
Ted Britt Ford
Fairfax, VA
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Great service from great people!! I Purchased a vehicle last March from this dealership and just bought another vehicle from the same sales associate-Tom Ross. After my last experience I Purchased a vehicle last March from this dealership and just bought another vehicle from the same sales associate-Tom Ross. After my last experience with Tom and Roxanne in financing there's no way I would have gone anywhere else. Tom is a laid back friendly guy who isn't that typical "stalker like, pushy, persuasive" salesman that I've come across many times. He respects your bottom lines and expectations and let's you decide what is best for you without making you feel uncomfortable like you have to purchase something you really don't want. I will continue to buy from Ted Britt as long as Tom is there to work with. More
Completely Satisfied!! I started my new lease search on line which lead me to Ted Britt Ford in Fairfax. Brian greeted me as I came in the door. He introduced me to Jamel I started my new lease search on line which lead me to Ted Britt Ford in Fairfax. Brian greeted me as I came in the door. He introduced me to Jamel who took me outside to look at cars. He asked me what my wants and needs were and from there we looked at several models. I wasn't sure if I wanted to stick with a Fusion like I had leased for the last 6 years or try something new. He spent a lot of time with me explaining all the features unique to each car. I really appreciated the time he spent with me because I wanted to make sure I loved the car I chose and that it would be in the price range I needed. After picking out my car....we began the process of pricing..and getting the payment within the range I needed. At the end of the day we decided I really needed the same model, a focus, but a lower priced version. Brian assured me that when I came back the next day he would have found the car for me! Well, he did! I test drove the car the next day, and it was a deal! I appreciate most, all the time spent making sure I left happy with the decision I made. Matt in the finance office was very efficient and explained everything completely as did Linda. Thanks so much to all of you. I love my car and would recommend you all highly to anyone! Anita More
new purchase and service recently purchased a 2014 f150 and had cruise control installed by your service department. The sales and finance people were friendly, professional a recently purchased a 2014 f150 and had cruise control installed by your service department. The sales and finance people were friendly, professional and very helpful with anything I needed. Marcus scheduled the installation of cruise control and Gary got the job done while I waited. The work was completed in a little over two hours. This was very helpful and I still had a good portion of the day left for other things. Thanks for everything, Jimmy Nash More
Easy buy, great experience Everyone at Tedd Britt Ford made buying a new car a pleasant experience. I am a first-time car buyer, and they walked me through every step. They answ Everyone at Tedd Britt Ford made buying a new car a pleasant experience. I am a first-time car buyer, and they walked me through every step. They answered my millions of questions with patience, and were honest and upfront about costs. I couldn't ask for a better car purchasing experience! Thanks y'all! More
Excellent customer service We just leased a car from Bernie. This is in fact the second car we got from him. He's wonderful, very knowledgeable and courteous. Ask for him if you We just leased a car from Bernie. This is in fact the second car we got from him. He's wonderful, very knowledgeable and courteous. Ask for him if you go in. We also dealt with Kein Leyes and Matt Drennen. They were both professional, courteous and was so patientt and understanding with our daughter. They made the process a breeze. More
thank you Jeff I am an automotive service manager in Atlanta with 37 years in the auto service industry. My first job at a dealership was at Ted Britt Ford as the r I am an automotive service manager in Atlanta with 37 years in the auto service industry. My first job at a dealership was at Ted Britt Ford as the replacement service writer for Jeff Cain at the old location for the brown team as Jeff was being promoted to a management position. In large part, I owe much of my success in this business to Jeff. From the first day on the job, I learned that Jeff's first priority was to serve the best interests of his hundreds of customers. I could have very easily felt intimidated by him and his very loyal customer base, but Jeff never made me that way. Instead, he taught me the true meaning of Customer Service..... to go beyond what was expected.... to look after each customer's best interest and to treat each customer with respect and dignity. It's good to see that Jeff is still on the job....... no doubt still making sure his customers' are satisfied and are valued. Thank you Jeff for your wise guidance and may God bless you and the Ted Britt family. Steve Smith Atlanta, Georgia. More
Great Experience I had a great experience dealing with the dealership, everyone was very friendly and worked really hard to keep you happy. I would recommend this deal I had a great experience dealing with the dealership, everyone was very friendly and worked really hard to keep you happy. I would recommend this dealer any day. More
Used Jeep I bought a used 1999 Jeep Wrangler Sahara. They helped me buy the car quickly and easily, and Marcus had a lot of useful information to share about Je I bought a used 1999 Jeep Wrangler Sahara. They helped me buy the car quickly and easily, and Marcus had a lot of useful information to share about Jeeps and utility vehicles in general More
YOU CAN AFFORD TO WALK PASS TED BRETT FORD All I know is the team they put together is very very professional also very friendly they broke down all the pros and cons showed me all the numbers All I know is the team they put together is very very professional also very friendly they broke down all the pros and cons showed me all the numbers so I could understand it was my first time ever getting a new car I'm glad they gave me a chance to prove my credit A Special thanks for Mr Shaw when I first met him he made me fill like I already owned the escape even before the banks looked at me lol More
FOUR-TIME BUYERS WE WENT TO TED BRITT BASED ON OUR FOUR PAST EXPERIENCES AND LOVED THAT THEY WERE A MEMBER OF PENTAGON FEDERAL CREDIT UNION BUYING SERVICE...WE DIDN'T WE WENT TO TED BRITT BASED ON OUR FOUR PAST EXPERIENCES AND LOVED THAT THEY WERE A MEMBER OF PENTAGON FEDERAL CREDIT UNION BUYING SERVICE...WE DIDN'T INTEND TO BUY THAT DAY BUT WERE IMPRESSED WITH AL AND HIS STAFF, THE PRICING AVAILABLE FOR THE CAR WE WANTED, AND THE FINANCING AVAILABLE. LINDA, KWIN AND NATASHA ADDED SO MUCH TO OUR UNDERSTANDING OF THE WHOLE TRANSACTION. WE WOULD CERTAINLY REFER OUR FRIENDS TO THIS GROUP AND HOPE THEY ARE STILL THERE WHEN WE ARE READY TO DO THIS AGAIN!!!!! More