and I decided to decline the $3700 mechanical warranty. I started to think the finance lady just wanted me to leave. She even said "I have to re do all this paperwork." with annoyance in her voice & body language. She asked my 77yr old father & I to leave her office while she re did this paperwork. I had to get my father some lunch, so I asked the 2 sales guys if she had our paperwork ready, and they were unable to locate Linda. We waited until 2:30pm... Mind you we arrived at 11am... I did end up leaving and returning after lunch as promised. They moved my car back with the other cars, and Linda had not even started the new paperwork. More

The place to go for car service! They took the time to diagnose my problem instead of sending me home after not finding the issue right away. The team found my problem, got a new engi They took the time to diagnose my problem instead of sending me home after not finding the issue right away. The team found my problem, got a new engine ordered, provided me with a rental car, and kept me updated every step of the way. Matt was fantastic to work with and the service team did a fantastic job on my car. This will be my shop to go to! More

Best Car Buying Experience Eric Suter went above and beyond our expectations. We will send all our friends that are looking for a New Ford his way. I will be back to buy my new Eric Suter went above and beyond our expectations. We will send all our friends that are looking for a New Ford his way. I will be back to buy my new F150 from him More

Great First Car Buying Experience I came to the Ted Britt Ford dealership in Fairfax, VA looking for a good first car to bring to university with me. Sonny and the rest of the team at I came to the Ted Britt Ford dealership in Fairfax, VA looking for a good first car to bring to university with me. Sonny and the rest of the team at this location were exceptionally helpful in helping me find what I was looking for. I left with a new 2014 Ford Focus that I am extremely happy with. I would definitely recommend this dealership to friends. More

Used Car Purchase Ted Britt Ford was recommended to us by Diane Britt. Staff was friendly, cooperative, flexible, and they had food (Memorial Day Picnic) :-) They mad Ted Britt Ford was recommended to us by Diane Britt. Staff was friendly, cooperative, flexible, and they had food (Memorial Day Picnic) :-) They made sure we were taken care of. More