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Ted Britt Ford
Fairfax, VA
1,071 Reviews
Ted Britt Automotive Group in Fairfax, VA treats the needs of each individual customer with paramount concern.
We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time.
Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,071 reviews
May 29, 2014
The place to go for car service! They took the time to diagnose my problem instead of sending me home after not finding the issue right away. The team found my problem, got a new engi They took the time to diagnose my problem instead of sending me home after not finding the issue right away. The team found my problem, got a new engine ordered, provided me with a rental car, and kept me updated every step of the way. Matt was fantastic to work with and the service team did a fantastic job on my car. This will be my shop to go to! More
by usmcdebo
Employees Worked With
Matt- green team
May 28, 2014
Great First Car Buying Experience I came to the Ted Britt Ford dealership in Fairfax, VA looking for a good first car to bring to university with me. Sonny and the rest of the team at I came to the Ted Britt Ford dealership in Fairfax, VA looking for a good first car to bring to university with me. Sonny and the rest of the team at this location were exceptionally helpful in helping me find what I was looking for. I left with a new 2014 Ford Focus that I am extremely happy with. I would definitely recommend this dealership to friends. More
by franceseaa
Employees Worked With
Sonny, Linda, and Lauren, Sonny Robinson, Linda Lafontaine
May 27, 2014
Used Car Purchase Ted Britt Ford was recommended to us by Diane Britt. Staff was friendly, cooperative, flexible, and they had food (Memorial Day Picnic) :-) They mad Ted Britt Ford was recommended to us by Diane Britt. Staff was friendly, cooperative, flexible, and they had food (Memorial Day Picnic) :-) They made sure we were taken care of. More
by gbweaverfamily
Employees Worked With
Steve Soloman, Lisa Light, Matt Brennen, Brian Forster, Brian Forster
May 27, 2014
comfortable I really enjoyed the comfort of your staff and the way they conducted business. They were helpful and made me feel like they were doing their best to I really enjoyed the comfort of your staff and the way they conducted business. They were helpful and made me feel like they were doing their best to make sure I was taken care of. More
by trynbeme
Employees Worked With
Nicole White
May 27, 2014
First Purchase at Ted Britt Ford When I entered the showroom I was greeted by one of the service technicians. He located Dave Donley, on the sales staff, and made the introduction. When I entered the showroom I was greeted by one of the service technicians. He located Dave Donley, on the sales staff, and made the introduction. Everyone was friendly throughout the entire buying process. More
by xlt1x
May 26, 2014
Excellent Service Excellent sales and customer service assistance from all departments. Would definitely recommend to colleagues and friends without hesitation. Treated Excellent sales and customer service assistance from all departments. Would definitely recommend to colleagues and friends without hesitation. Treated with courtesy and respect by all More
by Kip White
Employees Worked With
Sonny Robinson, Linda LaFontaine, Natasha, Sonny Robinson, Natasha Kapoor, Linda Lafontaine
May 26, 2014
TED BRITT FORD IS THE BEST We have purchased 5 cars from Ted Britt. Everyone from the sales staff, the management team, the service make buying a car easy. Sonny is not pushy We have purchased 5 cars from Ted Britt. Everyone from the sales staff, the management team, the service make buying a car easy. Sonny is not pushy and aims to please. Linda remembers us every time we come in. Natasha was there to help out when things got really busy. They treat you like family. We would never buy a car from anywhere else. The entire dealership really is the BEST! More
by Sunducktion
Employees Worked With
Sonny Robinson, Natasha Kapoor, Linda Lafontaine
May 26, 2014
Fantastic experience at Ted Britt Ford The folks at Ted Britt Ford were OUTSTANDING! Treated me with respect, high level of customer service and got me a great deal! They weren't pushy, b The folks at Ted Britt Ford were OUTSTANDING! Treated me with respect, high level of customer service and got me a great deal! They weren't pushy, but rather were a pleasure to work with and made my car buying experience a very satisfying one. More
by EricOettl
Employees Worked With
Natasha Kapoor, Linda Lafontaine, Al Alqaisi
May 24, 2014
My Experience This is one of the best dealers that I have been to by far. I did not feel pressured to by the vehicle I purchased. The entire team and staff was ki This is one of the best dealers that I have been to by far. I did not feel pressured to by the vehicle I purchased. The entire team and staff was kind and courteous. I would definitely consider going back to this dealership in the future for further purchases and any required maintenance. More
by ckgood02
Employees Worked With
Linda Lafontaine
May 23, 2014
very happy experience I purchased a new explorer and the experience was very satisfying. I was treated very well and the deal was very fair to both parties. The sales exper I purchased a new explorer and the experience was very satisfying. I was treated very well and the deal was very fair to both parties. The sales experience as always was somewhat stressful but Moses and Allison gave me a fair deal and I was satisfied. The assistance from Customer support to financing was superb and I would strongly recommend this dealership for a car purchase. More
by lpled
Employees Worked With
Moses Quartey, Alison Lucas
